Apple's retail chief on iPhone activations

Worried that you might be spending a lot of time waiting for that shiny new iPhone 3G to be activated? Well, never fear because the nice people at the Apple Store are there to help you. Bloomberg.com interviewed Apple's retail chief, Ron Johnson, about the iPhone retail activation process.

"Apple stores will handle about 30 customers at a time. While the company will make sure the activation process is quick," said Johnson about the activation time.

Johnson then went on to say that Apple will spend as much time as needed to make sure that the customer is happy with their purchase. You can read the full interview on the Bloomberg website.

[via MacRumors]

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Source: http://www.macrumors.com/iphone/2008/07/08/apple-expects-15-…

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Worried that you might be spending a lot of time waiting for that shiny new iPhone 3G to be activated? Well, never fear because the nice...

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meganblogs

I remember reading somewhere last week that it was rumored that
current AT&T users with a phone other than the iPhone and who are NOT
eligible for an upgrade will have to go to the AT&T store to get their
iPhone 3G at the $399/$499 price point.

Is this the case for real? I'd much rather go to the Apple store to
get mine, even though the AT&T store is closer to me. (I'm also
afraid my AT&T store won't have many units in stock).

July 09 2008 at 10:20 AM Report abuse Permalink rate up rate down Reply

1 reply to meganblogs's comment

PSM

I'd really like to know this as I'm in that situation and was also planning to go to an Apple Store. I hadn't heard anything about it before.

July 09 2008 at 11:48 AM Report abuse Permalink rate up rate down Reply

file_id.diz

Yes, the account holder will have to be present.

July 09 2008 at 1:46 AM Report abuse Permalink rate up rate down Reply

1 reply to file_id.diz's comment

Patbon

Where did you hear/see this? The reason I ask is seemingly you could port a number from home with the last iPhone which would mean no one would need to see the account holder, and I really can't lug my dad out to an Apple store at 8am Friday.

July 09 2008 at 4:22 AM Report abuse Permalink rate up rate down Reply

JayS

Your PIN is usually your online password for that number and if the telephone number has admin access on the account they should not have any issues. If they are not I would have any account admin present.

July 09 2008 at 1:35 AM Report abuse Permalink rate up rate down Reply

SDreamer

Knowing my situation.... it's going to take pretty long... wish they would just release more details to clarify so many questions that like almost answered, but not quite... like discounts and such....

July 08 2008 at 11:41 PM Report abuse Permalink rate up rate down Reply

tuaw

Unfortunately there is an AT&T store much closer to where I live than the nearest Apple Store, so we'll have to see how things go there come Friday morning.

July 08 2008 at 11:31 PM Report abuse Permalink rate up rate down Reply

Patbon

I have verizon, anyone know what the PIN number is or where I can find it or if it exists?
Also, does the account holder need to be present?

July 08 2008 at 11:08 PM Report abuse Permalink rate up rate down Reply

cyclingplatypus

You spelled Chief wrong.

Good interview though!

July 08 2008 at 10:47 PM Report abuse Permalink rate up rate down Reply