Apple had a bad day

I bought an iphone on opening day. I blogged about the experience while I was at the store on savvywallet.com. There were some technical difficulties. The line was moving quick, then it stopped. I arrived around 815am, and didn't leave til after 1. It was quite a ordeal. It wasn't Apple fault, it was more on AT&T. Apple did all they could to expedite the flow, but there was only so much they could have fun. In the end. It is totally worth it.

The statement of "As for the 3G iPhone, there are plenty in stores." only applies to the states. I've been trying to find one at the Soft Bank stores(the company handling here in Japan) and they were completely sold out through out the area and they didn't know when they would get more. Apple had to know how much Japanese love to jump on stuff like this, so I'm really surprised how poorly stocked these things were for their debut.

You're saying there are plenty of phones in stores? This must be in the US right? I sent you a tip that Telefonica Movistar was sending 10-20 phones to their own stores, of which there are three or four in the whole of Barcelona, and zero to every other retailer. The result was that at 10:05am on Friday, people were walking out of the shops with a "fuck them" look on their face. They could not have done it worse. Here is another tip, which you may choose to post about or not (seems like all tips I send to the tip line are systematically ignored):

http://the.firehou.se/2008/07/12/iphone-total-cost-of-ownership/

Apple Support forums have Search disabled right now (which is yet another stroke of genius during a time when most people are bewildered as a result of the lack of performance and communications from Apple) so I just wanted to check this out with you:

I have MobileMe in the Preferences and my Mail is set up OK, and I had a Software Update 1.1 but iPhoto and iWeb still don't have the icons they promised in the guided tour. Has this been made available yet (via authorised channels or otherwise) or are they delaying on sending this out?

Any help gratefully received.

It looks like Saturday is not much better. The Apple store in Plano claims to have plenty of phones. But according to the first people in line when I walked by at 11PM CDT, they had only processed about 20 people from the iPhone line since opening at 9. At 10 people an hour, no wonder they have plenty of phones. OTOH, the two ATT stores I checked sold out in an hour or less this morning.

UPDATE: I've been online at the Fifth Avenue Apple Store (NYC) since 4am. They stopped activating phones at 3am and sent people home with vouchers to come back at another time. Now everyone who has been waiting through the night must wait for the voucher people as well. The line now extends around the block (just an update for those considering heading down there).

This isnt the only thing apple effed up recently...
I work at a reseller, and we have a custom store on apple's website, and the third party that was doing an overhaul on the backend of apple's website screwed something up and ended up deleting almost every custom store on the website. Thus we're all kinds of screwed and they cant even get it fixed right away.
It was just not a good week for apple.

Was finally about to download 2.0 for my Touch a few mins ago, about 10:45 MST.

11:34 PM Central Time - After multiple attempts all evening, my 2.0 is downloading now for my iPod Touch. Might be worth another try if you're still waiting!

Apple isn't the same any more. I bricked a powerbook G4 when installing the 10.5 update. I also had some serious issues upgrading an intel imac. Took some heat from loyalists on the boards who insisted that I didnt do enough homework before upgrading. I noticed then that you couldn't simply upgrade an apple product any more. Looks like this is becoming a trend. Apple is taking a PR hit right now - and its justifiable. I hope they get back to the days when "it just worked".