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iTunes activation server pining for the fjords

According to a few tipsters, the iTunes activation servers that help do everything from activate brand new iPhones to getting new firmware for iPod touches are dead to the world.

Tipster dik said "[A]s of right now, [Apple Retail] has lost all connectivity with the iTunes activation servers. No idea how long this will last, but everyone who is in line right now can expect a MUCH longer wait."

This also affects people trying to update to the 2.0 firmware from home, via iTunes for the iPhone and iPod touch. There's a good chance that's where the "We could not complete your iTunes Store request" errors are coming from. Unfortunately, this means that many users have their iPhones bricked temporarily disabled, and only able to make emergency calls.

Apple is aware of the problem and is working to correct it, according to a discussion thread in progress.

If you have any information about what's happening, feel free to tip us. Thanks!



According to a few tipsters, the iTunes activation servers that help do everything from activate brand new iPhones to getting new firmware...
 

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Tobias

I LOVE the pic used in the post. Absolutely hilarious choice.

Rock on!!!

July 14 2008 at 12:00 PM Report abuse rate up rate down Reply
AT

how do you fix the 3g when it says no service?

July 11 2008 at 11:12 PM Report abuse rate up rate down Reply
Nancy

Persistence pays! When I'd get the (-4) error message, I'd just click up on Music, then back down on the iPhone, and it eventually worked (or is working....it's syncing my music right now). I skipped the MobileMe setup; I figure I'll give that a day or so before I try. Good luck everyone!

July 11 2008 at 3:27 PM Report abuse rate up rate down Reply
Andy Washkowitz

It finally [finally] worked for me after endless (-4) type errors. I think that you really need to just sit there and keep unplugging and replugging your iphone.
Good luck!

July 11 2008 at 3:07 PM Report abuse rate up rate down Reply
sirdoug

Not totally dead to the world...

After reading some discussions on macrumors.com I have been successful in the at first you don't succeed method...

try try again, and again, and again. click repeatedly on the iphone bar and another in itunes, clicking ok when prompted, and this apparently cues you to activate. After half an hour of this my phone is restoring with 2.0!

July 11 2008 at 3:07 PM Report abuse rate up rate down Reply
John Sample

Fire Greg Joswiak, iPhone Product Manager. The guy screwed up the original release and now he's botched the 2.0/3G rollout. His job is a step up from project management and any decent project manager would have had the back-end in place. The guy doesn't have what it takes, period.

July 11 2008 at 2:58 PM Report abuse rate up rate down Reply
Christopher

yay! finally, after waiting all morning, i have a 1st gen iphone running 2.0!!!!

that seriously was ridiculous, though. Apple should have planned better than this.

July 11 2008 at 2:52 PM Report abuse rate up rate down Reply
Ames

Suggestion for Apple: crucifixion of whoever managed this launch. And/or frivolous lawsuits.

July 11 2008 at 2:38 PM Report abuse rate up rate down Reply
kittelsen

Finally, FINALLY got it booted up.

I'm not crying... it's just been raining.

On my face.

July 11 2008 at 2:33 PM Report abuse rate up rate down Reply
egordin

After more than two hours, my phone activated - not in iTunes but while connected to iTunes. In fact, iTunes still thinks its not activated and keeps trying to Access iTunes Store.

I can't get my contacts or music on there, but at least I can make/receive phone calls and txt msgs!

Hang in there guys!

July 11 2008 at 2:31 PM Report abuse rate up rate down Reply
3 replies to egordin's comment
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