The App Store might be only a few days old, but it has already proven itself to be a viable and potentially lucrative outlet for developers. With so many apps (and more being added all the time) for sale, getting exposure is extremely important if a developer wants to stand out in the crowd. Unsurprisingly, the market, especially in the games sector, is very competitive. But is the quest to compete leading to some unfair, and ultimately consumer unfriendly practices? Note: All of this data refers to the U.S. App Store, I'm unsure of the situation in other parts of the world.We got a tip from an iPhone developer, who requested anonymity, about some shady techniques being employed by some developers to obtain a higher app ranking in the App Store. As it stands right now, if you choose to browse the App Store in iTunes, not using the search but using the "All iPhone Applications" category, apps are visually displayed in alphabetical order. Well, they are supposed to be displayed in alphabetical order. As it stands right now, only five of the 21 titles displayed on the first page actually fit that criteria -- and they are the last five apps on that page.
Some developers have figured out that adding a symbol or space before the game name will promote the app to the first page. Thus, Solitaire City, which alphabetically should be on page 26, is the very first app listed in the store. Other tiles like Whack the Groundhog, $0.99 Sudoku and 'ColorRise 3D' are all listed on the first page, instead of where they should be cataloged.
Why do this? Well, most people aren't going to browse through all 35 pages of App listings, instead opting to look at the first few pages and then just browse through the predefined categories. Because the category pages aren't always listed in alphabetical order, larger categories like games are broken into genres and then displayed in a "featured" order, the best way for some developers (and right now, this syntax practice seems to be largely used by game developers) to get exposure is to appear on the first page of listings.
This is a problem. Right now, if I want to find an application that stars with the letter "A" -- I really have to go to the third page of listings, because almost all of the listings on the first two pages have either altered syntax or a naming scheme designed to make the application appear higher alphabetically. It's one thing to legitimately name an application something that starts with an "a" -- even if it is just to get a higher listing -- but "A Legends Book" series that names every app "A Legends Book: [Title name]," instead of listing the app by the book title, is another. I take issue with this because not only is the taxonomy incorrect, it makes it more difficult for a potential customer to find a program, because if they click on the first word of the title, nothing will appear in the results.
And ultimately, this is my biggest problem with these types of syntax exploits, in the quest to get more visibility, programs are harder to find. Yes, doing a search will probably find the application, but unlike songs or movies, where a customer comes into the store with a specific artist or title in mind, the App Store is new. I know that if I was looking for a program of a certain name and it wasn't under its logical alphabetical header, I would more than likely skip doing a global search. Additionally, these types of naming conventions only make the App Store more cluttered and harder to navigate The App Store has so much great potential, it's a shame to see the hijinx and attempts to "game" the system starting already.
So what can be done? Personally, I think Apple should disallow blank spaces as first characters in an application name. I also think that the iTunes taxonomy introduced in one of the late 2007 updates should be applied to the iTunes Store -- that is, instead of listing titles that contain a number or a character or a symbol at the beginning of the alphabet, list them at the end. If that sort function was employed now, the efforts of anyone trying to exploit the system would be reversed. It also wouldn't be a bad idea for customers and developers to contact iTunes Support to complain about some of these practices.













Reader Comments (Page 1 of 5)
7-13-2008 @ 5:10PM
ars_workerbee said...
An anonymous developer? Or Gruber's twitter?
http://twitter.com/gruber/statuses/857273531
lol hijinks.
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7-13-2008 @ 7:15PM
Christina Warren said...
Yeah, I honestly had no idea he even tweeted about it. We got a tip at like 5 AM EDT and I started writing something up before 7 AM (and then finished it later in the morning).
7-13-2008 @ 8:55PM
ars_workerbee said...
@Christina Warren:
Yeah, I should have expected that more than one person noticed it, super-lame. Sorry about that.
7-13-2008 @ 8:58PM
kleinias said...
TUAW should always make an effort to give credit where it's due (I have no idea if it was due in this case), that aside, I'm glad you wrote up this story. I hadn't read it anywhere else (I don't follow any other apple-related blogs) and it was an interesting quick read.
7-13-2008 @ 5:17PM
G said...
Companies who are obviously doing this intentionally should be penalized or dropped from the App Store. However, Apple's sorting algo should prevent it automatically, the same way it should remove a leading "the" or put 4 before 20. If you don't lock the door..
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7-13-2008 @ 5:19PM
Johnny Dangerously said...
I agree that Apple needs to act fast to correct this before it gets out of hand. No spaces or special characters as first characters; A through Z only, with numbers as special exceptions. The App Store layout is borderline confusing as it is now, and can only get worse if Apple does nothing. My other pet peeve is apps that are listed in multiple categories. One category, one subcategory. That is all.
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7-13-2008 @ 5:23PM
Petros Kolyvas said...
I imagine this is something that will be fixed very very quickly - they've been working like mad to get things running right... so I don't imagine it will last for long.
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7-13-2008 @ 9:16PM
Viper007Bond said...
Yeah, it's brand new and still getting the kinks worked out. Heck, last I looked all apps still had "0 downloads".
7-13-2008 @ 5:27PM
Stephen o said...
You cant buy ny games or the google app in the irish ap store . it sucks . no games !
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7-13-2008 @ 5:27PM
Michael said...
Ha! I sent a complaint to iTunes Support about this issue this morning. Solitaire City has FIFTEEN spaces before the actual application name; you only see a couple of spaces wen you view it in a list, but if you 'Get Info' you can see it in all of its stupid glory.
It cheapens the store and reminds me of all of those '+++++++++AAAAAAAAA1 Taxis' you get in the Yellow Pages.
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7-13-2008 @ 5:33PM
Michael said...
Oops ... "when", not "wen", sorry
7-13-2008 @ 5:28PM
Mario Panighetti said...
Is this actually a big deal? Haven't brick-and-mortar businesses been doing this for years in the Yellow Pages? It seems like every class of business has several companies with nonsensical "AAA" monikers to artificially place themselves atop the rest. The difference with the App Store is that we are not bound solely to alphabetical listings, and can also view listings by popularity or release date (neither of which are particularly useful at this early stage, but give it a week and such methods will prove much more fruitful), or more importantly by category (and subcategory, in the case of games). If someone knows the name of the app they're looking for, they should just do a search for it and bypass such juvenile attempts to increase sales.
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7-13-2008 @ 5:34PM
DistortedLoop said...
I actually agree with your post, but it's gonna be hard for me to get all worked up about this aspect of the App Store when there are many other things broken in it.
My gripes after a couple of days of checking it out:
How about a shopping cart? I don’t have to buy songs or movies out of iTunes with one click, why are applications that way?
How about a wishlist? Some apps interest me, but I want to browse similar ones before deciding? Let me bookmark the interesting ones for future comparison rather than making me jot the name down somewhere. Kind of like how Best Buy or Circuit City or even AT&T will let you put products up side by side and compare features. Shouldn’t be too hard to do something like that for Apple.
How about the ability to “demo” an application with other than selected screen shots? Yes, I don’t know how you would do that, but I’ve purchased a couple of apps that looked good on the screenshots, but are buggy and crash consistently on my phone, and don’t look as good in real use as the reviews, description and screenshots imply. We’re allowed to at least 30 second preview a song or movie before clicking buy, and the price of some of these apps is considerably greater than either of those.
How about meaningful categories and no cross category applications? Looking for an app that does XYZ? There’s probably plenty others, but they might be in a different category than you found the first because the first is listed in multiple categories while the others aren’t.
How about a way to get a refund when an app doesn’t do what it’s supposed to? Since the things are DRM’d, Apple could easily revoke the license on the thing in iTunes if you asked for a refund, couldn’t they?
this is a copy of my blog entry at http://thedigitaldive.net/blog/?p=72
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7-13-2008 @ 6:41PM
Ed said...
Agreed. Apple can offer a time delayed 'rental' of apps for free. Perhaps make it up to the developer, or make it standard. Probably a few hours trial would be enough for most apps, though some you might want more for... FairPlay can already do that - it does it with rentals...
7-13-2008 @ 7:01PM
Jim said...
I agree wholeheartedly about the refund issue. I bought "stage hand", which is an app to control keynote presentations. It's utterly worthless. Slow, buggy, and crappy. For the ten bucks you could buy a usb slide remote that works a hundred times better. I wrote apple requesting a refund, but no surprise - no answer to my request yet.
7-13-2008 @ 7:13PM
Christina Warren said...
Oh I'm in total agreement that the syntax thing isn't the biggest, or even the most pressing issue facing the App Store and I agree with your list too. This was just something that was so blatant (after looking into it) and ends up making the base experience less useful for the customer and fosters, in my opinion, negative practices in the dev community.
8-28-2008 @ 1:44AM
Tired_ said...
They have (apparently) a great simulator in the SDK. I don't see why they can't take that code, cripple it a bit, and embed it into iTunes to do demos of apps within the store. I'm not a developer, so maybe this would be harder than it sounds, but it seems to me all the pieces are there...
7-14-2008 @ 2:41AM
Squid7085 said...
That could quite possibly be a great idea. Let you Download any app you want and play with it in the Simulator, probably would want to put a time limit on it just because. If you like it, pay, then you can upload it. I think a simulator would give you a decent idea on how to use the app, and how it runs, ect.
7-13-2008 @ 5:38PM
Jacques Lema said...
Once this is fixed developers will all name their apps with an A. My first game will definitely be something like Aaron's adventures :-)
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7-13-2008 @ 6:35PM
aaron said...
I'm good with that.