3G iPhone users experience carrier error with 2.0.1 update

iPhone and iPod touch software 2.0.1 became available yesterday, and today several iPhone 3G owners are reporting problems.

Specifically, users who paid to have their 3G iPhones unlocked by Vodafone* are unable to re-connect to the service following the update, and instead receive a "0xE8000001" error message. How helpful. It seems to happen on both Windows and Mac OS X.

As you remember, Vodafone is selling the iPhone in 10 countries, and a quick look at Apple's Discussion Boards reveal this problem popping up in Spain, Italy, Sweden and more, which leads us to believe that it's Vodafone's issue.

We haven't come across a fix yet, but we'll keep you posted. In the meantime, let us know if you've been able to squash this bug.

Thanks to everyone who sent this in!

*Update: Some of our tipsters have had luck restoring the phone to reconnect to Vodafone, but not all. Also, a reader from Finland reports the same issue with his locked phone on the Sonera network, and a Belgian correspondent chimes in with the same problem on Mobistar (Orange); looks like the issue is more widespread than just Vodafone's customers.

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Source: http://discussions.apple.com/thread.jspa?threadID=1611315&ts…

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iPhone and iPod touch software 2.0.1 became available yesterday, and today several iPhone 3G owners are reporting problems. Specifically,...

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Roy

I'm in the UK, I've had the new iphone 3G one week and its worked fine. I then updated the software to the new version 2 and since then I'm unable to connect to the O2 network. I've spoken to and carried various test with both O2 support and Apple iPhone support to no avail.

I'm off to an Apple store this afternoon let's see what fun and games will happen.

Roy

September 03 2008 at 9:35 AM Report abuse Permalink rate up rate down Reply

aYAn

hello everyone! im from the philippines and iphone was just released here by Globe Telecom last Aug 22,2008.

i purchased one immediately and since day 1, i tried to download and install the iphone 2.0.2 software update but UNFORTUNATELY, i get the same ERROR MSG "3259" EVERYTIME.

until now, i havent had luck installing the update.

another issue, i cannot (or dont know how to) turn off the KEYBOARD DICTIONARY-- it is very annoying because Filipino is not one of the supported languages so i wish i could just TURN OFF the keyboard dictionary instead.

HELP!!!

aYAn
pest_ian@yahoo.com

August 30 2008 at 12:32 PM Report abuse Permalink rate up rate down Reply

pappy

I have I serios problem with the carrier . I have iPhone 2G with 1.1.4 and I upgrade to 2.0.2 and now I have no carrier option . Need help

August 29 2008 at 4:11 PM Report abuse Permalink rate up rate down Reply

lanre

i think the best software is the 1.1.4, infact i havent bothered upgrading my iphone and enjoy the services i get from the 1.1.4 and the available applications

August 07 2008 at 11:26 AM Report abuse Permalink rate up rate down Reply

Rob from Alkmaar

Having the same problem here, with t-mobile, so it is certainly not a provider related problem.

Solution:
Best you can do is a restore instead of an update.

But if you install new programs after that, the same message pops up when you synchronize, and it takes hours to make a backup of your iPhone.

Apple, please fix this problem!!

Rob, Alkmaar, The Netherlands

August 06 2008 at 7:39 PM Report abuse Permalink rate up rate down Reply

robertlam1818

There is a new itune download. I am downloading still. Wonder if it fixes this problem.

August 06 2008 at 7:22 AM Report abuse Permalink rate up rate down Reply

razorpulse

Getting same error here in Sydney, Australia. However once I close the error window, I am able to sync with iTunes without any issue. The phone also works fine. I have an iPhone 3G with Optus.

August 06 2008 at 6:01 AM Report abuse Permalink rate up rate down Reply

Shinji

Not only voda customers, many "3" users in Hong Kong are facing this problem, but as seen on some forums the user get rid of this problem after restore the iPhone.

August 06 2008 at 3:36 AM Report abuse Permalink rate up rate down Reply

Danne

SWEDEN has Telia Sonera, just like Finland and Norway!

August 06 2008 at 2:13 AM Report abuse Permalink rate up rate down Reply

adin

None of my apps (other than mail or mobilesafari) will launch since the 2.0.1 update.

Thank god I backed it up before updating. Though iTunes isn't wanting to let me restore the backup if I downgrade back to 2.0.

Grrr.

August 06 2008 at 12:58 AM Report abuse Permalink rate up rate down Reply