iPhone update for 3G issues; more coming in September?
Jim Dalrymple at Macworld notes that the iPhone software update from Monday was mostly to handle issues with dropped calls on new iPhone 3G handsets. According to an Associated Press article, the update "improved communication with 3G networks," said Apple spokesperson Jennifer Bowcock.
However, some Macworld commenters are saying the update hasn't helped with dropped calls, even in areas with a strong signal.
What's more, according to an AppleInsider rumor, another update is scheduled for September that addresses an issue where non-default applications will repeatedly crash. A tipster claims to have received a Steveogram saying the issue "is a known iPhone bug that is being fixed in the next software update in September." (Chairman Jobs is known to occasionally respond to complaint emails with terse but sympathetic notes.)
The crashing problem has remained unresolved so far, and it has resulted in large and angry Apple support discussions about the topic. Steve's one-line explanation may at least provide a target for users for when they can start using their iPhones as intended.
Share
Categories
Jim Dalrymple at Macworld notes that the iPhone software update from Monday was mostly to handle issues with dropped calls on new iPhone 3G...
Add a Comment
I have a 3G and it will not connect with my hands free U Connect Blue Tooth in a 2007 PT Cruiser. It can pair, but not make or receive calls via U Connect. My T-Mobile Dash and Moto V365 had no problems. And I am in LA and my 3G signal is horrible. I have many dropped calls and areas or no service. This is BS. I said it and I meant it !!!
August 23 2008 at 3:01 AM Report abuse Permalink rate up rate down ReplyApple is being quiet, however they are working on software updates to resolve our issues. What are the telecom companies doing? This appears to be a multi-layered problem, available bandwidth cannot be overlooked. Just because this is a problem all over does not mean it is merely a software or hardware problem. You have a couple million (more each day) 3g iPhones accessing data like never before all over the globe. I am quite certain that anyone who switched from another 3g phone to the 3g iPhone is using the available 3g features, like web access, a lot more now. Consider this, 5 3g phones not using the web on AT&T is still less than 1 iPhone 3g using the web on AT&T. This is the same type of problem many of us experience when we use our computers at different times of the day to access the web. Higher user volume = less resources. The thing is AT&T (for example) is charging more for the data plan for this version of the iPhone. Why? Because they knew everyone would be using the iPhone to surf the web based on the stats from the 2g iPhone. And we were forced to get the unlimited data plan, why? There is not enough data available for any of us to exceede 5GB a month. The AT&T 3g network simply needs to be beefed up, or perhaps the extra 10$ we are paying could allow for WiFi access. Even if we were given a limit on the WiFi access it would move some of the data usage off of the 3g network, wouldn't it? We actually did get more phone for less money, unfortunately we are paying more for less data bandwidth.
August 21 2008 at 8:22 PM Report abuse Permalink rate up rate down ReplyIn 2.0.2 I still have the slow start to accessing contacts and occasionally have the incredibly delayed keyboard input issue with SMS.
I've never had so many dropped calls before with a cell phone, my T-Mobile connected Samsung t509 worked better than the iPhone for making phone calls.
Really disappointing from Apple and perhaps AT&T too.
I am still on 2.0.1 and live on cape cod ma, we are almost entirely blanketed with 3g service I have never had a dropped call but i sometimes find even with full 3g signal the Internet won't work and need to reset my opinion it's the baseband
August 21 2008 at 1:49 PM Report abuse Permalink rate up rate down ReplyI bought an iPhone 3G yesterday and no 3G service... in New York City.
Jesus Christ.
Robert
I think as with the iPhone v1 it's going to take time to work the bugs out of the v2(3G) phone.
I am happy to see them working to fix the 3G issues for iPhone 3G owners, but one of the bigger problems for Apple and iPhone 3G adoption has yet to be addressed.
Go to AT&T's website and check off that 3g/blue checkbox... not much lights up outside of major markets (NY/SF/ETC)
I know many v1 users who will not even consider updating at this time because of that, and even if you did, according to AT&T they will not let you keep your old iPhone plan even though their 3G network is nowhere near you. ($15 more for zero features)
Given all that, and some of the 3G connection issues, I am holding back.
Outside of all that a GPS is not reason enough for me to update at this time.
Maybe by the time AT&T gets their 3G network expanded there will be a newer iPhone or a 32/64GB one.
It really is too bad they didn't make an iphone with both GSM and CDMA chips in it.
EVDO is in much more places...at least in my part of the US.
Cheers
-wsn
PS: How about an N chip in it (vs G). I hate having to turn on G on my airports just for my iPhone.
The 3G service in my building is terrible. If I move the phone two feet to the left it goes from 1 3G bar to 5 EDGE bars. I've since shut off 3G and have been running on 5 EDGE bars ever since.
August 21 2008 at 10:32 AM Report abuse Permalink rate up rate down ReplyI am not familiar with AT&T's network technology, I've been with Verizon since I've been using a cell phone, but I know for a fact that when making a call on Verizon's network their EV-DO (or 3G) network has nothing to do with making a call; its for data only. If you look at your phone when making a call you can see the EV-DO network status bars go away and it automatically switch over to 1Rx. AT&T could be different, but I don't think that having good or bad 3G service has anything to do with call quality (I could be wrong though).
Now there is obviously something going on with the phone, since Apple is claiming the changes they are making to the firmware should help, but I think that the biggest problem right now is that people have too high expectations of AT&T's service. There are some places where AT&T works well, but in many places they are just plain awful. It's their network, they use a different frequencies which cannot penetrate buildings as well as other carriers which cause a lot of static and dropped calls. When the iPhone first came out I looked at the coverage map where I live and I am supposed to have 'Good' coverage. Their description of good coverage basically says that I can make calls while I am outside in the open, I might be able to make calls while in a car, and I very well could have trouble making calls indoors...that is GOOD coverage?!? I think people that are switching from say Verizon or T-Mobile might have an expectation that their service would be the same, only to be surprised that their service is bad or terrible. Unless you are in a place where AT&T has been around for a long time such as the Pacific Northwest, and not in an area where they bought out another carrier, expect your coverage to be bad.
I would love an iPhone, but I am not going to deal with pulling my hair out on a daily basis because I can't keep a call connected, or can't make a call from my house.
After updating to 2.0.2, my EDGE iPhone is running at least as solid as it was before the 2.0 update; 2.0.2 has been a huge improvement.
One bug that I've had since about 1.1.2 is when I travel out of a "no service" zone to a service zone, Safari will try to finish loading/refresh the active page and crash almost immediately.
Side Note - Has anyone with an EDGE iPhone gotten the normal "your warranty is almost up, buy more applecare" reminder emails?? I've gotten them with every major Apple product I've ever bought, but not for this iPhone. I think that means I'm going to invest in another year, my first year is up in a few weeks.
When I'm having problems the last thing I want to hear is somebody bragging that they are having NO problems. So, with apology I say that I really am not having the problems with third party apps that so many others report. That said, I NEVER install or update apps via the iPhone. Ever.
I always do it via iTunes tethered to the mac. Picked that up on some blog comment page somewhere during the first few days and have been trouble free.
I have to stay out of the whole 3G thing because I don't live in the 3G coverage, it's promised "early Fall" so, we'll see.
How useful would it be for someone having lots of problems to just start fresh? I think I'd be tempted to try to get EVERYTHING back to day one, trash all apps on both the iPhone and iTunes, restore the iPhone to factory settings, and try all over again. Try the never install apps via iPhone.
I'm not going to be one of those fanboys who say none of the units have problems, some may, but wow mine is near perfect. (again, sorry.)
Hot Apps on TUAW
Deals of the Day
more deals- Altec Lansing Octiv Duo iDock for $48 + free shipping
- Used Apple iMac 17" Core Duo 1.83GHz for $430 + $28 s&h
- Lounge Deluxe Stand for iPhone / iPod touch for $28 + $8 s&h
- Brookstone Surround-Sound Earbuds for $14 + $7 s&h
- Refurbished Skullcandy Tokidoki Smokin' Buds Mic'd Headset for $5 + $2 s&h
- Stitchway Backup Battery for iPod / iPhone for $5 + free shipping
Software Updates
more updates- EFI Firmware Update brings Lion Internet Recovery to 2010-model Macs
- OS X Lion 10.7.3 released with Safari 5.1.3, Wi-Fi bug fix
- Aperture updated to 3.2.2, addresses Photo Stream issue
- Apple updates Keynote to address Lion issues
- Google Search app gets new look on iPad
- Apple releases Apple TV Software Update 4.4.3



47 Comments