Filed under: iPod Family, iPhone
Phone Data Outage hits North East: You're not alone
Having trouble this morning accessing data through your local cellular network? You're not alone. As several dozen (very appreciated!) TUAW tipsters have let us know, AT&T data seems to be down around the DC metropolitan area and areas North. If you're affected by this outage, drop us a note in the comments and let us know where you are.
Update: Associated Press confirms that the AT&T wireless data network is down in parts of the eastern US. Affected areas include Massachusetts, New York, Rhode Island, Maryland, Pennsylvania, Virginia, Illinois (not part of the east last time I checked) and Missouri (ditto).
Voice service remains unaffected but Web surfing and email are not functional. Surprisingly (not!) most outage reports came from iPhone users, once again proving that the iPhone is the first smart phone that really gets used as an Internet device (versus as an Email-specific device).
Rumors say that AT&T has been hard pressed keeping up with the iPhone demand on the data network -- because with an iPhone it's really easy to get online and surf effectively.
Update 2: TUAW Reader Tim writes that he was given a credit for the outage this morning. If you're seriously put out by the lack of data service, it may be worth a call to AT&T. You may not get the same $25 credit Tim got but you may be prorated for the downtime.
Update 3 South New Jersey seems to be affected as well.
Data still out for you? Share your location here or continue reading for a map.
Update DC Area seems back online. First reports that Boston is back.
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Reader Comments (Page 1 of 3)
Tim said 11:33AM on 9-03-2008
I'm in CT, phone says I have Edge connection, but does not load. Very fustrating.
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Tim said 11:45AM on 9-03-2008
Just an update, I called, ATT, it appears to be from VA to ME. No ETA on when it will be fixed. If I were you, I would call up ATT and complain, be nice, but be fustrated. I recieved a $25 credit.
Nigel Calfcramp said 11:54AM on 9-03-2008
No data service in TriBeCa all morning...no 3-G, no EDGE, nothing...Strong Boo for AT&T.
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Kate said 11:43AM on 9-04-2008
I'm in White Plains, NY. No 3G and very abnormally slow edge
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Mark said 12:27PM on 9-03-2008
Gotta love AT&T!!! Problems all morning here in MA.
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Patrick said 11:36AM on 9-03-2008
NYC...phone says 3g, but data's been timing out all day.
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Mike G said 11:37AM on 9-03-2008
Providence/RI area down all day
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DevilGhost said 11:39AM on 9-03-2008
NYC
1st Gen iPhone (EDGE)
the [e] is icon keeps changing to an [o] icon and not Edge network for me since 8am EDT
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Mike said 11:42AM on 9-03-2008
yeah Im down too (Baltimore, MD) :(
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Scott S said 11:43AM on 9-03-2008
On Long Island (Western Suffolk from 3am till 10and Eastern Suffolk now around 11am) and as I write this, just got notification of new e-mails... My Push mail is working once again....
How connected we've become, and what a pain when it doesn't work!
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Aaron said 11:43AM on 9-03-2008
Per my chat with AT&T Support:
Unfortunately, we are currently experiencing a problem in Eastern Pennsylvania/South NJ/Delaware, Mass/Rhode Island/Vermont/NH/Maine/Connecticut, New York City/Northern New Jersey, New York State, Virginia/West Virginia, Wash DC/Maryland for all Data applications on the 2G and 3G Iphones.
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MSJ said 11:53AM on 9-03-2008
no 3g in boston :(
(using iphone 3g)
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Jay said 12:15PM on 9-03-2008
here is an Idea for the new AT&T slogan: AT&T more dropped calls in more places
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Matt said 12:19PM on 9-03-2008
That would be the truth! They wouldn't commit to telling the truth in their advertisements.
Drew said 11:59AM on 9-03-2008
Northern NJ is down, too. I've been out of service all DAY!
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mike said 11:54AM on 9-03-2008
I'm at school in DC and I'm out, its good to know nothing's wrong with my phone
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whd said 12:38PM on 9-03-2008
I am in eastern Massachusetts and was just told by an AT&T representative that there is an outage, as described above, and that it is apparently expected to last "most of the day." Not good.
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Kurt Tappe said 12:00PM on 9-03-2008
I can confirm all iPhones are down here in Wilmington, DE, and have been since at least 8AM.
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augwell said 12:01PM on 9-03-2008
St. Louis MO
no 3g no edge
no data at all.
Since 1:30AM CST.
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Oli O. said 12:01PM on 9-03-2008
Does anyone know if this affects my ability to receive SMS messages?
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