Apple ships replacement USB power adapters
It has been a couple weeks since Apple started the recall process for USB iPhone power adapters. According to Apple, these adapters have the risk of their metal prongs breaking off inside the power outlet, creating a shock risk. Many TUAW readers have noted that their replacement power adapters have been received. In addition, Mac|Life has posted some pictures of their replacement, noting that they're shipped in a huge box. They also have a side-by-side comparison of the defective adapter and the replacement -- the only difference being a green dot on the new one.
You can order a replacement on Apple's website, or visit an Apple store starting on Oct. 10. If you exchange your adapter at an Apple retail store, you will need to have your iPhone 3G and your affected adapter.
Thanks, Sean!
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It has been a couple weeks since Apple started the recall process for USB iPhone power adapters. According to Apple, these adapters have...
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has anyone tried to bevel the prongs on their old adapter? Is that the only issue? Or are the prongs just weak? Can they be glued/epoxied in?
October 10 2008 at 12:07 AM Report abuse Permalink rate up rate down ReplyHey I'm from El Salvador and I just got the iPhone 3G... But it comes with this adapter... Anyone know what can I do to change it for the new one???
Or I just wait until they start changing them??
Thanks... btw TUAW Rocks! And your new image is so cool!!
Bye
Also the boxes for 3G iPhones have a green dot on them. (my replacement phone was backordered for 3 weeks and shipped straight from China because of the recall) - I believe I was the first one to get one of the new power adapters (had it for a few weeks now).
October 07 2008 at 1:02 PM Report abuse Permalink rate up rate down ReplyDo they just give the little brick, or the cable too? When you go in person or via the mail? If they give you a new cable, do you get to keep the old one?
October 07 2008 at 11:37 AM Report abuse Permalink rate up rate down ReplyNo cable, just the adapter and the note telling you to return the old adapter (in a huge box) The box has a DHL return label underneath the label addressed to you, so don't tear it!
October 07 2008 at 2:05 PM Report abuse Permalink rate up rate down ReplyOops... I meant to type "Not sure why anyone would have to wait until the 10th".
I walked into the Apple Store in Colorado Springs yesterday, October 6th, told them I wanted to swap my adapter for a new one, and all I had to do was fill out a sign up sheet with my name, address, email, and phone number. I was probably the 25th or so name on that list.
The rep handed me a shiny new adapter with a green dot on it. Didn't have to show him my phone at all. Not sure why anyone would have to wait until the 20th.
I just hope they'll let me have the new power adapter without giving the old one back, since I don't have it !
When I bought my iPhone, they took out the power adapter because it was "dangerous". I just hope I don't have to go back and forth between Apple and my carrier to make them communicate and know I'm not making this up.
We'll see about that Friday!
*crosses his fingers*
Got mine got mine! :)
http://flickr.com/photos/chowdn/2919884060/
It's worth noting that you must send back your defective charger or you will be charged. I received my replacement today and nearly threw away the defective unit until I glanced at the instructions for returning the item. It clearly says that if it is not received in 10 days you will be billed... :(
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