Apple Store down on a Sunday?

Well, that's unusual. Price drops? New gear? Regular maintenance? We'll know soon enough.
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Reader Comments (Page 1 of 3)
Peter Moore said 3:17PM on 5-03-2009
Probably price drops.
Got to get rid of the old hardware, before they announce the new stuff next month, right?
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Majormauser said 4:10PM on 5-03-2009
Yes with the failing mac market... price drops could be it.... or the Mac Tablet Pro!
I gotta ask did you Really get a real Halo Tattoo?
Peter Moore said 5:26PM on 5-03-2009
Of course.
Matthew Bray said 3:29PM on 5-03-2009
I was just visiting to check on refurbished iPods and knew TUAW would be on top of it :)
A new product would be nice but it's most likely maintenance...e
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huth.sebastian said 3:31PM on 5-03-2009
omg, on a SUNDAY? the space/time continuum is destroyed :O
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Brandon Bosch said 5:33PM on 5-03-2009
Might be some of their mac Products ( a.k.a. Mac Mini) getting a price drop
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James said 3:52PM on 5-03-2009
That's really weird. I don't recall Apple ever changing anything on a weekend :-\ Especially a Sunday.
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Juaquin said 3:55PM on 5-03-2009
You guys know they don't actually have to "take the site down" to "perform maintenance", right? They must have the crappiest admins ever if a change required the site to be taken down.
It's always been about hype, and it always will be. Heck, they can get dozens of blogs to talk about them just by putting up a yellow sticky. That's power.
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iamsobrown94 said 3:58PM on 5-03-2009
Ur right. that really is power
SpinThis! said 4:46PM on 5-03-2009
And the sad thing is, blogs like BGR and TUAW keep falling for it.
reese said 5:00PM on 5-03-2009
Yeah we don't take down amazon when we update the design or add a product... wierd they do this.
Michael Rose said 5:09PM on 5-03-2009
We've noted this in the past... while it's hard to believe, apparently the back-end design of the store does in fact require them to take it down for maintenance. At this point, hard to know whether that's a plus or a minus.
Kevlar said 6:21PM on 5-03-2009
As a web developer who is starting to make some serious web applications, a "maintenance mode" for some sites, can be extremely helpful.
In many cases, bug fixes, new features, or even planned features require database work. Suspending the store to make those changes is an extremely helpful feature, since it guarantees that Joe McNormalguy is not going to make a purchase at exactly the wrong moment, and be charged, but have the sale not recorded, or, worse yet, be charged, and have the sale recording interfere with the database backup and damage your records.
So yes, there is good reason to take down a store to perform "maintenance". I'm sure Amazon et al. have an incredible system to handle it without causing downtime, and I wouldn't be surprised that Apple doesn't, considering their online store isn't exactly their entire business model.
Florin said 3:59PM on 5-03-2009
I totally agree with Juaquin :))
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Michael said 4:07PM on 5-03-2009
if there's a price drop on the Mac Pros (just bought one yesterday) I'm gonna be soooooooo pissed.
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James said 4:21PM on 5-03-2009
I think they have some sort of 30 day price guarantee, so that shouldn't be too much of a problem. I think it may be more of a "30 day satisfaction guarantee" warranty, so you might have to return your computer and then repurchase it for the cheaper price (if the prices are dropped).
grull27 said 4:29PM on 5-03-2009
They also have "some sort" of restocking fee which is where if you return your opened up Mac within the 14 (NOT 30) days, they will keep 10% of what it cost you. So the price drop won't even be worth returning it for.
dclamster said 4:36PM on 5-03-2009
They actually do have a 14-day (2-week) price guarantee. If the price goes down within 14 days of you purchasing an item, they will refund the difference. No restocking fees or anything (restocking fees only apply if you were to return the item).
I once ran into this issue, where there was a price-drop 4 days after I bought my iPhone. All I had to do was call up Apple and tell them, and they credited my account. No questions asked, no hassle.
So, don't worry. If there is a price drop, just call Apple, or go to an Apple Store. They will take care of it.
sam said 4:45PM on 5-03-2009
Why would you need to return the computer to take advantage of the price protection policy? Go back, read what you typed out loud, then liberally apply your palm to your forehead at a swift velocity.
sockit2me said 4:08PM on 5-03-2009
If nothing happens with this today, I wouldn't be surprised if something major happens to the store on Tuesday. Sunday downtime has been harbinger of significant product roll-outs in the past.
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