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iPhone 3G S update: UPS places hold on shipments

Reports are coming in from readers that UPS is placing a hold on iPhone 3G S deliveries. Several readers submitted the above screenshot or e-mails detailing tracking information, all referring back to the delivery hold. The original tracking information indicated that these phones were originally scheduled to be delivered on Thursday, one day before the iPhone 3G S goes on sale.

Edit (12:30 a.m. PT): Just to note that the delay on this is most likely U.S. Customs-related and not Apple. If you do get your phone in hand before the 19th, be sure to let us know!

Thanks to all who submitted this!



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Reports are coming in from readers that UPS is placing a hold on iPhone 3G S deliveries. Several readers submitted the above screenshot or...
 

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jeffofla

It's 6:45 CDT in Louisville, and the shipment status on UPS still shows my iphone on hold. What gives? I'm in L.A. This better not mean they won't make the flight tonight. Come on Apple, UPS is finished delivering the trucks for today, release the hold on UPS.

June 18 2009 at 7:44 PM Report abuse rate up rate down Reply
mark

Still no shipping info, and there's only 1 day to go. Typical AT&T. :( What's the point of order status if it never updates?

June 18 2009 at 12:43 PM Report abuse rate up rate down Reply
b!X

Yeah, I had the hold disappear earlier today. ... But now it's back.

June 17 2009 at 10:44 PM Report abuse rate up rate down Reply
Mike

Looks like they removed all the hold stuff from the tracking.

LOUISVILLE,KY, US 06/17/2009 2:06 A.M. ARRIVAL SCAN

June 17 2009 at 7:59 PM Report abuse rate up rate down Reply
david

Just got an e-mail from apple, good to know they are being honest about shipping

To Our Valued Apple Customer:


Thank you for your recent order with Apple.

Our records indicate that when you placed your iPhone 3G S pre-order,
you chose to pay for upgraded shipping.

Apple automatically upgraded all iPhone 3G S pre-orders to the best
shipping method available to ensure delivery on June 19.

Apple will process a refund for the shipping charge on your order within
5 business days, based on your original form of payment. You will
receive an email when the refund has been processed. For information
about when to expect your refund, please visit the Returns & Refunds
section of online Help: .

We expect your iPhone to be delivered on June 19, 2009. You can view the
most up-to-date status of your order at .

Thank you for shopping at the Apple Online Store.

Sincerely,
Apple Online Store Team

June 17 2009 at 6:55 PM Report abuse rate up rate down Reply
Tom Payne

I got an email from Apple about the message. I checked my status at UPS, and it shows I'll be getting mine tomorrow.

June 17 2009 at 6:40 PM Report abuse rate up rate down Reply
Ron Phillips

I'm hearing from my colleagues that they ordered their phone on the 8th of June and received their ship notification today. I ordered mine on the 9th and haven't received a ship notification yet!! His notification said that it would be here on the 23rd... WTF??? What's the deal Apple?

June 17 2009 at 4:57 PM Report abuse rate up rate down Reply
Beth

No tracking info/shipping notice for me yet, either, and I ordered on the 8th. Since I'm taking off of work on Friday to make sure I can sign for the package...I will be less than happy if it doesn't arrive then.

June 17 2009 at 4:20 PM Report abuse rate up rate down Reply
1 reply to Beth's comment
Erick

Should have sent it to your work

June 17 2009 at 4:21 PM Report abuse rate up rate down Reply
eric

I still have not received shipping notice I ordered on the 8th. I'm starting to worry... I think its weird some people ordered days after me and already have tracking info.

June 17 2009 at 1:47 PM Report abuse rate up rate down Reply
mcdermd

Talked with an international shipping rep at UPS ( 800-782-7892 ). As soon as I mentioned my package was scheduled for delivery on the 18th and now said "receiver requested a hold" she knew I was inquiring about the new iPhone. She said that it was guaranteed by 10:30 AM tomorrow morning. I guess we will see.

June 17 2009 at 1:11 PM Report abuse rate up rate down Reply
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