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iPhone is humongous for AT&T

Mac Daily News and other sources are reporting today on a leaked AT&T memo that states that the company retail stores had their best day ever with the launch of the iPhone 3GS.

"iLaunch day 2009 was one for the record books, as AT&T customers scrambled to get their hands on the fastest, most powerful iPhone yet.

Here's a look at some of the milestones we achieved:

* Best-ever sales day in our retail stores
* Second-largest traffic day in our retail stores
* Most transactions processed via our IT systems in a single day
* Most upgrade eligibility checks in a single day
* Largest order day in att.com history
* Largest features sales day in att.com history

On this year's launch day, iPhone sales exceeded sales recorded on 2008's iPhone launch day, Black Friday 2008 and Dec. 26, 2008 - all heavy-volume sales days. In fact, this year we surpassed 2008's launch day sales at about noon Central time, and sustained our previous peak hour record, also set in 2008, for 11 straight hours."

If the numbers are accurate, the iPhone blew by most analyst predictions that the iPhone would not sell as well as the 3G iPhone released last summer.

Even better news, numbers like these should give Apple some leverage to force the wireless giant to improve what for many is a mediocre experience using the AT&T network. The iPhone exclusive is up next year, and rumors persist that Apple is talking to other carriers, most notably Verizon.

via Mac Daily News and TechCrunch


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Retail iPhone

Mac Daily News and other sources are reporting today on a leaked AT&T memo that states that the company retail stores had their best...
 

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Q DuB

My AT&T service is great in Houston....I just hate AT&T as a company. They are just jerks when it comes to customer appreciation. They have the iPhone, its most revenue-generating device, and they limit their customer's user experience because they don't want their network clogged up? They limit SlingPlayer to WiFi (which renders it useless in my book) and don't enable MMS just to preserve bandwidth on their network? If they can't handle it, they should have never been able to sell the iPhone. Love the phone, love the reception, hate the provider. I can't even use my phone to its full potential even though the features are present.

July 04 2009 at 5:00 PM Report abuse rate up rate down Reply
2 replies to Q DuB's comment
Brian

And once again the ignorant "AT&T makes so much money" argument rears its head. The iPhone is probably AT&T's single most popular device, and its introduction really hammered the data networks of major cities like NYC pretty hard. It's really not as simple as "just build more capacity"...these corporations have to navigate pretty complex regulatory environments to build out more towers, not to mention what they have to do to lease tower sites.

All indications I've seen are that Apple moved up the data of the 3GS launch to take away Palm's thunder with the Pre introduction, and that AT&T couldn't adjust their timelines to introduce MMS & tethering to match.

July 05 2009 at 10:20 PM Report abuse rate up rate down Reply
Q DuB

I'm just sayin....At&t is limiting the capabilities of my cell phone, and I'm not happy about it. I think it's reasonable to be upset that I have a device that has some really great features, but for WHATEVER reason, my service provider is holding it back; "we weren't ready" isn't good enough for me.

July 06 2009 at 8:21 AM Report abuse rate up rate down Reply
Jeff B.

I haven't been terribly disappointed with AT&T. Sure, the coverage is considerably less in comparison to Verizon, but I consider it a trade off to use the device I want as opposed to a wounded phone Verizon wants me to use.

It would be nice to have an iPhone with Verizon's stellar coverage here. But I don't see Verizon granting Apple the freedom to do what it wants. We're talking Verizon here; the company that organizes the icons on its phones so a missed key-press and you start up a data connection that bills $2.00 per megabyte. So one bad enter and you bill yourself $2.00 for the mistake. This is the same Verizon that uses their own software on your phone that runs slower, removes features you've paid for in order to require you to pass through the Red-V toll booth.

Yeah, this is a company that will play nice with Apple.

July 04 2009 at 11:22 AM Report abuse rate up rate down Reply
J

I just took my original iPhone over to T-mo. F.U. AT&T. They wouldn't honor my corp discount. I understand that it's not applicable to the iPhone, and I'm ok with that. Charge me $40/mth for data and text. But the voiceplan isn't iPhone specific, at least give me the disc on that! But nope. Plus the coverage sucks in the area where I live.

I just made the switch to T-mo. My old bill was $39.99 (450 voice plan) + $40 unl data = $79.99 + taxes and other fees.

T-Mo is this: 1000 minutes - $39 + Unlimited internet and txt msg $20.

Oh, and now I can send and receive MMS from my first gen iPhone...Yeah it's not that the hardware isn't incapable, rather it's that they want you to buy a new phone.

July 03 2009 at 3:28 PM Report abuse rate up rate down Reply
alansky

@honorelsu:

Totally agree. Organize via Facebook, or Twitter, or any other way. AT&T is making piles and piles of cash and screwing iPhone owners at every opportunity. Where's iPhone tethering? Where's a decent signal that doesn't crap out every time you blink? At the very least, iPhone owners everywhere (in the US) should send scathing letters to AT&T. Enough is enough!

July 03 2009 at 1:40 PM Report abuse rate up rate down Reply
chris

from what i've heard, apple originally told the providers to get off their case and not moderate the design of the phone. apple makes their phone the way they want and it happens to be at&t's biggest success. as long as mobile service providers aren't involved, everything works out fine. the phone manufacturers are guilty of nothing. they are all making decent products that are literally changing our everyday lives. the service providers are all greedy cheats. they are deceptive, don't care about customers and will do anything to make a dollar, no matter how incompetitive or awful it is. it's not just at&t, it's the whole cellular industry and how it has come to be. we have excellent manufacturers and then we have the antichrist which we must run to to get these devices to function. any device i buy, i pay for and then it is mine. with mobile phones i must sign contracts with tons of fine print and be bombarded with ads, poor customer service and solicitations for years.

July 03 2009 at 1:09 PM Report abuse rate up rate down Reply
cbenitez

Maybe they win more money with each 3GS that they did with the 3G and the Edge iphones

July 03 2009 at 11:56 AM Report abuse rate up rate down Reply
Edsel



Imagine the day when AT&T becomes "Apple Telepathy & Telegraphics".

July 03 2009 at 10:19 AM Report abuse rate up rate down Reply
motoxo

at&t service sucks in the san francisco bay area.

come try it! dropped calls, NO calls received for 6 hours ... but later you get notice of all your voicemails even though you've called a number of people during that time. browsing with gps/edge popping on and off and antenna strength going from 5 bars to zero without you moving an inch.

it's that bad.

...but when i was in seattle, i had nothing but praise for the service.

it really is about location, location, location.

July 03 2009 at 9:36 AM Report abuse rate up rate down Reply
Thomas

Considering how many people buy iPhones and how much they pay per month, AT&T does a lousy job of providing service. It's as if they just want them to pay per month and not use the service. Their customer service people are probably getting money under the table from Verizon or T-Mobile.

July 03 2009 at 7:51 AM Report abuse rate up rate down Reply
Macintologist

iPhones on Verizon will be physically worthless. Since they can't be used anywhere except America, there won't be any international demand for them.

Apple must always make quad-band GMS iPhones in the United States. The only alternative to AT&T is T-Mobile.

July 03 2009 at 1:58 AM Report abuse rate up rate down Reply
1 reply to Macintologist's comment
Macintologist

By GMS I meant GSM of course.

July 03 2009 at 1:59 AM Report abuse rate up rate down Reply
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