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Update: Promo codes again allowed for 17+ apps

Recently, we reported that developers were not able to request promo codes for their iPhone apps if the app had received a 17+ rating due to having an embedded web browser, unfiltered 3rd party content, or contained excessive violence or sexual content. This restriction severely limited the ability of the developers to distribute promotional copies of their software to generate publicity and awareness of the app.

Several other outlets picked up on the story, and developers sounded off as well. Luckily, it seems that Apple has been listening: over the past few days, we have received word from a number of developers stating that they are now able to request promo codes for their 17+ apps. While Apple has not made any official comment on the issue, it appears that they have quietly conceded this battle to the developers, once again enabling them to distribute promo codes as needed for all of their apps.

Considering the many other issues developers have faced with the App Store, it's obvious that the process is far from perfect. And given the sheer volume of apps and developers that Apple has to deal with, even the smallest of hiccups can become quite frustrating for those developers out there who invest significant amounts of time and money into their apps and then hit a roadblock at full speed. There are still a number of issues with -- as well as improvements to -- the development process that need to be addressed, however, I believe it is an good sign to see that Apple is indeed listening and willing to make some changes to the process. It may only be one small step in the long road ahead, but I think many of the affected developers will agree that it was a step in the right direction.

Thanks to the developers who sent this in!

Recently, we reported that developers were not able to request promo codes for their iPhone apps if the app had received a 17+ rating due...
 

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ars_workerbee

I read it reported elsewhere that the broken promo code issue was being treated as a bug, had been reported thusly, and a fix was being worked on.

You go out of your way to pat yourself on the back and link to places that repeated your story, yet offer no named sources for your information and no basis for your assumption that it was a policy decision that was reversed.

Just another reminder of the difference between blogging and journalism.

July 26 2009 at 11:32 PM Report abuse rate up rate down Reply
4 replies to ars_workerbee's comment
Benjamin Ragheb

Maybe they only disabled promo codes for 17+ while they plugged the hole which allowed under-17 users to redeem them? In other words, perhaps the people to thank are the iTunes infrastructure engineers, and not the media that circulated the story?

It might be no fun to conclude that your coverage made no difference, but it would be interesting if you conducted a test (try redeeming a code from a restricted account) to see if anything had changed.

July 26 2009 at 9:54 PM Report abuse rate up rate down Reply
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