The Google Voice rejection: What's needed now
If you've been following coverage of Apple's rejection of Google Voice for iPhone, you saw TUAW blogger Chris Rawson considering whether pressure from AT&T might have been behind the Google Voice rejection -- an assumption first floated by TechCrunch and later substantiated by Daring Fireball. The absurd nature of the app removals is highlighted in the blog post from Riverturn, developers of VoiceCentral, which reports the conversation with an Apple representative.
Google Voice offers free call forwarding to your home, office, and cell, free Internet-accessible voice mail (with text transcription!), free SMS, and a single phone number for life. These free features compete against AT&T's revenue streams.
When it comes to "duplicate functionality", Apple doesn't seem to have any problem allowing applications like AT&T co-branded Virtual Recptionist (iTunes link) in App Store. Virtual Receptionist provides custom call forwarding to three phone numbers, in a similar manner to Google Voice.
In the wake of the rejection, sites like Wired, which should get credit for predicting this issue, have considered whether Apple's move might invite regulation due to the company's control over the App Store and possible anti-competitive concerns. A legislative response isn't out of the question should enough unhappy customers start petitioning their congressmen, especially in a political climate that encourages government intervention in private business. Granted, the iPhone isn't a monopoly among smartphones, but Apple does hold all the cards when it comes to app approval on the platform.
ChannelWeb's Rick Whiting (via the Wall Street Journal) points out that the US Department of Justice has "begun investigating whether large U.S. telecommunications companies such as AT&T and Verizon Communications were engaging in anti-competitive behavior, including locking up the most popular handsets. The exclusive deal between AT&T-Apple is said to be drawing the most scrutiny." Whiting believes that AT&T and Apple may be drawing attention from a DOJ intent on cracking down on exactly this kind of excess. AT&T's tight relationship with Apple might be affecting how Apple runs App Store, as might be the case with the Google Voice rejection.
Leaving aside any possible legislative or DOJ responses, maybe Apple needs to finally consider parallel App Stores. For example, Apple might introduce an iPod touch-only sub-store to sell applications that AT&T does not approve of. No cell phone, no AT&T, right? At this time, the App Store does not offer an "iPod-only' sales option. (For 2.x firmware, developers can specify some device limitations like iPhone-only; from 3.0 onwards, developers list required capabilities, e.g. requires an onboard camera.) In no scenario, however, do I expect Apple to willingly open up its platform to competing stores from other vendors.
For now, the only store that competes with App Store is Cydia, which distributes applications in the jailbreak arena. Cydia is small peanuts compared to App Store. It's moved a quarter million or so dollars worth of product in about four months. That's great news for Jay Freeman, who developed the Cydia store, but not much of a threat to Apple's dominance over its proprietary platform.
Developer Sean Kovacs, whose ported GV Mobile application was pulled from App Store, moved his app into the Cydia Store. He is offering the application for free, although as Engadget points out, he welcomes donations. He'll be greeted as a jailbreak hero but the impact from his move on Apple will be minimal.
The lack of a Google Voice application on the iPhone doesn't mean you can't use the service, even today, on an iPhone. You can use the Google Voice mobile website to to call yourself and then use the interactive service to set up an outgoing message. From what I read, the process is awkward at best. (Yes, I'm still waiting for my invite.)
No one expects Apple, or AT&T for that matter, to act against their own interests. At the same time, how far will they alienate their developer base with moves like this one that showcase how hard it is to create a business plan for a completely closed platform? For now developers continue pounding at the doors to get into the iPhone developer program. But with a history of capricious rejections, an opaque review process, and the possibility that your accepted application might be yanked (as were both GV Mobile and VoiceCentral), more and more developers will be getting the message that Apple's iPhone platform is too risky to develop for.
TUAW contacted Google for an official statement on this matter. A Google spokesperson replied, "We work hard to bring Google applications to a number of mobile platforms, including the iPhone. Apple did not approve the Google Voice application we submitted six weeks ago to the Apple App Store. We will continue to work to bring our services to iPhone users, for example by taking advantage of advances in mobile browsers."
Apple's spokesperson stated that Apple had no comment.
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Source: http://voice.google.com/
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If you've been following coverage of Apple's rejection of Google Voice for iPhone, you saw TUAW blogger Chris Rawson considering whether...
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I have been a very loyal Mac owner, Apple shareowner, and now iPhone developer since January 1984.
I am very disappointed with Apple's block of Google Voice on the iPhone, and similar applications. The various free Google apps are, more than anything else, what is driving iPhone sales.
If Apple does not swiftly reverse it's position, users will shift to Android, and be permanently lost to Apple.
Please change the policy right away!
Shhh, don't tell AT&T:
Fring actually works pretty great as a Google Voice app. It's weirdly involved to set up, but you can call directly and receive calls (and since Fring gets push notifications you can get "pushed"), even on an ipod touch.
The thing to do is
1. set up a Gizmo5 account (this will give you a SIP number)
2. hook up the gizmo5 account to your Google Voice account
3. create a SIP account in Fring (oh yeah, 2.5: download Fring to your iDevice)
your username is your SIP number (including the 1)
your password is your Gizmo5 password
the server is proxy01.sipphone.com
4. Don't tell AT&T
Yeah, I understand it sucks for people who are on networks overseas. I also think American networks need to loosen some restrictions, but they are unfortunately not to the point of being simply "dumb pipes" in how their service is set up. And the fact is, you have 100% choice whether or not you use their service, or sign a contract. You are contracted when you get that shiny new iPhone for $400 under the retail price...the retail price Apple sets and collects on. I guess I am just tired of everyone treating the iPhone like it is 1. a God given right to have one, 2. something other than a phone. It is great don't get me wrong, I have been paying full retail for mine since they started coming out. I am no longer under contract, nor will I be. I however find AT&T's service acceptable, and did not have my hopes up for applications like these to see the light of day.
I think the bigger problem here is how Apple chooses to Gestapo the app store. They could have been up front, and if they really were influenced by AT&T, it doesn't take much more than half a brain stem to realize the issue might come up. They also could run their business in a way that people overseas are not affected by restrictive U.S. based service providers. I think that Apple is responsible for following the terms of service for its U.S. partner (or partnerS in the future), but I do not think they have to make it so that everyone in the world has to be affected by it. European markets are built out and saturated (since they are generally much smaller...as I said before many countries would be like simply setting up service for a population and land mass the size of Minnesota). They are a few years ahead in terms of pricing and freedoms. But then again, many Europeans avoid 'tariffs' altogether by simply paying high prices for their handsets. Here, people would be outraged having to pay $700 for a phone, where it is normal over there. You can't have everything.
There was Voice Central (which probably does the same as Google Voice) which I downloaded immediately when I heard about it. I learned why this was important when the day after I D/L NetShare it was pulled from the US iTunes store (allows tethering over AT&T via WiFi.
As VC has been pulled, you can use GV Mobile (for Jailbroken phones) that seems to do the same thing.
I really like the feature that I can call someone with my iPhone (Boston area code) and it looks like I'm calling form DC!
I live overseas, so at the moment I´m not affected by Apple pulling / disapproving the apps. Still what I can´t cope with is their approach towards developers and their approval process. I refrained from programming for the iPhone OS platform early on, because of these reasons.
As long as most of the customers are happy and most developers develop unobstrusive stuff like games and even worse fart applications things will not change.
Since the T-Mobile here in Germany seems to be even worse then your AT&T network I´ll dump the iPhone ASAP for something Android.
I've said it before, and I will say it again...all of you need to actually read your terms or service. You know...all those things you signed or agreed to when you signed that contract for that $400 off the iPhone. Use of 3rd party voice applications over network... grounds for termination...not just on AT&T you say? All carriers have this in there? They just don't police what you install remotely you say?
It's a real shocker the phone company doesn't want you to cheat the system while still using the same amount of bandwidth/data.
Grow up.
Since the phone companies actually write what they want in their terms of service, and since all of them have very similar terms, you actually don't have a lot of choice.
All these artificial limitations are just plain annoying and have upheld too many players in this industry. If there is a way to cheat the system, too bad for them, they've all been asking for it...
I'm actually very annoyed to see that although my operator is way less restrictive than what you seem to have in the US, my service is getting hampered by AT&T. And by your way of thinking, because if you stuck it up to companies like AT&T a little more, rather than letting yourself be trampled on by abusive "Terms of Service", I would have Skype over 3G, and many other nice things on my iPhone today.
Actually there is quite a bit of talk about the nature of the wireless contracts. Things being called into question are (1) the exclusive phone deals; (2) the fact that many of the contract have suspiciously similar restrictive language across different carriers, that seems to imply collusion amongst the carriers to squeeze the consumer; (3) the fact that these contract are non-negotiable, therefore likely constitute contracts of adhesion (a contract between two parties in which one side has all the bargaining power and uses it to write the contract primarily to his or her advantage. these agreements are frequently held partially unenforceable); (4) the fact that market forces have yet to change the pricing on wireless industry thus somehow defying what amounts to almost a century of economic theory.
What I think people are saying, is that the nature of the cell phone industry has traditionally been one of consumer abuse at the hands of a very small number of very powerful rival companies that work together to maximize their profits in a way that is both anti-competitive and in many cases downright unconscionable. And as the government starts looking into their practices, you will see this tighten up even more because they know the end of the road is nigh. And it wont be Apple at the end of that road, it'll be Google or some other form of open source solution running on some open platform. Just like with the cable company monopolies, these services will soon be little more than a utility company where you lease a line, like you do for your power company. The age of the iron fist grip will fade away, mostly out of necessity and partially because of government intervention.
As a Mac user who DOESN'T live in the US, this is pretty annoying considering that 3 (the iPhone provider in HK) and a lot of other providers would probably not have the same problems. (3 hypes the use of skype on their phones here).
So for iPhone users around the world (all of Europe, Korea, a lot of SE Asia) to be deprived of so many apps because of "duplicate functionality" and AT&T throwing its weight around is just damn absurd.
Yes the US Market will always be a big cash cow for Apple, but considering the global returns possible....
It jut doesn't make any sense to me.
If you think AT&T is bad, you will really be screwed if the government gets involved. The iPhone cost will go up even more.
When babies can't get want they want, they go crying to mommy. In this case mommy is the government. I guess you prefer China's telecom set-up then.
If you don't like the app selection process, guess what? You don't have to buy an iPhone. Wow, that was easy. Tech people should stay away from business issues and economics and stick to that super cool hacking stuff.
In fact, China's telecom setup is pretty nice and straightforward compared to the USA. You can buy phones subsidized as part of a plan, I believe, but the majority of people buy the phone separately, unlocked, and pop in a SIM card. This means that the phone companies actually compete on plan capabilities (data, incoming calls free, sms costs, etc), rather than locking you in based on which phone you want. The result is a greater variety of plans that fit the needs of the consumer and have costs related to usage rather than flat-fee. Of course, it goes without saying that it's a lot cheaper than US phone plans.
July 30 2009 at 2:10 PM Report abuse Permalink rate up rate down ReplyI was happy to jailbreak my phone per Sean's blog post and download his app for free on cydia, then I donated to his paypal account. I am very disappointed in Apple's stance and the way they treat developers.
July 30 2009 at 12:04 AM Report abuse Permalink rate up rate down Reply@rockstars ......your such a douche-bag.......
July 29 2009 at 11:34 PM Report abuse Permalink rate up rate down ReplyHot Apps on TUAW
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