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Stupid and unjustified App Store rejection letter of the day


TUAW has covered the fine iPhone apps from Tapbots more than once. ConvertBot is a beautifully-designed and functional app to do a myriad of unit conversion calculations, while WeightBot is my personal favorite app for keeping track of my incredible ballooning body.

Tapbots posted an entry on their blog today stating that the most recent version of ConvertBot (1.4) had been rejected by Apple. What was Apple's reason for the rejection? As you can see in the graphic at the top of the page, the ConvertBot icon for time conversions looks very similar to the Phone app icon for recent calls. This is the same icon that has passed Apple's scrutiny in previous versions, so it is ridiculous for the company's eagle-eyed app inspectors to suddenly decide that the icon is unfit for iPhone consumption.

Mark Jardine of Tapbots noted "So what's the plan? I need to redo the icon, I suppose. But Convertbot icons were meant to use as little lines/shapes as possible to identify the category. I feel that our current icon represents time as simply as possible. So how can we make Time different? What if it's set at 9 o'clock instead of 3? Is that acceptable? The big problem here is the only way I can get that answer is by making the change, resubmitting the app, and waiting another week or 2 for Apple's verdict."

What gives, Apple? You release a couple of amazing apps to the world this week (Facebook, Spotify, TUAW, and Yelp), but you hold up the next release of an established app over an icon. I'm giving the App Store approval people the "idiots" tag on this post.

TUAW has covered the fine iPhone apps from Tapbots more than once. ConvertBot is a beautifully-designed and functional app to do a myriad...
 

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Nick

Eh... just one more nail in the abandoning-the-iphone-SDK coffin for me. Not quite there yet, but each one of these fiascos is bringing me closer to it...

September 02 2009 at 12:11 PM Report abuse rate up rate down Reply
Jeff

If you open Yelp and click on the More icon you can see that they use the same exact icon as well for their recently viewed businesses. It seems like Apple reviewers need to get on the same page and come to some standards.

September 01 2009 at 7:27 PM Report abuse rate up rate down Reply
1 reply to Jeff's comment
Nick

Actually, if I remember correctly, part of the SDK aggreement addresses this specifically. Apple allows the use of these icons only when used in the original UI elements supplied by Apple. Once they are extracted/modified for other purposes, it is no longer allowed.

Not agreeing with this, because disallowing this type of use really doesn't help anyone (and arguably hurts Apple), but that's how they've got it set up at the moment.

September 02 2009 at 12:23 PM Report abuse rate up rate down Reply
Jonathan

This makes no sense because Skype uses the same icon.

August 30 2009 at 3:01 PM Report abuse rate up rate down Reply
don synstelien

I suggest 5 minutes till midnight.

The time shown in the Watchmen Graphic Novel/Movie.

After all, who watches the Watchmen?

August 29 2009 at 1:30 PM Report abuse rate up rate down Reply
Jason

Exactly. It's not the fact that Apple makes rejections, it's the inconsistency of their logic. Not to mention the silence that often exists when it comes to getting the reason for rejection or what would make an acceptable fix.

August 29 2009 at 10:11 AM Report abuse rate up rate down Reply
Rishi

If you want another evidence of total inconsistancy, see the 'calls' tab in skype, it looks just like the recent calls icon of the iPhone..! But that dint stop apple from approving it.. Hell! It is one of the most downloaded apps!

August 29 2009 at 7:28 AM Report abuse rate up rate down Reply
dirtychinchilla

Use a stopwatch perhaps?

August 29 2009 at 4:29 AM Report abuse rate up rate down Reply
bradv10@gmail.com

apple shouldn't have to hold your hand through basic copyright law. Logos are made by people just as writing and music are. Maybe if they use thier own creativity or at least get permission it would pass by the person who has the most boring legal position on the planet.

August 29 2009 at 2:40 AM Report abuse rate up rate down Reply
WS

This is actually quite upsetting. Visit the following site: http://www.iconlet.com/search?n=time

See those 4 clock icons that look remarkably like the one Apple (and CovertBot) use? I made those back when I ran TitanCreations.org. They far predate the iPhone.

Those I found in about a minute. I'm sure if I look harder, I'll find a nearly identical icon that also predates the iPhone.

This is nothing more than the abuse of one's power. It's not a bug. It's not Apple being just. It's one person that just went too far. And who knows, it may the same employee (from my understanding their are only about 40 or so that approve App Store apps) that has made previous bad judgement calls.

The icon needs no change. It's fine and doesn't confuse at all.

August 29 2009 at 2:32 AM Report abuse rate up rate down Reply
Benoit Cerrina

As a matter of fact this is a well documented cause for rejection. Something similar happened to my app as I was using the bookmark icon for (wait for it) bookmarks, I fixed it by making sure the default name for a bookmark was "bookmark" as opposed to the name of the bookmarked item and apple was fine with it (similar to this case the icon had been accepted multiple times before).

So my reaction here is that this has happened to hundred of others, and is no big deal. I also think that rejection stories are an easy way to get a bit of attention specially when the app is already well known in which case all the blogs will repeat the story.

Finally I agree with the something the convertbot developer said in their article, the really frustrating thing in here is the delay. In my case the update which was postponed was a critical bug fix. What would be nice is that a rejected app asking for approval after a fix should go back to the head of the stack for the same reviewer, limiting the time wasted

August 29 2009 at 1:23 AM Report abuse rate up rate down Reply
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