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Shopping cart gone in iTunes 9

Buyer beware: one of the features that has silently disappeared from iTunes 9 is the Shopping Cart, where you used to be able to place songs, albums, videos, and apps for future purchase. It has been replaced with a new feature called "Wish List" that functions similarly to the old shopping cart, storing your potential purchases on iTunes's servers.

What's slightly sneaky about this is there's nothing apparently different from an end-user's perspective at first glance. Clicking "purchase" or "buy now" used to automatically place items in your shopping cart if you had that preference enabled, but now the behavior has been completely altered – now all purchases on the iTunes store are 1-click if you click the "Buy Now" button, and there's no way to cancel them once they start. So whether it's a $1.29 song or a $129 iPhone app, if you click that "Buy Now" button, you're getting charged.

If you want to emulate the old "shopping cart" purchase behavior, you have to instead click the arrow to the right of "Buy Now" and select "Add to Wish List."


Save your wallet! Always click the arrow!

A big thanks to the many readers who sent this tip in.

Update: If you had items in your shopping cart before updating to iTunes 9, they won't have disappeared. All of the items that used to be in your shopping cart in iTunes 8 or older should have migrated to the new Wish List in iTunes 9.



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Buyer beware: one of the features that has silently disappeared from iTunes 9 is the Shopping Cart, where you used to be able to place...
 

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James

Removing the option to allow users to put items in a shopping cart before being charged is just bad user interface/user experience design. Regardless of what it says on the button, there's a very good chance that users will accidentally click the "Buy" button especially considering its proximity to the pull down menu that would allow a user to add the item to their wish list. This isn't an attack against Apple but it does beg the question as to why they would remove the shopping cart option entirely. The Apple knowledge base even specifically acknowledges that "The shopping cart adds an extra layer of protection against accidental purchases." (http://support.apple.com/kb/HT1915)

It wouldn't surprise me if we see the option return. A shopping cart is de rigeur in practically all e-commerce applications and very much so in the case of the iTunes store.

November 20 2009 at 8:02 PM Report abuse rate up rate down Reply
Justin

itunes is quickly becoming a complete piece of @!#$, Doing away with the shopping cart is completely a shady move aimed at you "accidentally" purchasing music. I'm a long time user of itunes, but I refuse to have multiple 99cent charges show up on my credit card.

Fuck you Steve Jobs.

September 29 2009 at 12:24 AM Report abuse rate up rate down Reply
Lucy

hey can anyone help me? on the wishlist (which is totally barbaric from an aesthetic point of view) the tv shows category is all screwy. i can't buy or delete them from my wishlist because the box is too small. they seem to run off behind it, and there is no scroll feature. Does anybody else have the same problem?

September 27 2009 at 9:21 PM Report abuse rate up rate down Reply
Eric

I used the Shopping Cart and am not pleased that it's gone. I think it was a tremendous convenience to be able to put stuff in the cart and then have to go to the cart itself to pull the buy trigger. Once you did that, you could look over what was in there, and if the total cost was too high, you could delete something, then buy. I realize that the Wish List can be used the same way, but having the store automatically use the cart, if that was in fact your preference, was fail safe. Adding to the Wish List (instead of "buying now") takes awareness and forethought. You have to know how to add to the Wish List instead of buying now, and you have to think to do it. That is contrary to the usual Apple philosophy of not forcing the user to take special notice of what he/she is doing.

September 24 2009 at 7:00 PM Report abuse rate up rate down Reply
Helena

Well if you still have the little warnings that say "are you sure you want to buy Blah blah blah by so and so" youre pretty much okay. i have that and it has kept me from buying alot of stuff. go to your prefrences maybe theres a way of restarting all your warnings.

September 19 2009 at 11:07 AM Report abuse rate up rate down Reply
rootlesscosmo

I have a credit of about $20 in the iTunes Store. Is this the reason there's no dropdown menu from the "Buy this song" button? I want to put an album on my wish list but I can't find a command to do this, and the brief article on the Tutorial site is baffling--create a new playlist and drag the songs to it? Ridiculous, and besides, I want an album with 12 tracks. Do I have to drag each of them? Do I only get the Wish List feature (except my old Shopping Cart items which transferred over from iTunes 8) after I've spent my credit? This should not be a challenge, Apple.

September 11 2009 at 12:51 AM Report abuse rate up rate down Reply
BenY

This is a colossal f***-up on Apple's part. Even amazon.com, the supposed originators of "one click purchasing", realize a shopping cart is a useful modality for some users. I want a shopping cart because sometimes I make mistakes. Having a second step helps me prevent those mistakes.

The worst part about this change is that it is CLEARLY designed to increase impulse purchasing on items that can't be resold.

Ever think about that: the total LACK of a resale market for digital media, including applications?

Paging the FTC ..

September 10 2009 at 2:29 PM Report abuse rate up rate down Reply
loneyrw

To quickly access your Wish List, hover your cursor over you iTunes account ID on the far right hand side of the black iTunes menu bar. A small triangle will appear which will allow you to select your Wish List from a drop down menu.

September 10 2009 at 8:55 AM Report abuse rate up rate down Reply
Scott

iTunes 9 seems to get rid of 'Ambient' radio stations also. I believe this isnt an isolated issue. Is this a bug or a conscious decision to remove? This is one of the most popular channels on the iTunes Radio list!

September 10 2009 at 12:19 AM Report abuse rate up rate down Reply
Rob

Yes, this change is annoying. But I have stopped buying songs from the iTunes Music Store awhile ago. It is often less expensive to buy music from the Amazon MP3 store. And the music from Amazon is NOT watermarked like the music from the iTunes Music Store.

If you do not like the new changes to the iTunes Music Store, send a message to Apple with your wallet. Buy your music elsewhere.

September 09 2009 at 10:33 PM Report abuse rate up rate down Reply
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