iPhone 3.1 problems flood our tip box
In the last week, we have had a constant barrage of iPhone issues break through the lines... so much so that we feel it is our duty to inform the two of you who haven't updated what you could experience by updating to version 3.1 of the iPhone OS. This is no small problem, as you can read from the discussions on Apple's website here, here, here, and here. The first two links are where we're getting the majority of our tips -- random shutdowns and very poor battery life. The second two, bricked phones and general slowness are still worth a mention -- even prompting our own Erica Sadun to do a live walk-through for debrickifying iPhones. We received a lot of praise for her help in that session and we'd encourage you to go back and read through the chat if you're experiencing trouble with a bricked iPhone.
I've spent quite some time reading the hundreds of posts about the "mysterious random shutdowns" and have determined that it really is what it is. As of this writing, there have been 409 posts and 28 pages in that discussion -- I've seen very little repeats and no real solutions. Some people have said that they've gone to Apple and received replacement phones because of this issue but for those of us who have out-of-warranty phones, Apple has merely said "It's $199 for a replacement." I have to agree with our tipsters -- this needs to be addressed. These people simply did not break their phones, it's a well-documented issue which we, as consumers, shouldn't have to pay to fix.
Battery life is a completely different debacle. I cannot seem to find a trend in the discussions at all. Some people claim to have removed certain apps, some claim that MobileMe sync is the culprit -- all of them agree that there is an issue with 3.1 and that battery life shouldn't dramatically decrease overnight. I'd really love to get into one of these phones and replace the battery to see what happens because the hardware guy in me says that it's not impossible. However, deductive reasoning says that there's something in the software. Whether there's a memory leak in 3.1 itself, or some apps that we're running aren't as "compatible" as they should be... we need to see another update soon to help alleviate the issues with version 3.1 of the iPhone OS.
Please feel free to use our comment system to express your concern, anger, resentment... whatever. Try to be helpful if you've come across a solution and be nice if you're not having these problems. Until Apple issues a fix or acknowledges the problem at all, just hope that you're still in-warranty.
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Source: http://apple.com/support
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In the last week, we have had a constant barrage of iPhone issues break through the lines... so much so that we feel it is our duty to...
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My 3Gs (32gb) on 3.1.2 STARTED having this problem about a week AFTER the 3.1.2 update!!
Started today and 'shutdown' twice already while being locked
I too had issues, but managed to resolve them, check it out...
http://duckie96.wordpress.com/2009/10/12/iphone-battery-issues-resolved/
iphone OS 3.1.2 update is out with bug fixes for the black screen / manual restart issue, cellular network connectivity issues
Downloading it now...
hopefully this fixes the crappy 3.1 update that just broke stuff.
After doing the recent update my iphone and my itunes suddenly will not save recent album artwork where I utilize my own photos for artwork. I've tried everything it seems and no luck. It will drop the photo into the artwork slot but as soon as you navigate away it will again say no artwork available. I've tried doing it for an entire playlist and personal artwork is there for all previous songs but not for the most recently added ones. Any ideas?
October 04 2009 at 1:07 AM Report abuse Permalink rate up rate down ReplyI've been getting lock ups and shutdowns since the upgrade. I have to do a reset several times a day. Miss important phone calls as well! x-(
I am not having any total random shutdowns but mine 3G randomly stops receiving or sending texts and emails until I do a hard reset. It never happened at all until 3.1. now I have to do it at least 1 or 2 times a day.
October 01 2009 at 10:13 PM Report abuse Permalink rate up rate down ReplyWent to an Apple store yesterday; the "technician" said he had never heard of any problems and his only solution was that I do a restore.
October 01 2009 at 6:28 PM Report abuse Permalink rate up rate down ReplyI'm so glad to find this. In the middle of some hectic back and forth my iPhone just shuts OFF! I'm pushing buttons screaming and knowing that the people on the other end(s) of this conversation are probably wondering WTF.
This is NOT just an issue that should be passed off. Anyone at Apple reading this should get their asses in gear and get something done to FIX this.
Not only am I losing patience, I'm losing time and cred.
I'm posting this on my website so people will know about this and start sending the pressure to Apple.
I went to make an appointment, it's Tuesday. I can't see anyone at an Apple store until Friday after 5:00 p.m. Hmm...does THAT say anything? I sorta feel sorry for the young kids there dealing with the angry iPhoner's.
My iPhone 3G (v3.1) goes into a coma when I mute the Phone in the dark!
When I flick the Mute switch in the dark (or with the phone laying face down), it will fail to vibrate as it should and when I try to subsequently unlock it, the home button or sleep button will do nothing. The phone is effectively in a coma and will not answer calls either. To use the phone again, I have to force reboot it with the Home and Standby key held down for 20 seconds.
If I disable Auto-Brightness the Mute switch doesnât have that effect but the phone still wonât wake up in a dark room.
I had this issue three nights in a row where I would go to bed and try to turn on my iPhone 3G. After working fine all day in the light it would become comatose at night because I had muted the thing in the dark (for the benefit of my wifeâs sleep)
I found that if I left it alone until the morning it would work okay again and I could unlock it - but Iâm not sure how long it took to recover. Simply exposing it to light had no immediate effect. The next night I went to bed with the auto-brightness turned off but still it wouldnât wake up to play Lexulous. So I left the room and held the iPhone up to a 100w light bulb - after a few seconds the phone came on!
Anyone else had this weirdness?
I also received call yesterday with the phone in my pocket, when I took it out to answer, the slider wouldnât work and I thought I was going to miss the call but it seems like eventually it got enough light exposure and woke up just in time. Itâs starting to interfere with business now so this weekend I intend to wipe the thing (again) and restore a fresh copy of 3.1 firmware.
UPDATE: Well I tried to downgrade to v3.0 but iTunes wasnât having any of it. I downloaded the 3.0 firmware and alt-clicked the Restore button. This allows you to choose the firmware file to restore but iTunes will not validate it when itâs done. Maybe it did enough to overwrite my issue though because I then restored to v3.1 and now everything is working fine again. Another thing I did that was suggested elsewhere for this kind of problem - after updating to 3.1 take out the SIM card and play with the settings etc in that state for a bit. Not sure if that helped as well but I am very glad to have my life back in order. Also found out that Google Push email has arrived so set that up too.
UPDATE 2: After Lexulous has crashed a few times I am starting to see the old problem again - will ditch Lexulous and see how it goes. Maybe too many App crashes are killing the system.
my iPhone is paper weight and i have to pay 199 to fix it. It is ironic since Apple is always trashing Vista and 3.1 is worst. The phone does not even power up. Wonder why Apple has not responded on all these inquiries. I dont want to pay more money for something I did not do.
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