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Apple announces iPad battery replacement service

Apple's new iPad battery replacement service is actually an iPad replacement service. Apple announced this week that if an IPad requires service due to a dead or dying battery, it will replace that iPad entirely with free shipping. The service itself costs US$99.

Note that the battery must have died on its own accord; if you dropped it, spilled Mountain Dew inside or otherwise damaged the iPad in a way that diminished the battery's functioning, it's not covered. Also, the iPad you receive will not contain any of your data, so make a full backup before you send the defective unit off to Apple (and do a factory restore to remove all of your data if you're the paranoid type).

You can get the process started at an Apple Retail Store or Apple Authorized Service Provider. Apple says to expect the whole exchange to take about 1 week.

[Via MacUser]

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Hardware Apple iPad

Apple's new iPad battery replacement service is actually an iPad replacement service. Apple announced this week that if an IPad requires...
 

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Todd

Joanna you make it so easy to be right:

1. Apple was the one that broke the music labels into offering DRM-free music.

2. I plug a pair of Bose headphones into my iphone every day, no adapter.

3. No user-replaceable battery is different from no replaceable battery. When was the last time you replaced the gastank on your car or the motor from your fridge, or do you support those sinister trades being in control? That said, I think the ipad battery strategy is abhorrently wasteful.

4. Ever hear of a web app? No approvals from Apple needed, and since Safari supports HTML5 you get all kinds of extras: on-device databases, geo-location, etc. All without approval, and without the extra burden of having to demonize Apple execs with pokemon style names.

5. Explain how Flash apps designed for use with a keyboard and mouse adapt magically to a touch interface without changes? They don't, period.

Your constant trolling here is bad enough, but you can't even muster a reasonable or factual argument on any point I've ever seen you post on. Go yell at some clouds.

March 16 2010 at 6:27 PM Report abuse rate up rate down Reply
Odineye

The refurb policy allows them to Get you back into your device with an extremely rapid turnaround.

When you've sent in a iPod for repairs and gotten another device the day later to get you back up and running you can get to appreciate this policy. Having my specific "babied" (but yet, somehow damaged - huh) unit back is far less important to me - and I'd wager the majority of people who use these devices for *work* - than is being back in the game quickly.

March 15 2010 at 10:18 PM Report abuse rate up rate down Reply
Farris

Don't forget the newest shuffle, which can only be used with Apple's headphones (that apparently have a tendency to crap out when they get sweaty).

March 15 2010 at 8:32 PM Report abuse rate up rate down Reply
connor

I agree. But to be completely fair, iTunes music is now DRM free (mostly). Also, an adapter hasn't been needed since the first gen iPhone.

March 15 2010 at 6:35 PM Report abuse rate up rate down Reply
P-Rip

I think the biggest part of the story has been missed. When your unit is returned, it most likely will NOT be your unit, but rather a re-furbished one. It might be your case, but the guts will probably be different.
http://www.pcmag.com/article2/0,2817,2361358,00.asp

March 15 2010 at 5:32 PM Report abuse rate up rate down Reply
3 replies to P-Rip's comment
Jon

All right, got it. There is really no need for insults. iGlad, you are not as nearly as smart or funny as you think you are.

March 15 2010 at 4:58 PM Report abuse rate up rate down Reply
glad

You'll be dead as it will have exploded in your face

March 15 2010 at 4:53 PM Report abuse rate up rate down Reply
Jon

If my battery dies, how can I back up my data before sending it in?

March 15 2010 at 4:23 PM Report abuse rate up rate down Reply
7 replies to Jon's comment
Adam

Hmm, check your sources:

Apple's web site states "The service costs $99, plus $6.95 shipping. The total cost is $105.95 per unit." Not free shipping, as you indicated.

Also, I'd really like to know whether AppleCare covers this or not, assuming the battery reaches end-of-life within the AppleCare term.

March 15 2010 at 4:20 PM Report abuse rate up rate down Reply
Charli

Also, it should be noted that this is NOT talking about dud batteries. Only end of life. which means that at that point, you've had it a good year if not more.
If you get a lemon battery, they will swap it for free. But again, no data recovery

So make sure you are backing it up like every day.

March 15 2010 at 4:16 PM Report abuse rate up rate down Reply
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