Skip to Content

Apple tweaking iPhone to work better on AT&T's network

Powerpage.org cites a Wall Street Journal article reporting that Apple has worked with AT&T to "rejigger" how the iPhone works with AT&T's towers, resulting in a reduced load for some tasks. It was not clear what changes were made, but apparently a "crash course in wireless technology" allowed them to figure out how the iPhone can get along better with AT&T.

Such news indicates the lengths that Apple is willing to go to in order to be a good partner with AT&T. While few people are singing AT&T's praises, apparently there is an effort within the company to improve the network in large cities to reduce the number of dropped calls. According to Powerpage, "A random performance test released in February found that AT&T's 3G network speeds had improved by 84%."

The problem is that AT&T's 3G speed has never been the main issue. AT&T is, and has been, very happy to compare themselves to Verizon when it comes to 3G speed. When it comes to reliability (i.e. how well you can actually use that speed) and availability, however, AT&T's 3G has consistently come up short.

Not to mention that whole tethering issue that AT&T hasn't mentioned in several months, despite having originally promised it would be available by the end of 2009.
If Apple is working on a CDMA/Verizon-compatible iPhone, AT&T's efforts are probably going to be too little, too late. After almost three years of consistently disappointing iPhone users with poor 3G availability, dropped calls, late availability of MMS, and even later availability of tethering (assuming it is ever available), iPhone owners have little reason to stay with the company.

Categories

iPhone

Powerpage.org cites a Wall Street Journal article reporting that Apple has worked with AT&T to "rejigger" how the iPhone works with...
 

Add a Comment

*0 / 3000 Character Maximum

29 Comments

Filter by:
Chris

No matter where the problem lies (Apple, AT&T, or both), I would be
thrilled to just make a phone call without dropping it. That, and not being able to make calls, send texts, and access data services even with 5 bars and 3G showing on the display is quite aggravating.

April 02 2010 at 2:27 AM Report abuse rate up rate down Reply
Kenny

I live in the MD/VA area and everyone I know who has an I Iphone is happy with the service we get. I commute from Baltimore to Northern Va every day using 95 and 495 and I don't have any issues with my coverage. I had Verizon and it didn't impress me enough to keep me.

April 01 2010 at 7:23 PM Report abuse rate up rate down Reply
astrokuang

"iPhone owners have little reason to stay with the company."
Wait a minute... does that mean it will be possible to port current iPhones (at least my 3GS) to Verizon even though my iPhone isn't CDMA compatible?

March 31 2010 at 9:48 PM Report abuse rate up rate down Reply
1 reply to astrokuang's comment
Munford

That means if Apple fanboys are willing to dish 2-300 bucks out again to get iPhone 4G in order to make the switch. Not to mention they are still stuck with 1 year+ contract left with ATT if they got 3GS in the last year.

Anyway, enough of the ATT bashing and day dreaming of a Verizon iphone. Who cares. If it becomes true, good for consumers as there is more choice. If it doesn't appear, so be it.

April 01 2010 at 12:56 PM Report abuse rate up rate down Reply
Justin

I think that this problem is a bit overblown b/c those who suffer from bad coverage will complain while those who experience everything working properly usually keep quiet.

I for one, live in Wichita, KS & get wonderful coverage w/ AT&T on my iPhone. The rest of the state is another story entirely.

March 31 2010 at 8:56 PM Report abuse rate up rate down Reply
1 reply to Justin's comment
D. Verde

I guess the complainers have reached critical mass… why else would AT&T bother to do anything about the situation, and, moreover, make news of it?

I get the "No Service" message while standing in my drive, and I live downtown in a metro of 750,000. There are three towers that overlap my neighborhood, so I don't get what the deal is. Phone works awesome out in the suburbs… but not for us creative types gentrifying the ghetto.

Some complain about reliability, my issue is *coverage*.

March 31 2010 at 9:56 PM Report abuse rate up rate down Reply
Dave Robeson

I USED to have good 3G speeds in downtown Sacramento (at work, where I don't have Wi-Fi). About 3 weeks ago, the network got consistently terrible. I'm regularly seeing 11-13k download speeds (but 135 today on EDGE), but hey -- 5 bars! So it MUST be good. And I've had that "got a voicemail even though the phone never rang" issue for a couple of years now.

Regretting my decision to pre-order the 3G iPad, since it won't help me at work until AT&T really does improve their network (which I'm wagering won't start until the day after their exclusivity ends). I'd cancel and try to get a Wi-Fi iPad on the 12th if it weren't for the GPS issue.

Finally ready (for the first time) for a new carrier. If the iPad works out for me, I might even drop the iPhone in 2011 when my contract's up. iPad for data, for MAKING FREAKING PHONE CALLS.

March 31 2010 at 8:55 PM Report abuse rate up rate down Reply
1 reply to Dave Robeson's comment
Dave Robeson

Okay, comment system doesn't like angle brackets (duh). Last sentence should have read, "iPad for data, [some other phone/carrier] for MAKING FREAKING PHONE CALLS."

March 31 2010 at 8:57 PM Report abuse rate up rate down Reply
PonTelon

I have plenty reasons: Great coverage in my areas. Great customer service. Fast speed.

On Verizon I had terrible coverage, slow speed and really bad customer service.


...I'll stay on the Network that treats me well, thanks.

March 31 2010 at 8:38 PM Report abuse rate up rate down Reply
Anthony

Also forgot to mention, @blachole: This isn't the first time this year, or even last year, AT&T has said it is working on improving its network. iPhone data usage improvement =/= network improvement.

Personally, I think it might be a good idea for Apple to set up a sort of proxy for web browsing as RIM is going to be doing with their new browser and Opera is doing with Opera Turbo. Load the pages on an Apple server, then transfer that page to the user's iPhone. It's shown significant speed and network load improvements elsewhere, and there is no reason Apple can't do it with that gigantic pile of cash they have stored up.

March 31 2010 at 8:11 PM Report abuse rate up rate down Reply
johnmc

Oh I dunno, the ability to use the phone in a country other than the US is pretty big for me.

March 31 2010 at 8:11 PM Report abuse rate up rate down Reply
JaredM

Here in Austin... AT&T reliability is atrocious ... I'm talking easily 2 or 3 dropped calls PER DAY!!! Every day!

Can't wait to get back to Sprint.

The HTC EVO 4g will be my next phone(s). I just can't take the dropped calls anymore.

March 31 2010 at 8:10 PM Report abuse rate up rate down Reply
Kai Cherry

Sigh.

The problem is not ATT. This has been demonstrated (repeatedly) by independent, non-Apple-leaning 3rd party sources. The problem is with the iPhoneOS itself, and the tricks CoreTelephony does to keep the battery life sane.

This is easily demonstrated by simply getting a pre-iPhone 3G handset and using it; the call performance is unquestionably better.

Of course, the battery life on these units with 3G on is horrid :)

In basic terms, the Apple trick comprises turning the radio on and off frequently. The side effect is that it, for want of a better phrase, `spams` the cell towers. Extrapolate this effect across the iPhoneosphere and you get a leeetle problem :)

Hence this story :D

-K

March 31 2010 at 8:06 PM Report abuse rate up rate down Reply
Buy an ad here

Hot Apps on TUAW

Tweets

© 2012 AOL Inc. All Rights Reserved.