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Rogers customers get to keep free tethering and get offered a paid nav app

Our Canadian friends have a couple of new products to look at if they have an iPhone. The first is Rogers Navigator, powered by TeleNav. For $4.99 a month Rogers' iPhone customers get a full featured turn-by-turn solution with spoken instructions.

The app includes real time traffic alerts and rerouting, online pre-planning with the ability to send destinations from the web to your iPhone, iPod integration and an extensive POI database.

The app is similar to the AT&T Navigator app, and has the same feature set.

An even bigger deal is that Rogers has continued its introductory free tethering plan. Rogers customers who subscribe to a data plan of 1 GB or more a month get tethering included at no extra charge. It was expected that Rogers would start charging for tethering, but the company has decided to continue to offer it for free. Are you listening AT&T? Didn't they say many months ago that tethering was coming soon? You can bet it won't be free.

[Thanks to many of our Canadian readers for the tethering info]

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iPhone

Our Canadian friends have a couple of new products to look at if they have an iPhone. The first is Rogers Navigator, powered by TeleNav....
 

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Paul Kierstead

Weird. Tells me my account is "not eligible for this service". My rogers account has *never* been right. My favorite was when "executive services" called me about my $1500+ data bill .. to their great credit, they were calling me to check to see if it was right, since they noted that my data plan had been removed and it seemed odd. They did clear it up. But then I lost voice mail ... oh, I could go on. Anwyay, I guess it is *another* call.

April 07 2010 at 11:56 AM Report abuse rate up rate down Reply
Newtxmgf

Someone clear up my confusion. How are they doing turn by turn nav without GPS?

April 07 2010 at 10:44 AM Report abuse rate up rate down Reply
naturlichfrisch

I gave up on AT&T tethering a long time ago. That's why I jailbreak and enable it anyways. Screw AT&T and their empty promises.

April 07 2010 at 10:20 AM Report abuse rate up rate down Reply
bayxsonic

I have a 5€/month plan which gives me 3GB of data (I use less than 500MB) with Three, in Italy. It's the best plan I've ever found, it's on a prepaid (so no other monthly expenses) and I get tethering for free (to my surprise).

April 07 2010 at 7:10 AM Report abuse rate up rate down Reply
Nick

I'm sure Seth the Blogger Guy has a perfectly reasonable explanation.

April 07 2010 at 6:55 AM Report abuse rate up rate down Reply
Lorin.Necula

I pay $100/ month on Rogers which gets me everything I need including up to 6GB of data. It's steep but it's an expense I am willing to make. The tethering is an added feature that will probably make me get the WiFi ipad instead of the 3G as 6 GB is alot and usually I only use about 1GB anyway as I have wifi almost everywhere I go (work and home) and the rest is 3G.
Cheaper would be better of course and hopefully Bell and Telus can put the pressure on...

April 06 2010 at 11:52 PM Report abuse rate up rate down Reply
Christopher

I've actually had the opposite experience everyone else seems to be having on here - I'm with fido in Canada, which is owned by Rogers. I pay about $55/month, get 6GB of data (now with tethering, I guess), unlimited texting, unlimited evenings and weekends, and 100 anytime minutes.

Guess I got my plan at a good time or something! I don't have anything fancy like caller ID or visual voicemail, but hell, who cares with all that bannnnndwidth

April 06 2010 at 10:46 PM Report abuse rate up rate down Reply
starq

Class action? I'm in.

April 06 2010 at 9:51 PM Report abuse rate up rate down Reply
mamartin

It is my belief that I pay for a set amount of data. Just like on the internet, how I choose to use that data is my choice and my choice alone.

Last month, when I was notified by Rogers that Tethering would no longer be included in my data plan, I read the fine print on my bill.

Turns out that if Rogers changes the terms of your contract, you can opt to keep the current terms, but you have to notify them. I did so, but was told to go away. I contacted the CCTS, and when Rogers received an email from them, they suddenly agreed to let me keep the current tethering, going so far as to put it in writing for me.

Now everyone is getting free tethering. Awesome!

I wish Rogers would learn from its repeated mistakes in taking in customers for granted.

April 06 2010 at 9:36 PM Report abuse rate up rate down Reply
2 replies to mamartin's comment
Andrew

I couldn't agree more!

"It is my belief that I pay for a set amount of data. Just like on the internet, how I choose to use that data is my choice and my choice alone."

April 06 2010 at 10:02 PM Report abuse rate up rate down Reply
Randy

It's a little more basic than that. I pay at&t $30USD every month for data access using their service. Regardless of whether or not they choose to cap it at say, 5GB per billing cycle; what does it matter if the data I consume is through my iPhone, or my laptop tethered through my iPhone? Data is data right?

Think of it another way, at&t wants me to pay an additional monthly fee to make use the service I'm already paying for?

Pure effin' greed.

April 07 2010 at 11:04 AM Report abuse rate up rate down Reply
Dead Robot

What's not mentioned in the article is how much 1G+ plans are with Rogers: One testicle and one newborn baby. In that order.

Curious to see if the iPad will be tethered and if Rogers will allow it, when it comes.

April 06 2010 at 9:33 PM Report abuse rate up rate down Reply
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