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US Apple Store now showing July 2 ship date for new iPhone 4 preorders

by Michael Rose Jun 15th 2010 at 11:30PM

We admit it: due to an editing mixup, our earlier post wasn't all the way accurate at first. While AT&T's preorder allocation for launch day (June 24) was all done, Apple was still cruising along. iPhone 4 for all! For... about four hours.

As of a few minutes ago, with some intermittent switching back to the original date and variation among different areas of the country, the US Apple Store website is now showing a pretty consistent July 2nd delivery shipping date for new preorders. If you refresh your browser (remember, hold down the shift key to recache the page!) you may see the date switch back and forth again... but any way you slice it, we're close to the bottom of the box.

Despite some near-catastrophic systems issues during the day for Apple and AT&T, and some breathtaking account security problems on AT&T's upgrade pages (users seeing the wrong account when they log in to your site is never good), it seems like the infrastructure held together enough to work through a huge surge of business today.

We won't know for sure how many iPhones were preordered today until & unless Apple and AT&T choose to share, but it's easy to say 'millions' with a straight face.

Speaking of poor estimation skills... remember when I said that the iPhone 4 was unlikely to see delivery dates bumped on the first day of preorders? Uh, yeah, sorry about that. If Joe Wilcox can admit (in grudging, snarky fashion) that he was wrong, so can I.

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We admit it: due to an editing mixup, our earlier post wasn't all the way accurate at first. While AT&T's preorder allocation for...
 

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mobiledaveb

Get a life, people! All this whining about not getting a precious phone and acting as if your life end if you don't have an iPhone 4 on June 24th.

Wow!

June 16 2010 at 9:23 PM Report abuse rate up rate down Reply
Justin Walther

Does anyone know the in-store first come, first served policy for getting 2 phones? I tried for 6 hours yesterday to order replacement iphones for me and my wife but could never get the order through. I know with the original iPhone, there was a 2 phone limit. Any word on that policy this time around?

June 16 2010 at 3:46 PM Report abuse rate up rate down Reply
Brett

Shipping July 14th now.

And the Apple site won't even let me order online, tells me I have to into the store.

June 16 2010 at 2:28 PM Report abuse rate up rate down Reply
modok

went to an AT&T store. waited on line for too long. placed and order and then they tell me that it might come between the 24th and July 2...what? they have to anticipate this demand. i'm in NYC. they should know better by now...here's to another 2 years.

June 16 2010 at 10:12 AM Report abuse rate up rate down Reply
Exechobo

Apple is still not answering the "customer service" line. I can't order online for some reason, it wants me to go into an Apple store. I suspect I have one reserved for pickup, but my Apple ID is for the .mac account I USED to have, so I won't get a notice emailed. I live two and half hours away from an Apple store, and want the damn thing shipped to me, not caring if it comes on July 5 or whatever. That and having ATT as a partner is Apple's mess.

ATT is blameless in all this- they are, really, just ATT. What can they do?

June 16 2010 at 10:10 AM Report abuse rate up rate down Reply
1 reply to Exechobo's comment
MRCUR

I think you're a little confused... AT&T is plenty to blame for not being ready. Even if you're ordering through Apple, they have to connect with AT&T's systems for eligibility checks and such. When that stopped worked, Apple's ordering did too.

June 16 2010 at 12:13 PM Report abuse rate up rate down Reply
rekkart

Let's have a Poll on the site. I want to know:

Did you successfully order your iPhone online yesterday from AT&T?

Did you successfully order your iPhone online yesterday from Apple?

...from Best Buy, from Radio Shack.

And how many hours did it take you to do it. I'd like some numerical data on this please!

June 16 2010 at 10:04 AM Report abuse rate up rate down Reply
1 reply to rekkart's comment
MRCUR

I did not successfully pre-order an iPhone 4 at any point yesterday, despite the fact I attempted to do so some 50 times.

June 16 2010 at 12:02 PM Report abuse rate up rate down Reply
Terry

I tried starting at 7:30 am to 5:00 pm yesterday to no avail. I finally get thru to be able to reserve one....and it says I already have a reservation. I check my email, and low and behold it says that I can pick up my phone on the 24th at 7:00 am. Im a little worried about it, as the price its giving me is the full price and not the 299 subsidized price that I was entering in for. Either way, the whole thing was a fuster cluck.

June 16 2010 at 9:34 AM Report abuse rate up rate down Reply
Joe

...couldn't get through so...going to the Sprint store today, they have Evos in stock near me

June 16 2010 at 9:32 AM Report abuse rate up rate down Reply
Frost

Tried since early yesterday morning all day, using both the Apple Store app and the Apple website. After probably 75+ attempts throughout the day, I took a break. Eventually I was able to place an order on the website where it repeatedly noted the delivery date as on the 24th. I got the e-mail confirmation hours later and all of a sudden it was the July 2nd date. I canceled.

June 16 2010 at 9:29 AM Report abuse rate up rate down Reply
tom

I was able to successfully order mine at 7:15 am yesterday through AT&T's site. Being first time buyer is the likely reason it went so well. The Apple Store was another story.

June 16 2010 at 8:38 AM Report abuse rate up rate down Reply
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