Crisis expert says Apple gets a C on iPhone 4 PR

It may very well be a problem with all phones. But I have never had a problem with a phone just by holding it in a normal fashion. I had a 2g iphone and I never had reception issues. I've had countless nokias, ericsons, and sony walkman phones with no issues at all. The only time I would loose reception would be if I was in a bad area or in a building with a metal roof. Don't get me wrong I love my iphone 4 but they need to be a little more creative with their excuses.

Who cares I have an iPhone 4 it works better than another phone I've had. Plus if u look at YouTube the htc, nokia, blackberry, and many others have the same problem, and they don't get free cases so stop the grades n the crying just take ur iPhone back. Is funny how the people that cry the most don't even own an iPhone 4.

Really? A Crisis expert? That is like having a expert on motocycles look at a Bugatti Veyron and asked to service its engine. It doesn't make a lick of sense, this wasn't a "crisis" issue. And its not a war or anything, this was a corporate issue, only mainly created by the media blowing up a minor thing way out of peroration.

In this case, the dead horse has already rotted down to bones and the mob beating it doesn't get the hint. I'm getting sick of this whole thing, it was already too far after the 10th post about it.

So much for TUAW being TUAW again. Enough. Stop beating the dead horse for Godsakes.

don't waste a minute of your life reading anything from Bloomberg or Fortune or any other moronic publications. I trust the antenna engineers-they say all phones lose bars, so that's the end of it.

Lizard face from RIM is blowing smoke and making a fool of himself.

How many companies send out their actual CEOs out front and center to handle this stuff?

Jobs even said himself; they could have hid behind a wall of PR people, but they didn't. With Jobs at the helm, apple doesn't mince words- Apple was put into a crap situation of having to defend their work as is... they also had to clear up a bunch of rumors and basically tell the press to settle the shuck down at a press conference.

It may have been underwhelming, but the end result is that Apple held their position. They declared that they continue to stand proudly by their work and are going the extra mile just to make sure there's a solution for every single user. In the end, it'll prove to be the right move.

And as far as being earlier... perhaps. The internet moves things along far faster then business can, so maybe an earlier statement like "We're taking complaints very seriously and investigating the issue, but we stand firmly by the design of the iPhone antenna. We'll release our findings asap." Would've just cooled everybody's jets before it got out of hand.

Screw the "crisis experts". This was never a crisis in the first place. The other phone makers are the ones who are lying about their reception. There are countless blogs, and Youtube videos that totally debunk their claims to not have reception issues. They're just pissed that their boring products don't generate the same hype that the iPhone does.

I give him an A for hindsight and TUAW a d for (more) linkbait.

Crisis Expert Gets a D on Weighing In on Something That Isn't a Crisis.