Apple posts video showing antenna issue on Nokia N97 mini
Apple hasn't traditionally been a company that calls out its competition by name, but that's not the case with this Antennagate campaign -- it's posted a video and added information to its page calling out the Nokia N97 mini for suffering from the same issues the iPhone 4 is getting complaints about. In the video above, you can clearly see that yes, holding the Nokia phone by its antenna will cause the signal bars to drop.
Honestly, though, I'm not really sure what Apple is trying to say with this page and these phone comparisons. Yes, Apple, you win -- your phone is just as bad as everyone else's? Don't get me wrong -- I haven't picked up an iPhone 4 yet, but only because I haven't been able to find one. The reception issues don't really bother me. Still, I think it's the wrong tack for Apple to take just putting their phone alongside everyone else's and saying this is an industry-wide issue. I bought my original iPhone (and will buy the iPhone 4) because it's better than everyone else's, and it's weird to see Apple apparently trying to convince me otherwise.
[via Engadget]
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Source: http://www.apple.com/antenna/
Apple hasn't traditionally been a company that calls out its competition by name, but that's not the case with this Antennagate campaign...
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wonderful
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"I think it's the wrong tack for Apple to take just putting their phone alongside everyone else's and saying this is an industry-wide issue. I bought my original iPhone (and will buy the iPhone 4) because it's better than everyone else's, and it's weird to see Apple apparently trying to convince me otherwise."
You miss the point that other manufacter told it was an Apple fault lol. These videos are really usefull to let users know it is quite normal. I've done this demostration live at 4 people until today, all they even old plastic phones dropped many bars gripping it a certain way. They changed their mind on iPhone4. People are stupid.
The other phones may have had signal attenuation but none appear to have been so problematic as to cause such an outcry. Apple's products aren't perfect but Steve Jobs makes such a show out of them being so very magical.
Now i don't expect them to be perfect. Ive never come across tech that is. But Apple built this house of cards and expect to remain untarnished. These problems have blown up in this manner purely because it's Apple and because of the media frenzy they built up around themselves. Only this time the meeds frenzy isn't beneficial.
There are 3,000,000+ iPhone 4's out in the wild, which is way more active handsets than any other single phone with a possible exception of some Droid handsets. So more people = seemingly more outcry. 1% of 3 million is 10x more than 1% of 300,000. Plus it is Apple and everyone wants an iPhone so when the iPhone has an issue it means mega-pageviews for blog sites, meaning everyone wanted their share. Apple gets way more media coverage for all of their products, good or bad.
Second, Apple's real failing was making the "death spot" so obvious. Even SJ pointed it out during the announcement. I'd say if they had painted the plastic to match the steel color people would not have even noticed. Sure, a few people might have noticed signal problems but they would have chocked it up to AT&T's poor service.
Third, a majority of complainers in the comments of iPhone 4 articles do not even use an iPhone. I have one without a case and have yet to drop a call, and have faster data rates than my 3GS even while holding it.
If the Antennagate issue got out of hand and distorted it was because of multiple media outlets including TUAW for somehow confusing actual journalism with sensationalism....
July 22 2010 at 12:29 AM Report abuse Permalink rate up rate down ReplyIn my opinion this is another example that proves Apple is not a classy company.
Putting up videos of other phones with this problem comes across as saying, "If we're going down, we're taking everyone else with us!"
I feel Apple should have owned their problem without calling others out. Sure they could have mentioned that others in the industry are dealing with the same issues, but it's up to them to be transparent about it.
In the end, I don't really care if the iPhone 4 has similar problems to other phones. I'm not an idiot, I am well aware that every piece of technology has it's own set of problems, what I was looking for was for Apple to acknowledge the problem, and offer a solution.
Free cases....fine, not the best solution, but a solution none the less. I would have accepted that without dragging everyone else through the mud.
Apple would be ignoring their duty to shareholders if they simply stood by while the CEO's of their competition (who clearly should know all smart phones have attenuation issues) deny that "their" phones have such issues.
Couldn't agree more. The phone sells itself; reception issues, or no reception issues. Don't use comparison tactics like that. It will come back to bite you on the ass.
July 21 2010 at 6:06 PM Report abuse Permalink rate up rate down ReplyIt's a no win situation. If Apple says "nothing" then people will say they are out of touch with their customers & non-responsive.
Now they have responded. They have said it was a limitation that nearly all cell phones encounter and the only reason Apple is being pointed out for the prob is due to their high profile nature. Who the heck else gets prime time news coverage of a new gadget besides Apple... seriously? When was the last time you saw a Nokia phone on the news or a Android phone making CNN headlines.
While it's beneath Apple to show videos of competitors's phone also having the same issue, I think it's fair. There is no reason Apple should bear the burden for what is an industry wide problem.
'Course like many here, I can not replicate the problem on my iphone 4.
There are really two issues, and Apple has done a masterful job confusing the two of them, and deflecting everyone away from the real problem.
All cell phone antenna's can suffer from attenuation when held, when the hand is between the cell phone's antenna and the Cell Tower the phone is communicating with. This is what every video of other phones Apple has put up demonstrates to greater or lesser degrees, the iPhone 4 also exhibits this issue, as it is not immune to the laws of physics.
The OTHER issue with the iPhone 4, is that bridging the gap between the cellular and wifi/gps/bluetooth antenna with the hand/finger shorts the two antenna's, causing significant signal loss. You can do this on an iPhone 4 with a single finger touching the gap. NONE of the other smartphones demonstrate this, because none of them have external antenna's that can be physically shorted by the user. A single finger is not sufficient to cause attenuation be being between the phone and the broadcasting cell tower.
Apple never demonstrates this, and THIS is what the Rubber bumpers are for, to keep you from bridging the gap with your hand. The rubber bumpers do nothing to help the signal attenuation when your hand is between the cell phone's antenna and the Cell tower it's communicating with, because again, they are not immune to the laws of physics.
Apple took a problem all radio systems face, and made it WORSE with the gapped antennas that can be physically bridged, but they'll never admit to that, they'd rather wave a bunch of videos of other cell phones and shout "look over here, look over here!"
@TrojanLL, agreed entirely - much as I love Apple there are indeed two problems:
(1) attenuation, which Apple wants everyone to know happens with all hand held mobile phones, and
(2) bridging the gap, which only happens on the iPhone 4 because of the external antenna design.
This is indeed why it only takes a finger to drop the signal on an iPhone 4.
To fix the second problem doesn't take a whole case. Apple just needs to coat the last inch or so of one antenna, or the other, or both, in plastic.
I bet they are working on just such a solution even as I write this. We could even see it introduced in the September time frame. The main issue will be how to announce it as an upgrade without making the first iPhone 4 design look too flawed, and having to admit to a bigger mistake than, "'X' marks the spot!"
In the meanwhile, if bumpers are out of stock and you are experiencing this problem, then this third-party product will do just as well:
http://antenn-aid.com/
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