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Gartner report tells corporations to get moving on the iPad

In a private report to clients, the Gartner research firm is urging CEOs to clear any obstacles preventing IT departments from taking advantage of the iPad.

Stephen Prentice, a VP and Gartner fellow, said in the report: "It is not usually the role of the CEO to get directly involved in specific technology device decisions, but Apple's iPad is an exception. It is more than just the latest consumer gadget. CEOs and business leaders should initiate a dialog with their CIOs about if they have not already done so."

That's quite a turnaround for Apple in big business. Often IT departments shun Apple products. However, when the iPhone launched, CEOs around the world told their technical staffs that they wanted their corporate infrastructure to work with the iPhone. The same thing appears to be happening with the iPad.

Gartner is urging companies to work out a plan for widespread iPad support by mid-2011. Prentice added: "While there are no certainties, the iPad looks set to become a market-disrupting device, like the iPod before it. Even if you think it is just a passing fad, the cost of early action is low, while the price of delay may well be extremely high." Quite a vote of confidence, eh? Is the iPad sneaking into your company, or has it been invited? Share your thoughts and stories below.

[Via MacNN]



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In a private report to clients, the Gartner research firm is urging CEOs to clear any obstacles preventing IT departments from taking...
 

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Jim Polous

We are looking to begin deployment of iPads to select staff. We are looking to develop a usage policy for iPads regarding what we will allow staff to use them for beyond the work apps. For example, would we allow them to install their own paid apps on the device? What about excessive data use if using 3G.

Has anyone developed a policy around this?

December 15 2010 at 8:03 AM Report abuse rate up rate down Reply
miklm

I have yet to see an application where, personally or professionally, an iPad would help me in any way. The neatest app I've seen for the platform is the 37signals "Chalk" app, but I don't collaborate with anyone and have a whiteboard in my office for drawing (which I never do...)

Other than that, it is a media consumption device. I can see it being used for nurses to have medical records on hand, but would be too tedious for entering notes, and the platforms to support it are not in place in any enterprise.

The company I work for (Fortune 250) is not willing to give Apple any control of what we could or could not use. The only departments that have Macs are marketing/design/corp comm (PR).

It's a toy. One that even I, a sucker for any gadget, has failed to come up with even a passable excuse to buy. That says a lot.

Now that new MacBook Air 13" ... that's gonna be a different story.

November 05 2010 at 10:54 AM Report abuse rate up rate down Reply
2 replies to miklm's comment
Michael Rose

"Other than that, it is a media consumption device. I can see it being used for nurses to have medical records on hand, but would be too tedious for entering notes, and the platforms to support it are not in place in any enterprise. "

I don't think you've been reading the other comments, or our coverage of the iPad for that matter. The 'platforms to support it' are the same enterprise systems (Salesforce, SAP, Sharepoint, Exchange, etc.) that support PCs and browser clients.

"The company I work for (Fortune 250) is not willing to give Apple any control of what we could or could not use."

Why would you? The aforementioned enterprise development license lets your company's coders create any application they want for the iPad, and distribute it completely outside of the App Store.

November 05 2010 at 2:43 PM Report abuse rate up rate down Reply
miklm

Exchange: We have PCs, laptops, rugged laptops, Blackberries, Android rugged devices (i1) and even iPhone support. Who needs to read email on an iPad?

Sharepoint: We have it, and use it, but as far as I can tell, its for Project Managers to post documents that nobody looks at. Nobody is burning down doors yelling "I need Sharepoint on an iPad, NOW!"

Salesforce, SAP, etc.: We're an Oracle shop for enterprise apps, which means Java, and everything that's internal is C#.Net or older MS platforms. None of that works on the iPad.

The iPad is great for Aunt Suzy to read her romance novels and Gmail, and Gartner is on it because execs (like ours) pay them to tell them the obvious ("this is gonna be big!") and it looks gee-whiz bang-up fancy. For those of us who actually get work done in the trench, there's no use case. I'm sure the execs will have one to be able to view the latest Management Report PDF on though ... Oooooh special. Call me when it can do something a laptop can't.

And I know I'll be eviscerated for this. I don't have my shot glass for the Kool-Aid. I thought the iPad was stupid when it was released, and I still do, regardless of how many idiots shell out for one. The Snuggie has made billions, too...

November 05 2010 at 4:15 PM Report abuse rate up rate down Reply
alf

i work in IT for a major university and we're in the process of full-on adoption of both iphones/ipod touches and ipads to use out in the field for gps location, im/text, and access to our systems when we're working on issues around this massive campus.

November 04 2010 at 6:05 PM Report abuse rate up rate down Reply
Jamie

Our company has produced an app to manage board meetings, board papers and associated documents - I'm definitely biased here, but the response has been phenomenal.

Going into the tail end of a board meeting where we got multiple shouts of "I'm a luddite" and "it's a fad", and 10 minutes later they couldn't sing the praises highly enough!

I think that's the difference between using a computer and using one of these.. a) it's incredibly easy to understand and just 'get started' without any formal training required, and b) there's no barrier during meetings, nothing physical between you and who you're talking to.

With 150+ page board packs, having the ability to 'jump' to a given page or section is fantastic - I've seen the least technical director nearly put his finger through the glass trying to 'click' something, but even they could navigate a board pack with ease in under 10 minutes. The same couldn't be said if you handed them a laptop and they'd never used one before.

November 04 2010 at 5:35 PM Report abuse rate up rate down Reply
F500-Reality

This does not make any sense. I have worked in Fortune 500 companies for the last 15 years and fail to see the benefit of an iPad. Maybe "Cisco's" upcoming offering or some other offering that is OPEN. Many companies still use "Flash" based applications, so "FAIL".

November 04 2010 at 5:05 PM Report abuse rate up rate down Reply
3 replies to F500-Reality's comment
Elementle

Ok.

If you work for a company that is developing applications for the iPad, how do you install them? Through iTunes? Do your company's applications have to be "Apple Approved", in order to work on your iPad? Do you have to get them through the iTunes store? Just wondering. And while your company may be "exploring iPad development", how likely is it that they will in fact purchase iPads for company use (below the upper management/executive level)? If they plan on purchasing them for use below the management level, then that is exciting. If not, one has to wonder what the point is, unless they intend to develop for employee owned iPads. That's unlikely, as that involves giving up control of information access to employees. I don't know that will happen with any company in this economy.

November 04 2010 at 4:43 PM Report abuse rate up rate down Reply
Elementle

Gartner isn't interested in choice or competition. Blind emphasis on one platform makes it clear that "something" is inspiring blind fanboyism. Businesses don't need to over spend on content consumption devices that have no connectivity or expansion options. What are you going to use an iPad for that you can't use a netbook or laptop for and at lower purchase costs? What justifies the expense of purchase and use of a hobbled device that costs more than a full featured and fully capable mobile computer of some sort? What company that isn't in media, financial, banking, or stock brokering, do you know of that NEEDs an iPad, in particular, and not a tablet, in general?

November 04 2010 at 4:38 PM Report abuse rate up rate down Reply
3 replies to Elementle's comment
Chris Giddings

I contract for an Insurance company and while I bring my personal iPad to work every day, the company has been exploring iPad related development for internal and external use since June at least. It's fairly exciting!

November 04 2010 at 4:35 PM Report abuse rate up rate down Reply
1 reply to Chris Giddings's comment
Chris Giddings

I really don't know too much about their plans. As a former Apple employee they asked if I would be willing to answer any of their questions regarding the platform and how to handle things and I said yes, but haven't heard from them since.

However, for development for the iPad, the enterprise infrastructure is the same as that for the iPhone. You get an Enterprise license from Apple to run the push system to deploy your app to lots of devices at once. Other than that, development is the same as non corporate development.

November 04 2010 at 5:16 PM Report abuse rate up rate down Reply
Elementle

Yea. Dual cameras. That's nice for video chatting with your bird during lunch brake, or even the occasion for video conferencing, but you can already do that on a netbook at a lower price, with an actual keyboard to type on. That doesn't address security concerns and the relative ease in hacking an iPad or an iPhone. My 17 year old hacked his iPod the day he got it and has it running Flash despite Jobs blockage of it on iPhones. iToys are little more than expensive consumer toys for content consumption. For consumers, that makes sense. For price conscious businesses, it makes no sense to pay $500 or $600 for a hobbled consumption device that has no connectivity options or expansion capabilities when even lower priced netbooks have those capabilities. I can't argue the consumer use of Apple toys but Gartner is flat wrong that businesses should be stampeding to support insecure consumption toys from Apple.

November 04 2010 at 4:32 PM Report abuse rate up rate down Reply
2 replies to Elementle's comment
TheCastro

So your kid was able to hack a secured iPod with secure information like 1password on it? I'd like to know how.

November 04 2010 at 7:53 PM Report abuse rate up rate down Reply
Michael Rose

Elementle:

"My 17 year old hacked his iPod the day he got it and has it running Flash"

Really? Because that would be newsworthy. Still has nothing to do with the iPad in business though.

"no connectivity options"

You consider WiFi and Bluetooth useless? Or USB via the camera kit?

"when even lower priced netbooks have those capabilities."

Good thing the iPad isn't a netbook then.

An administrative note: You are free to disagree with Gartner, Mel, or any of the commenters. Posting what is substantively the same ill-informed rant 4x over, however, is likely to get you banned from further commenting. Please be constructive.

November 04 2010 at 11:15 PM Report abuse rate up rate down Reply
Stanley

Urging the adoption of post-PC technology certainly makes sense, but it seems odd for Gartner to emphasize just one platform. Emerging platforms from strong competitors will inevitably become just as viable.

November 04 2010 at 4:32 PM Report abuse rate up rate down Reply
1 reply to Stanley's comment
Rego

Just as viable?

Not necessarily!

November 04 2010 at 5:58 PM Report abuse rate up rate down Reply
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