AT&T rated worst cell phone provider by Consumer Reports

As an AT$T customer and a previous iPhone user, I think people need to take a closer look at the phones rather than the carrier. I switched from the iphone because everyone has one now. In picking up the Samsung Captivate and staying on ATTs network, I can confirm that the only drop calls I now have are when I am speaking with people on iphones. In areas where I would drop a call with my iphone all the time, my Captivate has a signal.

Makes you wonder if its really the network or the phone. My opinion its the phone..
http://www.financemetrics.com/top-5-wireless-mobile-service-providers/

I have an iPhone 4 and AT&T. Yeah. AT&T really really sucks.

Someone needs to just put them out of their misery and coerce Apple to work with someone who DESERVES to have the iPhone 4...

LIKE VERIZON.

Never had a problem with AT&T. I think most of the AT&T hate is just people "jumping on the bandwagon". It's "cool" to hate AT&T.

AT&T in Seattle is great. I've never had an issue living downtown for the last 2+ years. Unless, of course, I'm at a Seahawks game and then although my phone has full bars and 3g the connection is slooowwwww.

I'm in the Orlando area and have never had a problem with AT&T. Actually, the service is pretty good. I know friends of mine who have had to give up their iPhones due to the service issues in New York City, however...

"doesn't that also say something about the phone?"

Yeah, it says that the phone is incredibly popular and is typically owned by people who expect a good experience.

Now, if you saw similar trends around the world and not just with AT&T then maybe you'd have something here.

No huge fan of AT&T, but dislike Consumer Reports even more. Reality is, AT&T has been working pretty well for me. Wouldn't mind lower monthly charge, though.

I bailed on AT&T and my iPhone and went to Sprint and the HTC EVO. I left with over 6000 (THOUSAND) roll over minutes in my account. AT&T was the worst company I have ever done business with, and I did financial business with Worldcom! I will drop Sprint like a hot potato the day Verizon or anyone else gets the iPhone.

I hate to admit, I don't have ANY issues with AT&T. I have had VERY few dropped calls with AT&T. However, when I was with T-Mobile I couldn't keep a call for more than 5 seconds!! So, there are plenty of people that have issues with AT&T I'm just not one of them.

Now...Verizon, will give you AMAZING service, but there will be so many charges and their customer service is not friendly!! When they make a mistake on your bill it will drive you insane getting them to correct it. Verizon has VERY bad business practices, they really have great service but they have VERY shady business practices, lack integrity and don't really care about their customers!!

So, for those that are happy with Verizon they will be overjoyed to have an iPhone on their network!

So, all in all...Everyone will be HAPPY!!!

Wooohooo!!

I have personally had a phone on most of the providers out there of the major providers and if i were forced to choose it would still be AT&T , Verizon , Tmobile Sprint in that order. Sprint is a decent network their customer service is just that bad that there is no choice. I live in NYC and yes we have one of the most saturated cell phone networks in the states. And yes when the iPhone went 3G the 1st time i did have issues and it wasn't until 4-6 months after the phones release and things became fine and alot say jump ship Verizon is better Tmobile is better and in my area all the carriers have coverage but none like AT&T you cant get no other carrier in my basement other than AT&T. most of the rest drop off for various reasons. And when it comes to 3G i understand by FCC or whom ever standards all the carries have 3g but honestly IMHO there are only 2 real 3G carriers thats AT&T and T-Mobile. why do you ask well i cant consider a device 3g that i cant call and use data simultaneously a 3G device. and even in a single sided test both carries GSM tech out paces CDMA not to say CDMA sucks that bad but cmon. why do i have to hang up a phone call to check my email ? As for customer service i will admit Verizon for the most part is very generous with solving problems but so is AT&T they go above and beyond to help out. Also when there is a black out or any other natural disaster who has a team they can deploy with instant internet and cell towers on the go........ yep thats AT&T. some might say oh Verizon networks can handle the iPhone .... really they can't even do data and phone at the same time and you honestly believe their networks can take the brute force of 15 million iPhone users on their networks ... who on 3g can only call or data not call and data. Granted they have their 4g network and its finally like AT&T's 3G network where you can call and data simultaneously but i know the iphone is holding out on 4g so they are still going to saturate Verizons 3G network until the upgrade. I am just waiting to tell the users i told you so.