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AT&T's Richard Lindner: "Exclusive arrangements end."

If you agree with Consumer Reports' take on AT&T's terrible wireless service, the good news is that you might not have that much longer to wait. "Exclusive arrangements end," AT&T's CFO Richard Lindner told the UBS Media and Communications Conference earlier this week.

If you think that sounds like he was trying to pad the landing on an upcoming split between AT&T and Apple, then we agree. As Electronista reports, Lindner also made the point that AT&T has plenty of phones to sell that aren't the iPhone. Interesting -- of course that's not confirmation that AT&T's deal is ending soon, but if that's what Lindner is thinking about lately, it certainly supports some of the other rumors we've heard about Verizon possibly getting an iPhone next year.

Lindner also talked about AT&T's data capping plans, and said that the 2GB limit on bandwidth per month was a tough decision to make, but that customers have responded to it pretty well. The company lost some revenue on the high end as people dropped their plan costs, but Lindner also says the $15 option has done well, and perhaps even enticed some users to data plans when they weren't on one before (of course, iPhone purchases require a data plan, so he wasn't talking about us).

Finally, Lindner said that the iPad was closer to a smartphone in terms of network usage than a netbook or a more traditional computer. He said that the caps on iPad did possibly push users to use Wi-Fi a little more than they would have if unlimited bandwidth was available -- though that's not very surprising at all.



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If you agree with Consumer Reports' take on AT&T's terrible wireless service, the good news is that you might not have that much longer...
 

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Nathan

Verizon didn't want the deal with Apple because they would have (at the time) wanted to fill the phone with their Verizon crappy interface. Before android remember that every phone outside of blackberry's had that god awful interface that was slow and ugly and directed you 10 times to verizon services before you could even come close to accessing the internet.

Hate em' or Love em' AT&T took a loss to bring greater freedom to smartphones at all companies. Its still funny to me that verizon supports the Droid Does campaign when for MANY years verizon was more strick with apps, ringtones, and handphone setup than apple has ever been.

Apples reasoning for their closed market place is a better user experience, Verizon's reasoning was to get customers to pay more for basic services.

December 09 2010 at 3:27 AM Report abuse rate up rate down Reply
Tim

Not to defend AT&T, but Verizon is 11 points better at what? Customer service? Call drops? Is this in aggregate? 2 ponts better in dropped calls, 5 points better in customer service and 3 points better in static?

If every iPhone owner jumped ship to Verizon, how would their service hold up? How would they handle complaints from just 2% of the 10+ million iPhones customers?

AT&T took on more than just an exclusive with Apple. They got an ass load of new customers calling support on a device that no one had ever used before. A substantial increase in voice and data usage on a network that they had never experienced in the past. They were completely unprepared for the success of the iPhone and this is what they get, a great big "You Suck"!

The ball was handed off to AT&T and they staggered down the field. They still haven't caught their balance. I think the same thing would, and still can, happen to Verizon. Maybe Verizon knew it and were humble enough to pass on the iPhone and weather the storm. AT&T just couldn't imagine a loss of subscribers of any volume.

AT&T knew they would have a captive audience and were willing provide the worst service for the best phone on the market for four years. Maybe they hoped they could have improved enough in the past four years to keep the majority of the customer they gained. Apparently not.

I think as subscribers leave AT&T's network things will improve. It will definitely free up some lines in customer support, and I guess it's possible that those who stay the course can hope for improved speeds on a less congested network.

December 08 2010 at 10:04 AM Report abuse rate up rate down Reply
Berwin Malone

Actually, it doesn’t bother me whatever service provider Apple have. It is the quality of their device that people wants. http://iphonescreenprotectorblog.com/

December 08 2010 at 5:59 AM Report abuse rate up rate down Reply
rickyfantana

Actually, it doesn’t bother me whatever service provider Apple have. It is the quality of their device that people wants. http://iphonescreenprotectorblog.com/

December 08 2010 at 5:59 AM Report abuse rate up rate down Reply
Berwin Malone

I just hope that Verizon will do a better job than AT&T. But seriously, what would be the difference? I can’t think of any!

December 08 2010 at 5:56 AM Report abuse rate up rate down Reply
loup407

Can't wait to stop dealing with the clowns at AT&T; but Verizon won't be better, just different.

December 08 2010 at 12:18 AM Report abuse rate up rate down Reply
Hill

I just want to unlock the damn thing for foreign travel without having to rely on jailbreaks and hacks.

December 07 2010 at 11:06 PM Report abuse rate up rate down Reply
Uncle Bernie

I like ATT and because I am a legacy customer I have unlimited bandwidth. Verizon has better coverage, for sure, but they are a terrible company. I like rollover minutes and I like free visual voicemail, things Verizon will not do.

December 07 2010 at 10:32 PM Report abuse rate up rate down Reply
madsci3nce

So ready to get a Verizon iPhone!

December 07 2010 at 8:59 PM Report abuse rate up rate down Reply
TheCastro

Unlimited bandwidth on both my iPhone and iPad here, it does irritate me I can't turn it on and off like was promised.

But since I have comcast my internet speeds fluctuate wildly especially when using transmission, so I use my 3G a lot actually.

December 07 2010 at 8:28 PM Report abuse rate up rate down Reply
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