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The Plaza Hotel providing iPads for all guests

Plaza Hotel iPad

The Plaza Hotel in New York City is now providing all guests with iPads both in their rooms and in The Palm Court dining room, according to a report from Luxist. Started in January 2011, the program gives guests complete access to guest services like room service along with the ability to control room functions, such as lighting and AC, using Intelity's ICE (Interactive Customer Experience) software.

In talking to Luxist, the hotel's general manager Shane Krige explained "[The Plaza] chose the iPad because it is a great piece of equipment that is here to stay and won't disappear tomorrow. It brings another five star element to the hotel."

We previously reported on the popularity of iPads being implemented in restaurants, with owners of one steakhouse even crediting the iPad with playing a role in increasing their wine sales. I myself recently dined in a restaurant that brought an iPad to the table at the end of the meal with a survey installed on it. With political campaigns promising iPads, corporations giving them out as bonuses and even universities providing iPads to students, it was only a matter of time before the hotel industry dipped its toes into the world of the iPad. The Plaza Hotel claims to be the first in the world offering this type of service; I wonder who will be next?

Click Read More to check out video of the iPad in use at The Plaza Hotel. iOS users can watch the video on Vimeo here.

Intelity's ICE Touch Premiers at The Plaza Hotel from Intelity on Vimeo.



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iPad

The Plaza Hotel in New York City is now providing all guests with iPads both in their rooms and in The Palm Court dining room, according...
 

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Jason

The Plaza claims to be first? Ridiculous. We stayed at the Royalton, NY this past fall and there was an iPad in every room as well. Brilliant idea.

February 08 2011 at 10:41 AM Report abuse rate up rate down Reply
1 reply to Jason's comment
Digichrome

Royalton uses software from the same company but does not have room controls.

February 08 2011 at 11:00 AM Report abuse rate up rate down Reply
longterm

Anyone else notice the Windows-like close button in the top right corner?

Nice touch... not.

February 08 2011 at 9:17 AM Report abuse rate up rate down Reply
Adam

At least this way if a kid gets on a wrong flight and ends up using his father's credit card to stay at the Plaza, he'll be too preoccupied with the iPad to get into any mischief.

Just keep the cheese pizzas coming.

February 08 2011 at 8:36 AM Report abuse rate up rate down Reply
Christopher Hollomon

And yet the video on thisnpost doesn't work on an iPad

February 07 2011 at 11:48 PM Report abuse rate up rate down Reply
2 replies to Christopher Hollomon's comment
Victor Agreda, Jr.

We strive to use videos that are iOS device-compatible, but this video was given to us by the developer, only available on Vimeo, and not compatible.

February 08 2011 at 9:35 AM Report abuse rate up rate down Reply
Mattie

Worked fine for me on my iPad without following the link.

February 09 2011 at 6:37 AM Report abuse rate up rate down Reply
joelbalderas

For $700 a night, its a requirement.

February 07 2011 at 10:25 PM Report abuse rate up rate down Reply
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