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TUAW Cares: Sharing with the troops

After we posted about the free rollover minutes offer from AT&T earlier this month, we were deluged by readers who wanted to know if they could donate some or all of their accumulated minutes to US troops serving overseas. We contacted AT&T to see if we could make this happen. Unfortunately, AT&T does not accept donated rollover minutes or allow you to transfer them.

AT&T spokesperson Seth Bloom told us to let our readers know about the Cell Phones for Soldiers program, which collects used handsets in order to raise funds to buy prepaid phone cards for members of the military. You can donate directly, without having to fork over your iPhone, by texting "CP4S" to 704 to make a $5 contribution to Cell Phones for Soldiers. AT&T is waiving all messaging charges and taxes for the text donations.

There are a number of online petitions aimed at getting AT&T to change its policy on donating rollover minutes, but to date, AT&T has no policy in-place to allow this kind of donation to occur.



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After we posted about the free rollover minutes offer from AT&T earlier this month, we were deluged by readers who wanted to know if...
 

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Brian

This topic has been discussed and debated ad nauseum, especially over on the AT&T Forums. oz_paulb hit the nail on the head...there may be some accounting for rollover minutes as a liability on the books, but they don't really cost AT&T anything since they expire after 12 months.

The 900-pound gorilla of a problem with all these lazy do-gooders who want to donate them to soldiers serving overseas is that those same soldiers couldn't use them inexpensively. Accumulated rollover minutes free international calling. Roaming internationally is VERY expensive, and anyone who's a shareholder of AT&T probably wouldn't want to see them doling out free international roaming minutes to anyone. Just because you have the minutes does not make the call free.

I feel for our troops serving overseas as much as anyone, but even I think it's a little ridiculous for people to expect AT&T to pick up the tab for people who volunteered for duty to call home from far-flung corners of the globe.

February 23 2011 at 4:40 PM Report abuse rate up rate down Reply
water

Hello. I talk with respect of course but...

Whats the relationship between "the american soldiers" and the Apple World?

I will repeat... I respect everybodys opinion but i think this is very "offtopic"

Hope this opinion do not sound "unfriendly" to anybody and i apologize if sounds like that

February 21 2011 at 7:44 PM Report abuse rate up rate down Reply
2 replies to water's comment
Kleinias

From the TUAW article:

"we were deluged by readers who wanted to know if they could donate some or all of their accumulated minutes to US troops serving overseas."

February 21 2011 at 10:06 PM Report abuse rate up rate down Reply
Cam

The relationship is that I am a Marine and I love Apple products. Also that I have family members and friends who are in the military deployed overseas. Anything to make their lives easier and get them more "connected" back to home is something I'd always support.

February 22 2011 at 12:34 AM Report abuse rate up rate down Reply
oz_paulb

I think many (most?) people won't use their rollover minutes - which means those extra minutes don't cost AT&T anything (which is why they don't mind giving you those 'free' rollover minutes).

If you can donate them to someone who *will* use them, then it costs AT&T money.

I'm guessing AT&T prefers the former.

February 21 2011 at 7:33 PM Report abuse rate up rate down Reply
Cam

It'd be much easier to donate unused rollover minutes than having to donate an old cell phone. I have thousands of rollover minutes, but no old cell phones to give away. Shame on you AT&T.

February 21 2011 at 7:24 PM Report abuse rate up rate down Reply
frank

"There are a number of online petitions aimed at getting AT&T to change its policy on donating rollover minutes..."

so, care to recommend one? : )

i'd love to donate my rollover minutes, and i'd love to help pressure AT&T to let us.

February 21 2011 at 6:54 PM Report abuse rate up rate down Reply
david

When I was in the Navy calling home was the most important thing. I was on a sub back in the '90's, not sure how it is today, but we had very little information from home. If there was room on the official messages, you may get a little bit of information from the news wires. Their value cannot be described, if there was say NASCAR news we would make a copy of the 2 or 3 lines and it would be read and re-read like there was some secret to the universe. In '93 when the World Trade Center was bombed, that was all the information we had World Trade Center Bombed. There was no means at the time to find out further information.

Any way giving soldiers a means to talk to home is a worthwhile cause.

February 21 2011 at 6:40 PM Report abuse rate up rate down Reply
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