AT&T to eliminate $10 text message option for new customers

The company that's becoming increasingly famous for regularly shooting itself in the foot when it comes to customer relations just blew off another toe. Our sister site Engadget reports that AT&T is "streamlining" its text messaging plans for new customers; when translated from PR-speak, this means new customers will have only a single, unlimited text messaging plan to choose from. The US$10 for 1000 messages plan is going away.
Existing customers on the $10 plan will have that plan grandfathered. However, new customers will only be able to choose between the $20 unlimited plan or no plan at all, in which case they'll be charged $0.20 per text ($.30 per MMS). If you find yourself sending less than 100 text messages per month, you may be just fine without dropping another $20 on your monthly bill, but if you find yourself in the 100-1000 messages per month range as I do, AT&T's move smacks of greed. Shocker.
It's quite likely that this move is at least partially a response to iMessages in iOS 5, expected to debut in the fall. The feature allows iOS device owners to bypass the SMS protocol when sending messages to other iOS devices. Since the majority of US iPhone owners are still on AT&T's network, this could have led to a measurable drop in the number of text messages sent on AT&T's network, resulting in lost revenues for its SMS packages.
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AT&T is "streamlining" its text messaging plans for new customers. The US$10 for 1000 messages plan is going away.
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Aren't text messages by definition data? Why aren't they covered by my data plan - pure rip off.
September 28 2011 at 12:58 PM Report abuse Permalink rate up rate down ReplyI see a double-ploy here...first of course is to take advantage of the more tech-ignorant to make up for the revenue loss from cheap/free texting services; second is to start tightening the collar on the "dumbphone" holdouts so that they stop seeing a monetary reason to stay away from those mandatory smartphone data plans.
Since there aren't many (if any) reasons to use standard SMS on smartphones, it seems that this is a direct shot at the remaining old-schoolers.
Texts don't even effect their system in anyway. It's just a cash cow they are exploiting.
I don't know who's worse. The oil industry or the telecommunications industry?!
Yeah, I "streamlined" as well - by getting rid of AT&T and switching to Verizon. AT&T sucks...
August 19 2011 at 10:59 AM Report abuse Permalink rate up rate down ReplySaw this on engadget. "Streamlined" my own AT&T account by dropping my $5/mo text message plan. Will use google voice for texting. Have stopped being a chump as buddhaofdisco put it. Should have done it before.
AT&T, one of the monster communication oligarchs of our time - where service is incidental to their operation.
You know, it's stuff like this that will ultimately end their reign and 'king'.
Too many companies are going for short term greed and not looking at the long-term picture.
Sure, they've got a nice juicy steak in front of them, and they want to literally steal the biggest piece...what their short-sightedness does to them though, is fails to see the hungry lion who's posed to pounce upon them and their meal...
idiots.
I have txt blocked on my iphone. ATT denies the offer this but they do. What i did was i called them EVERY time i got a spam sms and told them i wanted a credit for it (by law they can't charge you for spam) and i would ask to have it blocked. Each time they would tell me no they don't offer blocking. so next time got spam i called again and again and again after i think 10th or so call to removed the 20 some cent charge they gave in and block it. I used to work in a call center and i figure each call cost them 2-5 bucks in CS time and resources. And low and behold when i look on my att iPhone app where you can change your plan under txt i have txt blocking 0.00 so its even in there stupid app just hiding. I have a google voice number and i tell all my txter friends to txt me on that number.
August 19 2011 at 12:54 AM Report abuse Permalink rate up rate down ReplyStill true 3 years later: http://gthing.net/the-true-price-of-sms-messages
August 18 2011 at 8:22 PM Report abuse Permalink +1 rate up rate down ReplyText message plans are for chumps. Viva Google Voice!
August 18 2011 at 8:01 PM Report abuse Permalink rate up rate down Replyshouldnt imessage actually help AT&T? by not using att's sms service, that could offload a little bit of traffic on that crappy network of their's, but then again using imessage means using data so....... either way it dont matter to me since i use textfree, screw you at&t!!
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