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Nike+ not working? Nike says sorry, and is working on the problem

If you're a Nike+ user and you've been experiencing issues with the service lately, you're not alone. According to TechCrunch, enough users have been having problems with Nike+ over the past few months that Nike has sent an email to users apologizing for the service's troubles and promising a fix.

Jayme Martin, VP and GM of Nike Running, confessed to users that "Just like you, we hold ourselves to incredibly high standards, and right now Nike+ isn't living up to them." Immediate fixes outlined in Martin's letter: "As of today we have increased login speed and eliminated a majority of login failures. We have improved your ability to sync devices, log runs and post information to Facebook. We are also working on a new version of the Nike+ GPS app that will be released shortly. It will introduce some great new features and address some of the recent bugs."

Martin also says that Nike is "working on a brand new platform for Nike+ that includes better coaching, maps and challenges. It will be much faster, more social, and easier to use, providing more information and analysis of your runs."

Meanwhile, if you've been experiencing problems with Nike+ yourself, multiple alternatives to the service exist which offer functionality that meets or exceeds that of Nike+. I've been an avid RunKeeper user for a couple years, and I can definitely recommend that platform to any iOS user looking to track their fitness regime. If your electronic workout partner is an iPod nano, however, Nike+ is still the only game in town.



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Accessories iPhone

If you're a Nike+ user and you've been experiencing issues with the service lately, you're not alone. According to TechCrunch, enough...
 

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shandor50

Absolutely rubbish recently seems to have worsened since apology email. Have recently lost my history of last ten runs and now unable to access the website. Nike/Apple come on you must be able to do better than this?

September 06 2011 at 5:39 AM Report abuse rate up rate down Reply
mph66

I don't think the problem is NIke. Nike doesn't make the hardware, Apple does. You can't change the battery. There is no way of determining battery life. And because Apple is incapable of making the Nike+ shoe insert with a living hinge to allow for battery replacement, this device is wasteful, unintuitive, and a hazard to the environment. Should Apple ever get its head around allowing users to change a battery, this might be a different story. Until that day, Nike+ is a bad idea because of Apple's greed.

September 04 2011 at 7:30 PM Report abuse rate up rate down Reply
ThomasO

Nike+ has been terrible in every iteration... Either just use the iphone with RunKeeper or Trail Guru or get a Garmin and use it with Garmin connect.

Apple made a huge mistake partnering with Nike

Tom

September 03 2011 at 2:46 AM Report abuse rate up rate down Reply
Kay Liebermann

The poor service availability and very bad performance mad me switch my running gear to garmin.
I am living in mexico and germany. The accessability of the nike+ website is the worst online service i ever encountered.

September 02 2011 at 8:14 PM Report abuse rate up rate down Reply
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