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DevJuice: HockeyApp improves crash reports, beta testing

You may be familiar with the well-respected TestFlight beta distribution service. Now, HockeyApp has arrived on the scene to give TestFlight a little competition. TUAW sat down with its developer to discover what the service might mean to you.

Like TestFlight, HockeyApp offers a core beta over-the-air distribution service. This includes managing testers, invitations, and beta recruitment. But the service goes beyond that. HockeyApp also adds advanced crash tracking to the mix.

As a developer, the first part of fixing any problem is discovering what that problem is. HockeyApp helps you collect, manage, and understand crash reports so you can better improve your apps.

HockeyApp includes an open-source framework that you embed into your applications. It allows your apps to collect crash reports -- both during the beta period and after App Store deployment.

HockeyApp automatically symbolicates the crash reports and it groups similar crashes together, giving you a higher level overview of problem areas within your apps.

Symbolication enables you to associate program symbols with crash reports collected by the HockeyApp framework and by App Store. Instead of the hexadecimal addresses normally supplied by the crash report, symbolication translates information from the app's .dSYM files to meaningful labels.

Integrating the framework allows you to know exactly in which classes and methods, and at which line number your apps crashed. The website provides a complete reporting solution. That's where you can view statistics and analyze your crashes.

Plans start at $25 a month, supporting up to 5 developers and 25 apps at a time. Premium plans grow from there for more heavy-duty development operations. If you're a small independent developer (up to 2 developers, up to 5 apps), you can take advantage of HockeyApp's limited time $10/month Indie Plan.

Remember this: iTunes Connect collects just a fraction of your app's crashes. HockeyApp's developer promises his service will help you localize where your crashes are happening, so you can improve your app's reliability. Better reliability means better App Store ratings, and better ratings mean better overall sales.

Want to learn more? Visit the HockeyApp feature overview page.



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HockeyApp has arrived on the scene to give TestFlight a little competition
 

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Nir Zion Pengas

for you developers out there evaluating this opportunity check out both testFlight and jira mobile connect. i personally use jira mobile connect as the reports from users go directly into a bug tracking system.

there is no clear winner in my opinion, some features are better implemented with one vendor than the other and vice versa. i do love the aggregation of crash reports and symbolication (later done by testFlight, former not done by jira natively). the checkmark feature of testFlight is really great and the voice feedback and conversation view from jira is very useful.

cheers,

~nir.

October 11 2011 at 12:11 PM Report abuse rate up rate down Reply
Neilkachu

Actually the Testflight SDK provides crash reporting as well as user journey sessions & checkpoints, user testing questions and remote logging. Plus it's still free!

October 11 2011 at 5:24 AM Report abuse rate up rate down Reply
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