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US Cellular refused iPhone, citing 'unacceptable' terms

Sprint "bet the company" on the iPhone with a US$20 billion payout to Apple, and C Spire Wireless is the first smaller, regional carrier approved to sell the device. In the wake of Sprint carrying the iPhone, the company has seen its best one-day sales ever. Even so, one smaller company's actually had the stones to turn Apple down at the negotiating table.

FierceWireless reports that U.S. Cellular turned down the iPhone because, according to CEO Mary Dillon, "terms were unacceptable from a risk and profitability standpoint." Dillon said she believed U.S. Cellular's network was robust enough to handle the iPhone, and she remains open to carrying the handset in the future.

It's not clear exactly what it was about Apple's offer that Dillon found unacceptable, but it's worth noting the company has suffered a net loss of wireless customers for several quarters in a row, including a net loss of 23,000 customers in the last quarter alone.

U.S. Wireless still has 5.62 million customers, but given that the company will be moving to tiered data plans in the first half of next year, it's likely to lose even more customers unless it can offer them a compelling reason not to switch to another network. Offering the iPhone might be just the incentive the company needs to keep its customers from looking elsewhere, so it will be interesting to see how long it refuses to sell the device.

[via BGR]



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iPhone

Sprint "bet the company" on the iPhone with a US$20 billion payout to Apple, and C Spire Wireless is the first smaller, regional...
 

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pst

Who are US Cellular?

Never heard of them.

November 07 2011 at 2:16 PM Report abuse rate up rate down Reply
Bob

Foolish and short-sighted. Does Ms Dillon plan on waiting until another 20K customers bleed away before coming to the realization that either US Cellular gives people what they want or it's Adios? Then again, perhaps her job or bonus isn't tied to actual "performance"?

November 06 2011 at 1:38 PM Report abuse rate up rate down Reply
arsenal6

I wonder how that decision went over with the board of directors

November 06 2011 at 11:38 AM Report abuse rate up rate down Reply
Clark Adams

If they would get the iPhone, I wouldn't be considering switching at the end of my contract! I HATE my phone, but love USCC service. USCC, GET THIS FIGURED OUT before you lose more customers. (Especially those long term ones like me, since 1995!!!)

November 06 2011 at 12:13 AM Report abuse rate up rate down Reply
Mabhatter

The biggest issue in the past was control of the phone software. I expect there are some server costs involved to offer the Visual Voicemail, iCloud, and other iPhone features that need local telco support.... And certainly aren't free.

Perhaps Apple isn't offering the newcomers a very good subsidy price... What Sprint paid was probably "unreasonable" even for their size.. It simply becomes an ability to pay issue for their size.

November 05 2011 at 5:23 PM Report abuse rate up rate down Reply
1 reply to Mabhatter's comment
Leonick

iCloud doesn't need any support from the carriers side except and even though Visual Voicemail does delivering that can't be a requirement, I get no Visual Voicemail on my iPhone here in Sweden (haven't seen it on any phone).
What else is there the carrier would have to do anything to support?

November 07 2011 at 5:07 PM Report abuse rate up rate down Reply
Uncle Bernie

Makes me curious what the other phones want.

November 05 2011 at 2:24 PM Report abuse rate up rate down Reply
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