Better Business Bureau lists AT&T as having lowest complaint rate among mobile carriers

It would be more meaningful to complain on twitter and facebook, which would at least spread your complaints faster.

Never trust BBB. It's simply a puppy of companies. Don't even think about it would work for you, a poor citizen!

this result is because everybody is complaining about AT&T on twitter/facebook instead..

The BBB doesn't really have a way to suggest anything useful since the bar for complaints against carriers would only exist for the entry/exit scenarios of the contract. The BBB generally doesn't deal with complaints for a service dropping calls unless the vendors response is outrageously bad.

GUS the BBB even though the BBB will not provide you full details of the complaint file by each individual the complaint is a filtered depending the type of complaint. If you call or search the BBB website, you will be able to see the amount of complaints with each criteria such as. billing, warranty, customer Service, billing issues , Delivery and so on.

The BBB is a none profit business, so a business is not required to become a accredited business, it could also me submitted to the BBB system by you or anyone filing a complaint to any business. Becoming a member doesn't me BBB will safe a business, it mean the business is showing consumers that are wheeling to treat their customers with respect and dignity. Among them Sony Electronic. Having the BBB logo on your business mean you will treat your consumers with respect , honesty and integrity.

WTF this must be the opposite results because metro POS and ATT have horrible service

The BBB is a scam that extorts money out of businesses under the guise of being a "membership" fee.
There is no benefit to a company being a member. They can only tell a consumer that they are not a member if there is an inquiry. They can also only tell consumers if there are no "unresolved" complaints against them. Would there ever be an unresolved complaint? The BBB is not going to "rat out" one of it's members and lose the membership fee.

Why give the numbers for T-Mobile only? Never mind, forget the why, just please give the numbers for the others too.

Yeah, AT&T still sucks as much as ever, and as in fact somewhat worse in many regards. But speaking as someone who used to call and complain a lot, I stopped after a while, at least when I realized that nothing I was saying was making damn bit of difference.

Oh, and there used to be a point in which complaining about piss-poor/non-existant data used to net me a credit. Now they just say "yeah, guess nothing we do is good enough... maybe you should just go somewhere else."

The BBB is an business you can pay off to get better ratings and much worse ratings if you don't.