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iOS 3.1.3 iPhone/iPod touch users running into App Store issues

Not everyone has updated to iOS 5 or even iOS 4; there's more than a handful of users who still run iOS 3.1.3 on their older iPhones or iPod touch devices. As of December 16, a growing number of these users are reporting problems with the iOS app store. It doesn't appear to be a bunch of confused customers, either; Engadget confirmed this problem with its own iOS 3.1.3 device.

A discussion thread at Apple's support forum details the problem encountered by users after Apple supposedly rolled out an update to the App Store last week. According to the report, the UI for the App Store appears to be in disarray: images are missing, buttons don't work and, worst of all, users claim they can't download new apps.

There's been no official response from Apple, so there's no estimate for when/if the issue will be fixed. If you're experiencing this problem on your older device, visit that forum thread and chime in with your personal account, or send feedback/a support request to Apple directly. Apple may respond when the number of people reporting this issue reaches critical mass.

[Via Engadget]



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iOS

Not everyone has updated to iOS 5 or even iOS 4; there's more than a handful of users who still run iOS 3.1.3 on their older iPhones...
 

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Kelsey

I dont understand why older generations cant get updated I have a ipod touch 1st generation with ios3.1.3 and I can hardly download any apps. Everyone says just get a new one but i have had it since 2007/08 til today. I also dont want to loose any of the apps on it and dont know if i will be able to transfer them to a newer model so im really not happy I adore my first ipod and truefully dont wanna let it go. Would I be able to transfer everything on my ipod to a newer model or would i have to download them again?
Also why wont they update the older versions or at least have apps we can use?

January 14 2012 at 5:40 PM Report abuse rate up rate down Reply
Sagar

excellent article.

came across one more article on some problems in ios 3.1 http://www.parkhi.net/2012/01/problems-in-apple-ios-user-interface.html

January 08 2012 at 2:20 PM Report abuse rate up rate down Reply
lven091204

I understand when I buy any electronic device, ie., laptop, camera, television, cell phone, that a newer model is only months away. We all are familar with that. But with the exception of a cell phone, we aren't "locked" into a contract for 2 years, requiring us to sign another 2 year contract to be able to afford an upgraded device. Not having all the latest bells and whistles on other electonic devices isn't a big deal for most, but having a cell phone that won't support app upgrades is. I'm not ready to sign another 2 year agreement with AT&T, just to get the latest iphone. Especially when rumors of a newer version coming in the Spring of 2012 are floating around. Will all you iphone 4 users be left behind? Think I'll just sit it out and make do with my iphone 3 or switch to Virgin Mobile and a Android for $129.00 with a $45 a month plan until Apple actually comes out with their "real" latest and greatest iOS.

December 31 2011 at 11:36 AM Report abuse rate up rate down Reply
Sfwrtr

Yeah, but what about the 4.3.3 problem?

In this case, if any app in the update stream requires 5.0, the Update All button causes a message to appear that states "Update Required This app requires iOS 5.0". After that, nothing updates. You have to update each app individually, or find and delete the app that requires 5.0 first, which is hard because not all devs indicate that in their update comments.

Annoying is you have >100 apps waiting for update like I do.

(Yes, I've done Apple feedback for the problem.)

December 21 2011 at 12:12 PM Report abuse -1 rate up rate down Reply
hfwbr

Just how big an issue is buying and updating apps on these older devices?

December 20 2011 at 5:16 PM Report abuse +1 rate up rate down Reply
hfwbr

I'd gladly trade this problem for the ability to downgrade my old iPhone 3G to iOS 3. It's still in use primarily as a remote control, and also as an iPod and backup device. When my daughter put it to temporary use last month after she cracked her iPhone 4's screen we were forced to "upgrade" it to iOS 4. It's now only half as useful: what's the point of a remote that is so slow it takes longer than getting up and operating the device manually?

December 20 2011 at 5:11 PM Report abuse -1 rate up rate down Reply
cpragman

Apple doesn't seem to care that iOS 3 users aren't getting security patches anymore, so why bother to support app
Store either...

December 20 2011 at 3:14 PM Report abuse rate up rate down Reply
John C. Chu

I wonder if this is a dirty trick to get people to upgrade to a new iPhone that can run iOS 5. ;)

December 20 2011 at 12:30 PM Report abuse rate up rate down Reply
AriX

Shame on Apple for leaving these devices in the dark. They should at least have brought all S5L8900 devices (iPhone, iPod touch 1G, iPhone 3G) to the same version (iOS 4.2).

December 20 2011 at 12:08 PM Report abuse rate up rate down Reply
1 reply to AriX's comment
dnyank1

They didn't I just called, it's a glitch... Just a little issue...

they're bringing it back!

December 20 2011 at 2:42 PM Report abuse rate up rate down Reply
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