Back to Mobile View

Skip to Content

TUAW Deals

Apple says a fix is coming for iMessage bug affecting former iPhone owners

Recently a large number of former iPhone users who have switched to Android have discovered they are no longer receiving messages sent from their friend's iPhones. The issue is effecting users who didn't disable their iMessage account before switching over. Given there was previously no reason to think to do this before switching phones, a lot of people are upset. Thankfully, a fix is on the way.

Apple released a statement to the Re/code blog today addressing the issue, and promising help would be coming in the form of a software update.

We recently fixed a server-side iMessage bug which was causing an issue for some users, and we have an additional bug fix in a future software update," Apple told Re/code in a statement. "For users still experiencing an issue, please contact AppleCare."

Users who contact Apple are being directed to the company's support page for instructions on how to deactivate iMessage. While the software fix is on its way, please make sure you do your part in the meantime and warn friends and family who are thinking about switching over to Android to turn off iMessaging before deactivating their phones.

© 2014 AOL Inc. All Rights Reserved.