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DroppedCalls posts

Filed under: iPhone

If 30% is good enough for Apple in the App Store, it should be good enough for dropped calls on AT&T, right?

File this one under AYFKMWTS (are you freaking kidding me with this stuff?): a Gizmodo reader, aggravated with an unacceptably high rate of dropped calls on his iPhone, took it to a New York City Apple Store to have it checked for issues. The call dump statistics revealed a 22% drop rate on calls, which most of us would call "wicked awful" -- but not Apple and AT&T.

No, in this particular case the Genius told our hapless iPhone owner that he should count himself lucky, as Apple's baseline stat for dropped calls in NYC is a blistering thirty percent. Yes, almost one in three calls on an iPhone in the Big Apple will end with frustration, and that's just OK with everyone.

Well, not with us. Combined with the "five bars, no calls" dead zones and mysterious "call failed" issues, it must be said: this phone is not getting it done when it comes to the whole phone thing, at least on AT&T's network in the city that never sleeps. Or, for that matter, makes an uninterrupted cell call.

[via Engadget]

Filed under: Steve Jobs, iPhone

iPhone update for 3G issues; more coming in September?

Jim Dalrymple at Macworld notes that the iPhone software update from Monday was mostly to handle issues with dropped calls on new iPhone 3G handsets. According to an Associated Press article, the update "improved communication with 3G networks," said Apple spokesperson Jennifer Bowcock.

However, some Macworld commenters are saying the update hasn't helped with dropped calls, even in areas with a strong signal.

What's more, according to an AppleInsider rumor, another update is scheduled for September that addresses an issue where non-default applications will repeatedly crash. A tipster claims to have received a Steveogram saying the issue "is a known iPhone bug that is being fixed in the next software update in September." (Chairman Jobs is known to occasionally respond to complaint emails with terse but sympathetic notes.)

The crashing problem has remained unresolved so far, and it has resulted in large and angry Apple support discussions about the topic. Steve's one-line explanation may at least provide a target for users for when they can start using their iPhones as intended.

Tip of the Day

Holding the Command key (aka the Apple key) and pressing Tab will cycle through your open applications. It's easier to Cmd-Tab if you are Copy (Cmd-C) and Pasting (Cmd-V) to and from various applications.


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