MarkTheSpot Articles on TUAW - The Unofficial Apple Weblog

Case study: Griping about signal quality can produce results

by Steven Sande (Sep 9th, 2010)

For most iPhone owners, it seems like AT&T is deaf to our complaints about signal quality. It appears, however, that griping loudly and repeatedly to the company does have an effect. I live in the suburbs south of Denver and my signal quality is pretty good. However, whenever my wife and I ...

Mark the Spot app delivering results for low-coverage iPhone users

by Michael Rose (May 18th, 2010)

Back at the end of 2009 when AT&T introduced its Mark the Spot app, some were skeptical that the location-aware self-reporting tool for coverage issues and dropped calls was anything more than a sop tossed to irked iPhone owners in the interest of better PR for the cell carrier. Still, like ...