OneToOne Articles on TUAW - The Unofficial Apple Weblog

Rumor: Apple to release concierge app

by Dave Caolo (Nov 17th, 2009)

The Genius Bar is a popular feature of Apple's retail stores. Shoppers can schedule appointments with the resident Geniuses to request repairs, ask for help and so on. The tough part can be getting an appointment, as they fill up fast. AppleInsider is reporting that Apple will release a concierge ...

Apple stores roll out revised One to One support & training program

by Aron Trimble (Jun 3rd, 2009)

If you have purchased a Mac from Apple's online or retail stores in recent years, then you probably were offered a membership in an exclusive club known as "ProCare." ProCare's most valuable assets were advanced placement in the in-store repair queue and initial setup for new Macs, as well as free ...

Apple launches One to One and Personal Shopping

by Scott McNulty (May 3rd, 2007)

Mat posted about the rumor that Apple ProCare was going to be split into a few different offerings, and it has come to pass. ProCare is still available, but now you have the option of getting a year of training for $99 (separately), or having a personal shopper help you out at an Apple Store. One to ...

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