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Tag: apple care

Apple launches revamped AppleCare Support website with live 24/7 chat option

If you head on over to the AppleCare website, you'll notice that Apple has completely revamped the way it provides support. On the main AppleCare support page, users are presented with a easy-to-view grid of Apple's entire product line. Upon selecting a product, users can then drill down even...

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Mac 101: Checking your Mac's warranty status

More Mac 101, tips and tricks for novice Mac users. Every newly purchased Mac comes with a one-year limited warranty and 90 days of complimentary telephone technical support from Apple. Of course, by purchasing AppleCare with your new Mac, you can extend this warranty and telephone technical...

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Apple to appeal ruling in Italian court

Earlier this week, Apple was fined for poor communication of its warranty policies in an Italian court. Today, Apple has stated that it will appeal that ruling, according to The Register. Apple was fined 900,000 Euros (approximately US$1.2 million) for failing to inform customers that they may...

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Apple Stores will replace broken iPhone displays

Apple's service options for iPhones have improved since 2007. Back then, long-term repairs meant traveling to an Apple Store and paying the $29US fee for a loaner. Later that month, Apple released the Apple Care Protection Plan for iPhone. Among other things, this plan extends technical support to...

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Original iPhone warranties about to expire

Do you hear that ticking noise? It's your iPhone's warranty preparing to go "boom." If you purchased your iPhone on the original US release date -- June 29, 2007 -- your warranty will expire in three days (as of this writing) on June 29th, 2008. Tick, tick. Of course, you can extend coverage by...

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