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Filed under: iPhone, iPod touch

iPhone icons all over the place in version 3.0

But not the right place, and that's the problem. Apple support boards are seeing increasing message traffic about icons that vanish, or attach themselves to the wrong app. This seems a problem with iPhone 3.0. Older versions seem unaffected.

I saw this myself yesterday. My AT&T Navigator app which I am testing for a forthcoming review, somehow acquired my Reuters News icon.

I deleted the AT&T app and re-downloaded it, but that didn't help. I reset the phone and that didn't help either. Finally I did a sync with all the apps turned off in the iPhone apps tab, then did another sync with my apps on. That restored the proper icon, but some of my apps acted like they had been downloaded for the first time and I had to set them up again.

This is clearly a real bug that Apple will have to address. There are some other solutions floating around on the Apple message boards, such as deleting the app, downloading it again, and restarting the phone. If you have the problem, I'd suggest you try the easiest solutions first.

Some other users are seeing icons turn white, while other app icons simply disappear. One developer said this was a common issue before the final release of the 3.0 software, and he was surprised to see it now.

Let us know if you've got this affliction and what you did to fix it, and be sure to let Apple know.

Thanks to Steve for the tip.

Filed under: Accessories, Software Update, Mac mini

New mini owners stung with display incompatibilities, update on the way


It seems like just yesterday we heard from David Thomas that his Samsung Syncmaster 910 MP display wasn't working with his shiny new 2009 Mac mini. Oh, wait, it was yesterday -- and David's not alone, judging by the traffic on Apple's support boards. VGA display owners who are using a Mini DisplayPort-VGA adapter should be aware that older displays seem to be having some trouble with the newfangled setup; in fact, Apple's troubleshooting steps for lack of video on the mini suggest replacing your display if it's not lighting up with the mini, even though it may still work with other machines. If your existing display is a Samsung or is more than four years old, you may want to cross-check with Apple before trying to use it with a new mini.

There's some light at the end of the tunnel, however. While it hasn't appeared on Apple's download page for the mini yet, reader Nikolay sent in word that the Mini DisplayPort to VGA Firmware Update is showing up for him in Software Update on his MacBook Pro. Since one of the listed fixes is "no video on some external displays," if you've got the VGA adapter in use and are having video troubles you may want to borrow a monitor long enough to run the update and see if that clears the issue for you.

Thanks David & Nikolay

Filed under: OS, Software Update, Troubleshooting, Leopard

Frozen in Time by Time Machine

There is more fallout from the current Leopard update to version 10.5.6. Many users are flocking to the Apple support forums to share their tales of woe about Time Machine failures after the update. (Ironically, Time Machine was on the list of items that received bug fixes).

Upgraders are seeing Time Machine stall, fail to identify the target hard drive, lock up while Time Machine is 'preparing' to backup, and other assorted glitches. There is no guarantee that these issues were caused by the update to 10.5.6, but users are seeing a lot of problems in parallel to the software changes.

MacFixit has quite a bit of guidance on the Time Machine issues. One of the most interesting observations is the long pause while 'preparing' to backup. It seems TM needs to do a deep traversal of the data because it sees a lot of file changes to copy, as would be expected with a major software update. The advice is to wait it out and and eventually TM is likely to get going. I had the same issue and eventually stopped the process, erased my TM drive and started again. That was after more than 2 hours of 'preparing'. It looks like I might have been better off to wait.

I had hoped 10.5.6 would fix the occasional TM error I get telling me that the backup failed, but then when I try again, everything is fine. I spent a good hour on the phone with Apple support on this problem some months ago, but didn't get anywhere. Many others have seen this rather arcane message and reported it. Hopefully it will be fixed in the next OS update.

It's good to keep in mind that most people updated without any dire consequences, but there are enough people grumbling that it merits a closer look by Apple.

Filed under: Security, iPhone

Yet another iPhone security bug

Just when you thought your iPhone was more secure than ever, you might want to think again. Programmer Karl Kraft's 12-year-old son was the one to uncover the security risk of the iPhone displaying text messages while in emergency call mode.

With the iPhone locked with a passcode and text message previews disabled, you can still see an incoming text message while you are in the emergency call mode.

The iPhone should just show the generic "New Text Message" preview, but instead it will show the part of the message (or whole message if it's short enough), and sender information.

You can get the full details on this bug, and screenshots of the iPhone from Karl's blog. Now we must sit and wait for Apple to fix it. Hopefully this won't take as long as implementing copy/paste for the iPhone.


[via Ars Technica]

Filed under: iPod Family, Bugs/Recalls, iPhone

Apple's tasty calculator mistake


In a recent tip, TUAW reader Dr. Drang told us about a bug he found on the iPhone/iPod touch's calculator. According to his research, when you type π × 2 + 5 = into the calculator you get 11.283... (the correct answer). However, when you reverse the Pi and 2, entering 2 × π + 5, the answer given is 7.

This error can be demonstrated by entering Pi (3.141592654) manually, instead of using the Pi button -- you will get the correct answer each time. Therefore, this error only shows up when you use the Pi button.

So, be sure to read up on this bug from the tipsters website before you use the calculator for anything too important.

Update: Reader Vineet writes in the comments to note that he believes this behavior is typical of stack-based calculators and should be considered more of an operator-expectations issue than a true bug. Dr. Drang responds (with a little bit of attitude) to disagree, maintaining that the behavior is a legitimate bug.

Thanks for the tip, Dr. Drang!

Filed under: Humor, UNIX / BSD

The 25-year-old BSD bug

Today in 1983, "Beat It" by Michael Jackson may have topped the charts, but a slight bug in the *dir() library was found only a few days ago by OpenBSD developer Marc Balmer (no rela -- oh, wait). OS News has the entire amusing tale of the bug in BSD (the UNIX foundation of Mac OS X) that's been alive and kicking for nearly 25 years. Balmer contacted Marshall Kirk McKusick, the original developer of the *dir() library, who confirmed the error.

Thankfully, the fix was simple, but Balmer kidded, "[s]orry that it took us almost 25 years to fix it."

Thanks, Cameron!

Filed under: Security, Leopard

Security Update 2008-002 issues may be cleared up by Rogue Amoeba fix


As many of you have reported, there are a few hiccups for some who have installed the latest Leopard security update. Two of the areas of concern are ssh (no connectivity or a crash) and printing (errors out, documents never finish spooling), with various fixes offered (reinstalling the 10.5.2 combo update, installing a standalone SSH build) and various degrees of success reported.

One emergent common thread for some of the problems is the presence of a Rogue Amoeba audio utility, and the gang in the petri dish have responded with a revised version of the Instant Hijack framework. The new 2.0.3 version aims to address a bug that has been latent since the introduction of Leopard's position-independent executables feature, where certain sensitive processes (like, say, ssh) could be run from a randomized memory address, avoiding attack vectors that depend on targeting a specific vulnerable spot within the code.

Up until the 2008-002 security patches, according to RA, the PIE feature wasn't used for anything yet -- after the update, surprise surprise, ssh is being moved around when it runs. Since Instant Hijack inspects newly launched processes to see if they have audio properties, it tries to look at the ssh instance in memory -- hey, wherdja go? Hence the problem.

If you have been experiencing ssh issues and have Rogue Amoeba apps installed, try the patch and let us know what happens.

[via Daring Fireball + Apple discussions]

Filed under: Multimedia, Software, Video

After Effects 7 users: QuickTime 7.4 update a nono

After Effects 7 users, take note: there have been some interesting and unfortunate developments with the recent release of the QuickTime 7.4 update. Apparently, it disables After Effects 7 and will not permit users to complete rendering videos. There have been some arguments about what is causing this error, with some claiming it is related to DRM issues (let's hope not), while others claim it is nothing more than a preferences bug.

Nevertheless, you can not revert back to a previous version of QuickTime once you have updated. In short: After Effects 7 users, beware! Avoid the QT7.4 update at all costs, unless you want to deal with a major headache.

Filed under: Analysis / Opinion, Bugs/Recalls, iTunes, Apple, iPhone

Apple: Nine ringtones is too much

Now this is just getting silly. Apparently there is a bug with the iPhone where if you try to automatically sync more than eight ringtones up, only the first eight will sync. Nine, according to Apple, is too many ringtones to automatically sync up at one time. To get more than nine on, you've got to select the actual ringtones in iTunes, and set the iPhone to manually sync "selected ringtones."

We can't see how there's any feasible reason for that-- except that somehow, in Apple's contracts with AT&T or the record companies, it was specified that only eight ringtones can be synched at any one time. Loony. Either that, or this a just plain passive-aggressive swipe at the folks actually trying to get ringtones past Apple on the iPhone.

At any rate, slow down on the ringtone syncing, there, buddy. Nine is way too many.

Filed under: Software, iTunes, Troubleshooting, iPhone

Possible bug with iPhone synching and external iTunes libraries

TUAW reader Jamie Phelps has possibly stumbled upon a nasty iPhone synching bug when keeping one's iTunes library on an external hard drive. While tips like our how-tos for setting up iTunes with external drives or even an AirPort Disk work pretty well even when synching iPods with them, Jamie found that his iPhone gets the brainwash treatment when he's away from the drive containing his external iTunes library. As the story goes, Jamie synched his iPhone with a few songs and playlists, made a couple new playlists and then synched again. Hitting the road, however, and getting away from his external iTunes library drive is when the bug rears its nasty head: plugging the iPhone in while on the go caused iTunes to wipe out the new playlists and songs from the second sync operation, basically reverting them to their state before the second sync. To verify, Jamie even got adventurous and tried this whole thing a second time, once again watching iTunes blow away changes from the previous iPhone sync when the external media library isn't mounted.

This is the first time I've heard of iTunes handling this kind of setup in a poor way; for as long as I can remember, iTunes has been clever enough to realize what's happening and and would either not sync anything to an iPod when away from the library drive, or it would actually sync any media downloaded or imported while away (as we've mentioned before, you can use the Advanced > Consolidate Library command to move all this new media once reconnected with the library drive). Since we don't really have any evidence of Apple deliberately changing this behavior for their iPods or iPhones, it makes sense for this quirk to be classified as a bug that will hopefully be squashed with an inevitable iPhone software update. But what say you, TUAW readers? Anyone else get bit? Sound off.

Filed under: Hardware, Software Update, Apple, iPhone

Apple says iPhone battery charging problem is a fixable firmware issue

Randall from Wireless Info sent us the news that Apple has acknowledged the iPhone battery issue is in fact a bug that will be fixed in a future software update. A few days ago, WI noticed that even after sitting in the charger for 12 hours, their iPhone battery gauges didn't show a full charge. After conducting an informal survey, they found that the problem was widespread, and now Apple has confirmed the bug.

And since Apple says it's just a firmware problem, then the batteries should all be OK (although WI also says Apple is replacing faulty batteries anyway, so chances are that if you want to replace your iPhone, you can still do that). At first, WI said that the non-charge-showing phones were operating on a shorter battery life, but after a few cycles apparently they're running just as well.

So that's one fix Apple can throw in the iPhone's first big patch. What's next?

Filed under: Software, Productivity, Internet Tools

Yojimbo 1.4.1

While it isn't a major release that adds big features like tagging or AppleScript support, Yojimbo 1.4.1 does fix a lot of miscellaneous bugs that users have been battling. A full changelog is here, listing fixes for things like crashes when viewing web archives and some scripting operations, as well as an auto-save fix to make sure your most recent un-saved changes don't get tossed out with the bath water when you quit.

Yojimbo 1.4.1 can be had from from Bare Bones's Updates page.

Filed under: Software, Productivity, Tips and tricks, TUAW Tips

On TextExpander cursor positions and why the Dock hiding feature no longer works


Users of the fantastic TextExpander who are also fond of the cmd+opt+d shortcut for hiding/showing the Dock might have noticed a weird behavior with this shortcut as of late. To be specific: the shortcut doesn't quite work anymore, even in 10.4.8; pressing it will cause the Dock to hide (or un-hide), but the Dock quickly reverses the behavior as soon as you let go of the shortcut. I know I thought it was a mere illusion brought on by sleep deprivation when I first stumbled across this, but occasional attempts at troubleshooting revealed not only that I was seeing just fine, but that a solution or even the culprit were seemingly nowhere to be found.

Fortunately, watching the latest MacBreak #63 in which Leo Laporte and Merlin Mann cover TextExpander taught me not one but two useful things about this typing tool (three, if you count that I now know that Merlin has a mind-boggling 700+ text snippets). First is a handy way to control where your cursor is positioned once a snippet is expanded. All you need to do is include a specific string - %| - in your snippet to dictate where you cursor is inserted after your snippet unfolds itself. This is great for creating snippets in which you still need to include something specific on the fly that can't be snipped, such as creating [a href] links.

Once Merlin covered this hint, however, I was inspired to open TextExpander's Help file to see if there were any other hidden gems. While perusing their FAQs, I discovered an explanation to this aforementioned bizarre Dock hiding behavior (it's towards the bottom of the FAQ page if you're curious). As it turns out, the specific way TextExpander is designed to hook into Mac OS X has uncovered an alleged bug in the OS that causes this unfortunate drawback. SmileOnMyMac is pretty sure this is a bug in Mac OS X rather than TextExpander, and I hope they have alerted Apple, in which case we could hope to see a fix possibly in 10.4.9. For now, the easiest way to get around this quirk and hide/show the Dock is probably to right-click the Dock divider (the line between Applications and the Trash/docs/files sections) and use that contextual menu.

Filed under: Macworld, Software, Productivity, Beta Beat

iClip 4 beta released to MacHeist customers

Customers of the MacHeist bundle should be receiving an email offering a download link for the new iClip 4 beta that was promised. This is a new version that John Casasanta is apparently just about ready to release next week at the Macworld expo, and users are encouraged to help track down bugs and submit them to a bug reporting link provided in the MacHeist email.

I can't help but wonder if Kevin Finisterre and "LMH" are getting their hands on a copy so they can sensationalize any bugs they find.

Filed under: Software, Internet, Apple, Security

MySpace blames Apple and QuickTime for hacked accounts

A malicious QuickTime movie made the rounds across MySpace profiles last weekend, altering user profiles and changing links on their pages to redirect to phishing websites crafted to look like MySpace logins. The movie, CNET reports, actually capitalized on a MySpace flaw and QuickTime's legitimate support for JavaScript to craft what has been dubbed the Quickspace attack. It is also worth noting that while this movie could infect users who simply viewed a compromised page, the attack (as far as we know) only works on IE and Firefox in Windows (in other words: if you're on a Mac, you can resume your regularly scheduled MySpace obsession).

Yesterday, MySpace's chief security officer Hemanshu Nigam contacted Apple to request a fix to plug the hole, even though it was a flaw of MySpace in combination with a legit feature of QuickTime that caused all the damage. Apple is reportedly working on a fix, but for now the two companies have ironed out some workarounds, such as blocking all the phishing URLs and scrubbing their network for compromised profiles.

On a side note: what exactly does one gain from harvesting MySpace account logins? Wouldn't oh, say, credit card numbers be a little more productive? I know there's a lot of kids out there who bank on whether they're in some people's top 8 spaces, but I'm still having a hard time seeing how or why phishers would deal in the same currency.

Thanks Daniel

Tip of the Day

Holding the Command key (aka the Apple key) and pressing Tab will cycle through your open applications. It's easier to Cmd-Tab if you are Copy (Cmd-C) and Pasting (Cmd-V) to and from various applications.


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