Concierge Articles on TUAW - The Unofficial Apple Weblog

Songza 3.0 update available now

by Mike Schramm (May 2nd, 2013)

We mentioned Songza's iOS app last year around when it came out, and the music sharing service has just updated the app to version 3.0. The free app has been almost completely reimagined, and while it still offers plenty of tunes to listen to, the interface has been revamped -- it's much ...

Apple now asking potential Genius Bar customers to reboot iPhone before making an appointment

by Steven Sande (Nov 12th, 2012)

So, your new iPhone 5 is acting quirky, and you want to make an appointment at the Genius Bar to see what's wrong with it. You go to the Apple website, enter the location of your local store and let the concierge know what device you want to get help with ... and you're promptly greeted with ...

Rumor: Apple to release concierge app

by Dave Caolo (Nov 17th, 2009)

The Genius Bar is a popular feature of Apple's retail stores. Shoppers can schedule appointments with the resident Geniuses to request repairs, ask for help and so on. The tough part can be getting an appointment, as they fill up fast. AppleInsider is reporting that Apple will release a concierge ...

Apple Store Concierge on your own Mac

by Laurie A. Duncan (Oct 6th, 2006)

If you've ever been to an Apple store you've probably noticed the launcher-like buttons in the middle of the desktop of all the Macs on the floor. The buttons give you access to that store's Concierge (for Genius Bar and Studio appointments), events calendar, product info and other store info. What ...

Apple upgrading online Concierge reservation system

by David Chartier (Sep 19th, 2006)

It looks as though Apple's Concierge, their online system allowing for Genius Bar reservations, is undergoing a bit of an upgrade. There wasn't much warning, and we don't have any details of what shiny new goodies are going to debut, but it was an already pretty slick system that is bound to get ...

Concierge Safari plug-in v1.4.7 goes Universal

by David Chartier (Jun 1st, 2006)

Concierge is a bookmark assistant plug-in for Safari that offers a multi-function scratchpad, bookmark managing tool and history sorting in a drawer on the side of the browser window. The scatchpad sounds like the most interesting feature, as it allows users to organize URLs, email links, Address ...