Skip to Content

Submit your nominations for the Luxist Awards' Best in Decor
AOL Tech

coverage posts

Filed under: Tips and tricks, iPhone, App Store

Using Skype to battle cell phone dead zones

Is the cell coverage in your area not up to par? Whether you happen to have steel walls or live where there are no cell phone towers or trees cleverly disguised as cell phone towers, some of us must deal with the reality that, while we own arguably the most innovative gadget in recent years in the iPhone, we may not have had the best carrier to accompany it. One way to address this "bag of hurt" is through the Skype [iTunes link] app.

If you don't already have the Skype app, download it -- it's a free download in the App Store. Next, you'll need to make sure that Skype stays online when the screen is locked. This is accessible via the Skype app preferences within the iPhone's main settings page. After this is enabled, the Skype app continues to run in the background and maintains a Wi-Fi connection even after the sleep/awake button is pushed -- or if it's set to automatically lock after a given time interval. Second, because Skype requires a Wi-Fi connection to make and receive calls, you'll also want to make sure that whatever cell phone dead zone you're at also happens to have a Wi-Fi connection.

This workaround obviously isn't without its weaknesses. Assuming that most of those calling you would prefer dialing a phone number instead of your Skype user name, you'll likely need a separate phone number. One option is SkypeIn, which marries Skype to a real phone number. The service costs $18 for three months or $60 for a whole year. And if you happen to have a Google Voice phone number, directing your calls to your SkypeIn number is an option. Alternatively, you could forward all of your iPhone calls to said Skype number whenever you anticipate a cell phone dead zone -- say, before you enter your house, if you have bad reception there. This is accessible via the Phone preferences within the iPhone's main settings page. Doing this, you won't have to give out multiple numbers to your friends and family.

One of the other drawbacks of this alternative is that while an audible indicator (a ringing noise) is present when you're receiving a call, a visual one isn't. In other words, you may need some cat-like ears to know when you're receiving a call.

A seamless solution this is not, but it nonetheless provides a possible workaround until more cell towers are built in your area, or until a push-based solution is available for Skype.

Readers, tell us what you're doing to remedy cell reception issues. Be it a do-it-yourself tin can signal booster or anything else, let us know what's worked for you.

Filed under: Bad Apple, iPhone

Just how bad is AT&T?

The well-known tech blogger Om Malik has broken up with his iPhone. It seems that despite loving the iPhone itself, AT&T's shoddy service in San Francisco just wasn't cutting it. A couple of dropped calls during a phone interview was apparently the straw that broke the camel's back and Om traded his iPhone for a iPod touch plus a couple of phones from other carriers.

That got me wondering. Just how much of a drag on the iPhone is the AT&T network? My service has generally been reliable here in the Twin Cities, but I have suffered problems when traveling. So how about it? How many of you have actually had to dump an iPhone because of the carrier?

[via jkOnTheRun]

Filed under: Hardware, Troubleshooting, Security, iPhone

Insure your iPhone, because AT&T won't



Since I've owned a variety of regular mobile phones and smartphones over the last couple of years, I wasn't surprised to see fine print during the iPhone activation process which warns users that AT&T won't offer their insurance policy on Apple's darling new gadget. I've been on nearly every major mobile phone network in the US - Cingular, T-Mobile (and VoiceStream), Verizon and Sprint - and not one of them covered smartphones with their policies. In fact, if you were upgrading an existing AT&T account and swapping out your old phone that had an AT&T insurance policy on it, you too were warned that the policy would be automatically removed from your account. Gee, you'd think these companies don't trust us with small, easy-to-drop expensive electronics. Who knew?

To help remedy this lack of a contingency plan for the iPhone, I decided to call a few insurance companies in the Colorado area to see if they could cover it. What many people might not know is that these companies typically cover electronics like mobile phones and even notebook computers, often at prices far cheaper than extended warranty plans from manufacturers and retail stores. While I'm not entirely familiar with how fast actin' or comprehensive this kind of coverage is from every provider, I do know that mine - State Farm - will cover both hardware failure and accidental damage (though accidental damage will cause my premiums to increase, while an incident like theft will not).

Back to getting coverage for your shiny new phone, however, the summarized rundown I got from calling three of the big general insurance providers (Allstate, Geico and State Farm) is that attaching a clause to a renter or homeowner insurance policy specifically for covering an iPhone would add only $5-20/year to a policy. Keep in mind these were estimates based on a $600 iPhone, and it appears that you can't simply ask these guys to insure a phone; you need to have some kind of a primary policy with them first, then attach this specific clause. Surprisingly, every representative I spoke with knew exactly what an iPhone was, and a couple of them asked me whether I was happy with mine.

As far as coverage through companies like specialized electronics or computer insurance providers is concerned, I had a much harder time finding anything substantial. Most of the companies I spoke with didn't have policies in place, and only Safeware confirmed that they were "seriously considering" introducing iPhone coverage. They do, however, cover other smartphones, and a quote for a BlackBerry Curve (a $400 smartphone) was $65 for a year, covering accidental damage, loss and theft. A downside, however, is that repairs for damage have a turnaround time of 7-10 days, with no loaner options available. If being without a phone is a primary concern, the loner option included in AppleCare for iPhone might be a good 'plan b' to consider in combination with one of these insurance policies.

Ultimately it's a good thing to at least have insurance options in addition to AppleCare, since Apple doesn't cover any sort of accidental damage. Since insuring an iPhone through one of the larger companies seems to be so cheap, it's basically a no-brainer to pick up at least some kind of a policy. If y'all have other ideas or options for insuring your shiny new iPhone, please enlighten the rest of the class with a comment.

Tip of the Day

Reply in the Mail.app with a specific quote.
Select the text you want quoted and then hit the reply button.
Only your selected text will copied to the reply email.


Follow us on Twitter!
 TUAW [Cafepress]

Featured Galleries

DNC Macs
Macworld 2008 Keynote
Macworld 2008 Build-up
Google Earth for iPhone
Podcaster
Storyist 2.0
AT&T Navigator Road Test
Bento for iPhone 1.0
Scrabble for iPhone
Tom Bihn Checkpoint Flyer Briefcase
Apple Vanity Plates
Apple booth Macworld 07
WorldVoice Radio
Quickoffice for iPhone 1.1.1
Daylite 3.9 Review
DiscPainter
Mariner Calc for iPhone
2009CupertinoBus
Crash Bandicoot Nitro Kart 3D
MLB.com At Bat 2009
Macworld Expo 2007 show floor

 

More Apple Analysis

AOL Radio TUAW on Stitcher