Coverage Articles on TUAW - The Unofficial Apple Weblog

Verizon finally introduces iPhone to areas with no AT&T coverage

by Steven Sande (Feb 11th, 2011)

Up until yesterday, mobile phone customers in vast parts of Montana, Wyoming, North and South Dakota, and Nebraska had no way to get an iPhone. Why? There simply wasn't any AT&T coverage in these areas, so the customers -- who were mostly on Verizon -- had no access to the popular ...

Apple is the most-covered tech company

by Dave Caolo (Sep 27th, 2010)

Here's a bit of news that's no shock to us. According to the Pew Research Center's Project for Excellence in Journalism, Apple receives more coverage from the press than any other tech company. The research center recently concluded a year-long study, which found that a full 15.1 percent of all ...

Best Buy to expand iPad availability, sales cannibalizing laptops by up to 50%

by Mike Schramm (Sep 17th, 2010)

Here's another report of the iPad stealing attention and money away from more traditional computing. Best Buy's CEO Brian Dunn tells the Wall Street Journal that the iPad has "cannibalized" sales of laptops by up to 50%, meaning that customers in the big box retail store have gone for Apple's ...

AT&T says New York City service is improved

by TJ Luoma (Jun 30th, 2010)

While AT&T's service has been notoriously bad even before the iPhone launch, iPhone users in New York City have suffered some of the worst of it, with one Apple Genius reportedly saying that 30% dropped call rate was average. (I think he misspelled "atrocious.") The good news is that AT&T ...

Analyst: 40% of AT&T customers may head to Verizon if there's a vPhone

by Mike Schramm (May 26th, 2010)

If the rumors are true and Verizon does eventually get to carry the iPhone, AT&T's CEO should probably be a little more worried than he is. Analyst Drake Johnstone says that if Verizon does carry Apple's smartphone, 40% of its customers are likely ready to jump ship for another carrier. That's 6 ...

Mark the Spot app delivering results for low-coverage iPhone users

by Michael Rose (May 18th, 2010)

Back at the end of 2009 when AT&T introduced its Mark the Spot app, some were skeptical that the location-aware self-reporting tool for coverage issues and dropped calls was anything more than a sop tossed to irked iPhone owners in the interest of better PR for the cell carrier. Still, like ...

CES goes down to the docks

by Mike Schramm (Jan 5th, 2010)

It's CES time yet again, and that means that everybody and their business partners will be showing off iPhone and iPod touch accessories that do all sorts of crazy things, from the useful to the useless. Here's two interesting docks that Engadget has already seen at the big electronics show. The ...

Will AT&T introduce usage-based pricing?

by Erica Sadun (Dec 9th, 2009)

Ralph de la Vega, AT&T head of consumer services, has hinted at usage-based pricing strategies in response to increased consumer data consumption, according to stories on the Huffington Post and Reuters newsfeed. De la Vega spoke at a recent USB investor conference, saying that AT&T was ...

AT&T offers app so you can report crappy service. Huh?

by Mel Martin (Dec 7th, 2009)

In one of life's supreme ironies, AT&T today posted an iPhone app that allows you to report substandard service. That's right folks. Got a dropped call? No reception? AT&T Marks the Spot [iTunes link] is designed to get that info to your favorite cell company so they can act on it. Let's ...

Verizon to AT&T- 'The Truth Hurts'

by Mel Martin (Nov 17th, 2009)

Verizon isn't fazed by the AT&T legal claims that the Verizon ads attacking poor coverage are false and misleading. Our sister site Engadget broke the story of the Verizon response to the suit and you can read the it here. Verizon isn't pulling any punches and says "AT&T did not file this ...

Whoa! AT&T has had enough of the Verizon slams

by Mel Martin (Nov 13th, 2009)

AT&T is clearly not going to take it anymore. Today, they blasted back at Verizon for the nasty ads about AT&T coverage. In a press release today, the communications giant pulled out all the stops: "AT&T's wireless data coverage reaches 303 million people – or 97% of the U.S. ...

Using Skype to battle cell phone dead zones

by Sang Tang (Sep 30th, 2009)

Is the cell coverage in your area not up to par? Whether you happen to have steel walls or live where there are no cell phone towers or trees cleverly disguised as cell phone towers, some of us must deal with the reality that, while we own arguably the most innovative gadget in recent years in the ...

Just how bad is AT&T?

by Mat Lu (Feb 13th, 2009)

The well-known tech blogger Om Malik has broken up with his iPhone. It seems that despite loving the iPhone itself, AT&T's shoddy service in San Francisco just wasn't cutting it. A couple of dropped calls during a phone interview was apparently the straw that broke the camel's back and Om traded ...

Insure your iPhone, because AT&T won't

by David Chartier (Jul 18th, 2007)

Since I've owned a variety of regular mobile phones and smartphones over the last couple of years, I wasn't surprised to see fine print during the iPhone activation process which warns users that AT&T won't offer their insurance policy on Apple's darling new gadget. I've been on nearly every ...

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