Tag: customer-satisfaction

3GS has 99% satisfaction rate, AT&T not so much

by Mike Schramm (Aug 18th, 2009)

A recent customer survey (of only 200 customers -- what are these surveys getting away with only 200 respondents?) claims that the iPhone 3GS has a 99% satisfaction rate. A full 99% of 200 polled iPhone customers claim that they are satisfied with their purchase, while 82% of them claimed they are ...

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