Diagnostics Articles on TUAW - The Unofficial Apple Weblog

Apple reportedly prepping remote iOS diagnostic tools

by Chris Rawson (Aug 31st, 2011)

According to Hardmac, Apple is testing a remote diagnostic tool for iOS devices. The tool will allow support personnel to obtain information on a device's UDID, name, battery diagnostics, iOS version, and crash logs via an entirely online interface. The supposed intent behind this tool is to ...

New Wi-Fi Diagnostics tool a part of Mac OS X 10.7 Lion

by Steven Sande (Mar 16th, 2011)

When Mac OS X 10.7 Lion leaps onto our Macs later this year, Apple's support specialists will have a new tool to use to troubleshoot those pesky Wi-Fi problems. AppleInsider reports that a new Wi-Fi Diagnostics tool can be found in Lion's /System/Library/CoreServices folder, along with a number ...

Mac 101: Building a bootable diagnostic and repair flash drive

by David Winograd (Dec 2nd, 2009)

More Mac 101, our tips and tricks for novice Mac users. Update: You cannot install Snow Leopard on an 8 GB flash drive. I was incorrect in writing that an install of Essential System Software would take 3.81 GB. As a few of our commenters pointed out, and as is the case, in testing I erroneously ...

Apple posts two new updates

by Joachim Bean (Oct 23rd, 2009)

Just days after all the hardware updates on Tuesday, Apple has posted two new support downloads. The first, Pro Applications Update 2009-01, contains several updates for applications in Final Cut Studio. This update includes Final Cut Pro 7.0.1, Motion 4.0.1, Soundtrack Pro 3.0.1, Color 1.5.1, ...