Snow Leopard introduced many welcome changes to Leopard and one huge annoyance. When copying an email address from Mail, Snow Leopard wraps the address in "< >" brackets, for example, "<annoying@email.com>". When pasting, you've got to go back and remove the brackets.

Mac Daddy World has identified the preference setting and posted the simple Terminal commands that will eliminate the brackets. I tried it and it's working perfectly! Thanks, Mac Daddy World. That was very simple and most welcome.

While most users are happy with Snow Leopard, there are these annoyances. Is there something bothering you?

If you use Gmail, you have something to be excited about today, because you can finally have new email messages pushed directly to your iPhone when they arrive.

For many users, however, their first response is "it's about time!" and others have even gone as far as saying "it's finally here, no thanks to Apple." This new feature, unveiled this morning by Google, has even been called a "workaround" to Apple's alleged refusal to support push email, but in reality this isn't the case.

Push: What is it, and how does it work?

To understand why push services have not been available before, let's first discuss what exactly push is. When a client (be it a mail program, Twitter client, or web browser) needs to notify a user when new content or information is available, it has to periodically connect to the server and check for changes.

This is the way email clients have worked for years: the client checks with the server at a defined interval (usually every 5-15 minutes), downloads any new messages, and notifies the user that new mail has arrived. Many other services, such as RSS feeds, Twitter, Facebook, and even the Gmail website work the same way; they just check the server more often, which gives the appearance of real-time notifications.

Other services, such as instant messaging clients, maintain a constant, active connection to the server at all times. When new information is available for the client, the server sends, or "pushes" the information directly to the client as soon as it is available. In corporate environments, mail services such as Microsoft Exchange have paved the way for push email, by having the mail client (usually Outlook, Entourage, or other clients that support Exchange) maintain an active connection to the mail server, which allows the server to notify the client immediately when new mail arrives.

Read on to find out how Gmail push works, and what you need to know to get it set up on your phone.

My Friday favorite is SpamSieve. We have mentioned it a few times previously, but since it has recently been updated to version 2.76 I wanted to sing its praises again. It's the best way I've found to deal with spam.

Using Bayesian filtering, SpamSieve installs as a plug-in to your mail client and lets you mark messages as spam. As you do, it builds a a corpus file of rules telling determining what is spam and what isn't. The more messages you mark, or train, the more accurate SpamSieve gets. I've been using it since November of 2003 and after years of training, it's so accurate that it rarely fails to catch an errant spam encrusted message. When it does, using either a keystroke sequence or a pulldown menu from your Mail client you can train it as spam.

At the start, it's quite labor intensive since you have to mark a few hundred messages for it to really start working, but it pays dividends. After a while, you'll have a personalized set of inclusion/exclusion rules that gets better over time. To give you an idea, yesterday I received 307 emails. Out of those SpamSieve correctly marked and moved over 30 messages and missed only 2 that needed training.

Innovation is a wonderful thing. Developers are taking built in features of the iPhone and improving upon them. As Bookmarks is a subsystem for iPhone/iPod touch Audiobook listening, Say It & Mail it [iTunes Link] is a subsystem for Voice Memos that outclasses the Apple-designed feature by a mile. Apple's Voice Memo app lets you record a memo and optionally create an email to send it. That's pretty neat, but how about recording a voice memo and sending it as a pre-addressed email along with the option of attaching a picture (either shot from the camera, or photo library) and tossing in your location for good measure?

Say it & Mail it does all this in the easiest and most intuitive way imaginable for $1.99. Start by tapping on 'Say it' and record a voice memo. Tap 'Play it' and listen. From this point you can Mail it, or tap on a camera icon to take or use an existing picture. Then click on the little 'Interstate 10 sign' icon and the built in GPS will find you, display a road map or satellite view of your location, and add the clickable Google Maps link to the email.

You don't need to use it all, but you can't send email unless there is a voice memo created first. The other two options are, well, optional.

Read on for more details & a video preview.

Earlier today, I posted about the ability to find previously deleted emails using the Spotlight search on the iPhone, adding to the already intense swarm of news surrounding this issue. My findings were that, by ensuring your trash folder was emptied and refreshed, the problem appeared to be solved.

However, many of you responded indicating that this did not work for you, and that you were still seeing cached messages. Then Cult of Mac posted an update to their original piece, suggesting that the problem was more specific to POP accounts. Although I had tested both POP and IMAP accounts with similar results, I decided to investigate further.

First, to clarify: The problem here is *not* with Spotlight caching the contents of your email, as many have suggested. Spotlight simply indexes the available content on your phone, and logs a pointer to it. When you tap a search result, it opens the associated application and tells that app to view the content. In this case, it sees an email message and asks Mail.app to open it, which it does, because Mail.app still has the message content stored locally. Secondly, this appears to be specific to POP accounts. On IMAP or Exchange accounts, deleted email messages do appear in Spotlight results until the trash folder is emptied, as described in my earlier post.

I created a fresh account and configured it for POP access, then downloaded the mail. Searching spotlight, I could see the message I was looking for. I then went back to the message and deleted it, and that's where the fun starts. I conducted this same test multiple times, and found that sometimes, the message would now show up in Spotlight twice, one result opened the message, intact, with the Inbox listed as the folder to return to; the other displaying a message in the trash folder, but with an error displaying the body of the message. Other times, I would only see one result, pointed directly to the trash.

Note: The problem discussed below behaves differently depending on the type of email account being used. Users of POP mail accounts are indeed noticing a problem with deleted email messages appearing in Spotlight search results. Please see this post for updated information.

Our friends over at Engadget have highlighted a Cult of Mac post that, at first glance, appears to have found a bug in Spotlight's caching of email search results on the iPhone. The idea is that after you delete an email from your inbox in the iPhone's Mail.app client, you can still locate and open the e-mail using Spotlight search, if you know the subject of the message.

What's really happening, though, is what Apple might otherwise call "user confusion." When you delete an e-mail message in most mail clients, the message isn't magically deleted, but instead moved to a "trash" or "deleted messages" folder. Being a folder, it is indexed by Mail to provide an unread count, as well as by Spotlight so that you can easily find messages in the folder. When you search for the email, it shows up in Spotlight and opens in Mail because the message still exists in your trash folder.

All right, so what can you do to avoid this? Well, you need to empty the trash folder from your email. With many providers, you can just go to the trash folder, and delete the message from there to permanently remove it. The problem there is that, if you use a service like Gmail, the message doesn't really get deleted when you do this because of the way Gmail translates its labels into folders. Gmail's Trash folder is also set to purge itself after 30 days by default.

Your options? You either have to use the Gmail web interface in Safari, or if you don't mind tweaking your Gmail settings, you can enable the Advanced IMAP Controls Lab and then change your Gmail settings to immediately delete messages instead of using the trash folder. (Note that if you have your "All Mail" label configured to show up in IMAP, you will need to either disable it, or delete the message from that folder on the iPhone as well. See this thread for more information.) Once you've deleted the message, go in to the Trash folder and hit the refresh button to ensure that the message is no longer listed, which will remove it from the local mail cache. This should also clear up Spotlight's index so that the message no longer appears.

By now, you're probably wondering if this is really something to worry about. In my opinion, it really depends on how you manage your email. If you rarely delete messages, or you just delete things that are not of interest to you, they will most likely disappear from your trash folder after a specified time period that is set by your email provider (usually somewhere between 7 and 30 days.) However, if you intentionally delete messages with the idea that the message is unretreivable, then you should probably consider testing this out for yourself to see if it affects you. Again, with many providers, just periodically deleting the contents of the trash folder will do the trick. If you use Gmail, or your company's email services are hosted by Google, then you may need to log in to the web interface periodically to empty the trash, or you can look into the available configuration options, if you feel comfortable doing so.

So in reality, this isn't really a bug as much as it is what I would call "intended, but unexpected behavior." Many people simply forget that the trash folder exists, particularly on the iPhone where you don't always see it sitting off to the left hand side of your inbox. Checking your trash folder for any unintentionally deleted items, and cleaning out the old messages periodically, isn't really a bad habit to get into. With that said, however, I do think that Apple could improve this behavior by implementing some simple changes like adding an "Empty Trash" button to the trash folder, showing the count of all messages in the trash instead of just unread messages (so that it's easier to notice there are messages in there), and having Spotlight either ignore deleted messages like Leopard's Spotlight does, or at least indicate that they were found in the trash.

What are your thoughts on this? Do you consider this to be a bug, or do you think it's just a place that Apple could improve the experience on? Let us know in the comments!

Update: Leander Kahney has posted an update to the original Cult of Mac post that clarifies this issue a bit more. It seems that accounts using POP are configured by default to remove messages after one day or one week, thus causing them to continue to appear in Spotlight search results. Unfortunately, there isn't an option to remove them immediately, however, only after a day, one week, one month, or never. Because of this, Spotlight still sees them in the index, and Mail still contains a cached copy of the message until the time limit configured in the settings is reached.

If you'd like to check out this setting for yourself, go to the Settings app, tap on Mail, Contacts & Calendars, and choose the POP mail account you want to modify. Scroll down and choose Advanced, and the retention settings will be at the top of that page under Deleted Messages. It appears the default for a new account is to retain messages up to one week. So this is still the OS doing what it's configured to do, but there really should be an option to remove messages immediately here. If Apple were to add an option there, and/or remove Spotlight's ability to index deleted messages, the problem would be solved.

Update 2: After further investigation, it appears that some messages deleted on POP accounts do disappear from Spotlight, while others show up long after the message is deleted. I have conducted several tests on this situation, including on different versions of the iPhone OS, and have posted an update with details.

We all know that texting and driving is dangerous, but what about going beyond just sending short text messages, and actually composing and sending emails while driving? I'm voting for "stupid" as the proper adjective to use.

iPhone Savior had a report this morning about Lane Roster, a Huntington Beach, California repo man who has taken driving and emailing to an extreme. Mr. Roster decided that he absolutely had to send emails while driving, so he mounted his iPhone on the dash of his car and loaded the Email 'n Walk app [app store], a program that uses a camera view of what's directly ahead of you as the backdrop to a standard email screen.

Email 'n Walk, as the name implies, is designed to be used while walking. Roster, in a phone interview with iPhone Savior, stated that "If I can't email and drive or send an occasional text I would get absolutely nothing done." He also admitted to getting into two minor accidents while emailing and driving:

"I had only two minor love taps where I rear ended some folks," Roster said, "There was no major damage to speak of. I just settled it right there with good ol' American greenbacks and we were on our way. I won't lie, I do swerve a tad some days when I'm tired, but email driving is a real rush man!"

I'm going to end this post with two quick reminders: don't text (or email) and drive, and try to stay out of Huntington Beach, California if you value your life and your car.

My favorite iPhone artmaking app, Sketches, has been updated again, this time to version 1.7. It's been made compatible with the iPhone 3.0 firmware, which means you no longer have to leave the app to share your pictures via email, and they've added in a few other bug fixes and improvements which will set them up for the next major release, the big 2.0.

This release isn't done yet though: "Redo" has been added in -- when you hold the Undo button down in the app, you'll get a whole menu of different options to go to various points in what you've done so far. And the Zoom function has been tweaked and improved as well, offering a quicker response and a better resolution, even when zoomed in.

I'm a big fan of Sketches, and expecially of the app's ability to let you pull in a background from almost anywhere (from your phone's camera to the Google Maps app), and then make your own marks on it. It's more than just an art app -- I've used it as a memory jogger, and even as a way to quickly send directions out to others via email or Twitter. It's available to new users on the App Store for $4.99, or the 1.7 update is free to those who already have it.

Cable, broadband, and phone giant Comcast has joined the ranks of companies jumping on the iPhone bandwagon with a helpful and free new app: Comcast Mobile [App Store].

Let's get one thing out of the way right now; this app will not let you stream video from your Comcast set-top box to your iPhone. So what does it do?

• Provides a unified inbox for Comcast email and voicemail
• Lets you sync your SmartZone contacts with your iPhone or iPod touch
• Shows call logs for Comcast Digital Voice, and allows call forwarding and control of voicemail.
• Gives you detailed TV listings in The Guide, complete with reminders and favorites
• Allows viewing of On Demand movie trailers

How does this compare with the AT&T U-verse and DirecTV apps? The AT&T app doesn't provide any email or voicemail features, nor does it provide a way to sync with an online address book. Both apps do provide the capability to remotely schedule a DVR, a feature missing in Comcast Mobile that the company says will be available in the next release. DirecTV doesn't provide phone service, although they do provide HD television for some traditional telecom firms like Qwest.

I had a chance to work with a pre-release version of the app loaded on an iPod touch, and I was impressed with the stability, speed, and functionality of Comcast Mobile. Read on for more details about the app.

Michael Rose had a double-take today while he was reading an email on his iPhone 3G running iPhone OS 3.0. In the message -- a comment from TUAW reader binklewis -- was the place name 'San Antonio, TX'. As Mike scanned the email, he noticed that those words were highlighted as a link, and tapping the link opened up a map in the iPhone's Map app.

Sure enough, these new data detectors in Mail for iPhone OS 3.0 were noted in Apple's preview of the upgrade, but seeing them in action is pretty neat. Further playing about (below) showed that full addresses (in addition to just city names in emails) also work, placing a pin right at the site of an address that had been tapped in a mail message. In earlier versions of iPhone OS, you could tap on a phone number embedded in an email to dial it, but that was about it.
These data detectors are similar to the ones included in Mail.app on Mac OS X. Unlike Mac Mail, however, there's still no way for times and dates (i.e., "june 29 at 3:30 PM") to be detected and added to the iPhone Calendar app. Perhaps that's an upcoming feature for iPhone OS 3.5!

If your iPhone was connected to an Exchange server for email, contact or calendar synchronization prior to your upgrade to the 3.0 software, you may have run into the same problem that was bugging me for a day or so: the timeout on the passcode lock gets set to "Immediate," forcing you to enter the code almost every time you pick up the phone. Secure, sure, but very annoying. Going to the usual settings location to adjust the timeout shows no choices other than the insta-lock; what to do?

A thread on the Apple discussions boards points to the answer. Since the ActiveSync link to the Exchange server controls some security policies on the phone, you need to refresh those controls; the easiest way to do that, short of deleting and recreating the Exchange account, is to turn off all three sync modes and the Push setting. Once that's done, you can go back to the passcode lock screen and disable the lock or adjust the timeout. Put your sync settings back the way they were and your changes to the passcode config should remain in place.

While this is an annoying quirk, it's not all gripes and grimaces in the Exchange support department. At long last, users of Exchange calendars can send meeting invitations (hallelujah!); Exchange 2007 users can even view the reply status of attendees. Users can specify additional mail folders for sync, and Exchange 2007 users can search server-side mail from their devices.

For a full rundown on the enterprise-friendly features of iPhone OS 3.0, check out the Enterprise Integration guide via Apple's enterprise features page.

Thanks to everyone who sent this in.

Yesterday, amidst the SlingMobile débâcle and an OS update, Kerio Technologies released Kerio Mail MailServer 6.7. The mail and collaboration server, often used as a replacement for Exchange, has added several new features, including a few geared toward Mac users.

The Kerio Global Address List (GAL) is a new feature that provides a simple way to get address and contact info from clients like Outlook or Entourage. It syncs and authenticates with both Microsoft Active Directory and Apple Open Directory, as well as Kerio's own user directory. In any company, people join and leave the group, and users are often required to manually update their address books to add and remove entries. With GAL, it's a single directory in a single place, and changes are transparent for users. It supports Entourage, works with the iPhone and functions offline.

Kerio MailServer 6.7 also comes with an auto-configuration script for Entourage 2008, downloadable within the Kerio client, providing pre-configured account setup. There's support for private events in iCal, allowing users to maintain personal schedules without requiring a separate calendar application. AddressBook gets some additional love with support for synchronizing groups (which become Categories in Entourage).

Kerio has had good support for iPhone users for a while now. For non-iPhone mobile users, there's new support for viewing HTML emails on Nokia devices, as well as DataViz RoadSync compatibility.

The MailServer itself is now a certified VMWare appliance, and promotes compatibility with two new Linux distributions: Ubuntu 8 and Debian 5. CentOS is the preferred platform for running on VMWare. IT admins and users alike will appreciate the dramatically improved anti-spam engine, which has been optimized for multi-CPU use, parallel processing of email messages for large queues, improved heuristics and 13 layers of spam protection.

In addition to some of the previously available migration tools provided by Kerio, a new IMAP migration tool relieves what is undoubtedly one of the biggest headaches in switching mail servers: keeping your old mail. It's a cross-platform utility which moves messages, folders, accounts and domains from the old system to Kerio MailServer. The IMAP migration tool has been fully tested with OS X.

Kerio's pricing has remained the same with this release. Starting at $499 for 10 users, there's a range of options available for different configurations and add-ons, as well as subscription pricing. See Kerio's pricing page for more details.

Once again, it's time for another edition of Ask TUAW: the place where we try to answer all of your Mac and Apple-related questions. This week we're taking questions about bypassing the Apple registration screen, installing Leopard Server on the latest Mac Mini, AppleCare for iPhone version 1.0 and more.

As always, we welcome your suggestions for this week and questions for next time. Please leave your contributions in the comments for this post. When asking questions, please include which Mac and which version of OS X you're running. If you don't specify, we'll assume you're running Leopard on an Intel Mac.

Tom asks:

When I do an install of OSX or after bringing home a new Mac I get to a screen that asks me to register. If I don't want to fill out that information in is there any way to bypass it?

Sure. Once you get to the registration screen simply press the Command and Q keys and you will see a new dialog box come up. On it, one of your choices will be to "Skip" the registration process. Simply click it and you'll move on to the next screen to create your user account and finish the setup of OSX.

John asks:

I have a Leopard Server installer DVD from last year and I'm having trouble installing the software on one of the new Mac Minis. It won't even boot the Mini nor will it work when I try upgrading OSX client to server. Once it installs I get endless restarts, etc. What's the best way to accomplish this?

Back in March I made a plea for a native Gmail application on the iPhone. As it turned out, Google was working on a new version of the Gmail Mobile site that takes advantage of HTML5 features like database storage to provide caching functionality on the iPhone and Android phones. The demo was compelling; a super-fast Gmail experience that includes long-awaited features like full label support, the ability to apply changes to multiple messages at once, and a floating action bar (dubbed the "floaty bar") that allows you to archive, delete, mark read/unread, add or remove a star, or mark messages as spam without having to scroll to the top or bottom of the thread you are viewing to do so.

The demo was certainly exciting, but though I was hoping would be released soon, I was fearing we were still a year away from seeing this new version of Gmail Mobile. Boy, was I wrong.

This sexy new web version of Gmail Mobile was released yesterday, and as a heavy Gmail user I have only one word for it: Glorious! Okay, I'm a blogger, so we know I never only have one word for something. But if you've been using the built in Mail app on your iPhone to avoid the clunky web version, it's time to try Google Mobile again.

While it's a huge, massive improvement on the previous version, the new Google Mobile is not without areas that could use improvement. For one, it is very slow to load. For me, I'm willing to put up with this since once it does load everything is significantly faster than it was. But it would certainly be nice to see an improvement in this regard, and that's something that was hinted at on the Official Gmail blog post announcing this new version. Another small annoyance is that the buttons are smaller than standard iPhone buttons, and there are more of them. It's manageable, but does require a bit of extra care and attention.

All in all, a very solid improvement, and one that makes working with email on the iPhone significantly more pleasant for Gmail users.

I thought I'd seen pretty much everything, but as more and more iPhone apps come out, there are an increasing number that lean toward the bizarre.

A good example is Corbeau, [App Store link] a U.S. $1.99 application that lets you create ransom notes or threatening emails with little effort. Of course, it's all in fun, but one wonders about the mind behind some of these apps.

With Corbeau (French for crow, which is slang for someone who sends anonymous notes) you simply use the keyboard on your iPhone/ iPod touch, and type your brief note. If you are sending to a Mac or another iPhone they get the note as you created it. If you are sending to another device, you can save your note as an image to your photo roll, then forward it as an email attachment. The current iPhone software does not allow 3rd party apps to send attachments, although that is fixed in iPhone OS 3.0.

You can change the size of the letters, and drag and drop the letters to change their position before you save your work. You can also choose a photo that's on your iPhone to use as a background. You can shake the iPhone to clear the screen, or you can tap the trash icon.

I don't know how much use people will get out of this app, but I would think it might be handy to send notes to people or companies you are unhappy with.

One final note. Although the app is called 'Corbeau', when you save it to your iPhone from the U.S. App Store it is called 'Blackmail'. An appropriate name, if ever there was one.