Help Articles on TUAW - The Unofficial Apple Weblog

Invalid Keynote document? Calm down and try this fix

by Michael Jones (Aug 7th, 2012)

Let's set the scene: It's Monday morning, and you've been working tirelessly all weekend, tweaking and putting finishing touches on a big Keynote presentation that you'll be using at today's board meeting. Now that it's finished, you decide to run through it one last time, just to be safe. So ...

App alerts Singapore Red Cross trainees of local need

by Kelly Hodgkins (Jul 16th, 2012)

The Singapore Red Cross Society recently updated its Rapid Rescue iPhone app that'll help visitors and residents in distress. The app lists all 12,000 first-aiders in Singapore and lets you put out a call for help. When an SOS is requested, an alert goes out to all first-aiders within a 2 KM ...

circleof6 app aims to prevent sexual violence

by Mike Schramm (Mar 21st, 2012)

The White House put together a competition last year to try and encourage developers to build mobile apps dedicated to helping stop sexual violence, and a winner of that competition has just arrived in the App Store. circle of 6 is that app -- it's an emergency notifier that allows anyone to ...

TUAW Help Line: holiday gift questions & answers

by Michael Rose (Dec 25th, 2011)

The goose is cooked, the cookies crumbled, the wrapping paper thrown away and the relatives released to their neutral corners. Finally, you can get down to the post-holiday fun of setting up your new iPad, or transferring your data from your old PC to your new Mac! Unfortunately, the end of a ...

Ask TUAW Video Edition: Extending your AirPort wireless

by Justin Esgar (May 31st, 2011)

Ahhh ... Tuesday -- what a glorious day, and a perfect day to talk about AirPort wireless setups. For this week's Ask TUAW video, here's a short piece on how to extend your wireless network. We're using an AirPort Extreme, but the steps are the same for the Express. The video is in the second ...

Ask TUAW Video Edition: Migration Assistant

by Justin Esgar (Mar 22nd, 2011)

Today we discuss the Mac OS X Migration Assistant. Joe asks, "What's the best way to transfer my old data on my old MacBook to my new MacBook Pro without erasing new software on the MBP like the new iLife suite?" Well Joe, you and many other TUAW readers are going to learn about the Migration ...

Ask TUAW video edition: Playing video formats

by Justin Esgar (Jan 25th, 2011)

Hey everyone, it's week two of Ask TUAW's video edition. This week we help Nolan play a WMV file and discuss the options that are out there to play all sorts of video files. Remember, you can leave us questions in the comments! The video is on the next page. Mentioned in this ...

Ask TUAW: Outlook 2011 attachment problems, Apple TV alternatives, deleting apps and more

by Chris Ullrich (Dec 17th, 2010)

Welcome back to another edition of Ask TUAW. Each week this column will feature questions from readers and answers by the TUAW team. If you have questions for the following week's column, drop them in the comments, and I will do my best to get to them. When asking a question, please include ...

Xcode Tip: Updating your documentation

by Erica Sadun (Oct 22nd, 2009)

It appears that the Dev Center at Apple just updated its documentation set today. If you're using Xcode 3.2 and you want to update your documentation, you might be looking in the wrong place. Before 3.2, you used to update your documentation in the Developer Documentation window (Help > Developer ...

Ask TUAW: Recovering pictures, updating Facebook, iPhone battery life and more

by Chris Ullrich (Feb 25th, 2009)

Once again, it's time for another edition of Ask TUAW: the place where we try to answer all of your Mac and Apple-related questions. This week we're taking questions about recovering pictures from corrupted compact flash cards, Twitter for the iPhone, extending iPhone battery life and more. As ...

Ask TUAW: Preventing automounting, Exchange support, printing selections, and more

by Mat Lu (Feb 18th, 2009)

For this edition of Ask TUAW we've got questions about preventing an external partition from automounting, printing text selections, getting email from an Exchange server, syncing the Address Book with Google contacts, and more. As always, your suggestions are welcome. Questions for next week ...

Force help to be more helpful

by Aron Trimble (Feb 10th, 2009)

Being the Kool-aid sipping, Apple fanatic that you are, I'm sure you have already updated to the latest versions of iLife and iWork, right? If you have then it's not unlikely for you to be experiencing the same kind of problem that Rob Griffiths over at Macworld is dealing with as well. Following ...

TUAW Tip: use the Help menu to search Safari bookmarks and history

by Brett Terpstra (Nov 24th, 2008)

Note: This tip is Leopard-only, sorry Tiger holdouts. The Command-? trick is easily one of my favorites among the less-ballyhooed feature expansions of Leopard. If you missed that one, it allows you to search for menu items in any application by pulling down the "Help" menu, which can be triggered ...

iPhone 101: A user guide to take with you

by Robert Palmer (Jul 9th, 2008)

If you're going to be a new iPhone 3G owner this week, you might want to make a note of this site to help you get acquainted with your new mobile device. Apple has a guide to the iPhone available at http://help.apple.com/iphone/guide that you can view directly in MobileSafari, so you'll always have ...

TUAW Tip: Use Help to select menu items in Leopard

by Mat Lu (Feb 8th, 2008)

Over at Mac OS X Hints I recently ran into this doozy of a hint that I somehow missed on its first go around. Basically the idea is to capitalize on a great new feature in Leopard's help. You can get to any menu item without your mouse by activating the help menu with the keyboard shortcut ? + ? ...