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Filed under: iPhone

iPhone 3G rolling worldwide, Russia coming soon


Thanks to the magic of time zones, the iPhone 3G is already on its worldwide march across 21 countries.

Tipster Lawrz let us know that the handset is on sale in the Philippines from Globe Telecom, after a sold-out party that started at 10 p.m. local time counting down to midnight August 22. It's already Friday in India, and midnight is just now crossing Europe, as of this writing.

Also, tipster Efthymios tells us that Vodafone Hellas is distributing unlocked iPhone 3Gs, as is the law there. 8GB models are €499 and 16GB models are €569. Contracts plans for the handsets have not been announced, but should be available in the next few hours. (Update: and here they are.) However, Efthymios notes that Greek character input is not yet available for the iPhone, with many people having to resort using "Greeklish" instead: Greek words typed with English characters.

Reuters notes today that Russia will also be getting the iPhone 3G in October. Apple struck a deal with the country's largest mobile provider, MTS, which has nearly 84 million subscribers.

Thanks, Lawrz and Efthymios!

[MTS details via Macworld]

Filed under: iPhone

August 22: Big day for iPhone abroad


Mark your calendars for August 22, when many countries will start offering the iPhone 3G for sale. Here's a list of the countries that are expecting launches that Friday (and their associated carriers, in parentheses):

Apple said last month that 20 countries would be getting iPhone 3G on the 22nd. Singapore is also rumored to be releasing the iPhone 3G that day, but SingTel hasn't confirmed their participation yet.

In other news, Virgin Mobile is now offering iPhone 3G service in Australia. This addition gives the country four providers to choose from: Vodafone, Optus, and Telstra are the other three. Sadly -- according to this article, they're already out of stock.

[Compiled with help from setteB.it, VentureBeat and AppleInsider.]

Filed under: iPhone

SingTel confirms iPhone for Singapore, India, the Philippines and Australia

In a singularly uninformative press release, SingTel, Singapore's largest telecommunications company, has announced that it is bringing the iPhone to "Singapore, India, the Philippines and Australia later this year" through several subsidiary carrier brands: SingTel, Bharti Airtel, Globe and Optus.

The latter confirms our earlier post that Aussies won't be limited to Vodafone for their iPhone needs. Unfortunately no dates or pricing have been announced; it seems safe to assume this will cover the forthcoming 3G iPhone. In any case, this is good news for some of our Asia / Pacific iPhone brethren.

Thanks Peter!

Filed under: Analysis / Opinion, Rumors, Apple, iPhone

iPhone coming to India on Vodaphone in September?

Apple sources are telling the Business Standard that the iPhone is launching in India on carrier Vodafone, with an expected release date this September. The 8GB version is supposedly launching within the year for sure, with a 16GB version "based on buyer response" in 2009.

These "sources" seem to know quite a bit -- they also claimed that Vodaphone was being considered for an Australian release, and said that "multiple carriers" might even be likely. Of course, don't forget your grain of salt on this one -- Vodafone officials denied any knowledge of the deal. But it's very true that India is one of the biggest players in the "grey market" for iPhones, so a deal there, with Vodafone or another carrier, wouldn't be unexpected at all.

There is one catch -- apparently the price specified by Apple sources is around Rs 28,000, which is a whopping $700 US (for comparison, the price in the UK was £300 on release before the price drops, which comes to $599 US). So if these sources are legit, anyone wanting to take advantage of a Vodafone deal won't be doing so cheaply.

Thanks to everyone who sent this in!

Filed under: Retail

60 "iStores" will open across India

There's a huge push in India right now by Reliance Digital to open 60 iStores across the nation's top twenty cities. The iStores will sell Apple products exclusively, and carry the full line, from consumer products to pro hardware.

Expect to see all sixty stores up and running within the next 18 months. We wonder how the interior design will look, and if it will resemble official Apple Stores.

If you visit one of these stores, please let us know! We'll be happy to share your photos and stories.

Thanks, Ravi!

Filed under: Hardware, Software, Troubleshooting, Apple

Apple drops plans for India support center

Apple has dropped its plans for bolstering off-shore support in India and other countries. MacNN is reporting that the company hasn't been very forthcoming with a reason, but they have laid off all 30 of the employees hired under the subsidiary which would run these Indian support operations, Apple Services India Pvt Ltd (fortunately, the employees received two month's severance pay).

This is good news, as I've never heard wonderful things about a company's customer support ratings when they make a move like this. Dell's tanked when they tried it, and last I heard they shut the facility down and moved most of their support operations back to the US. Kudos to Apple for taking a hint from others' mistakes.

Filed under: Apple Corporate

Apple to outsource tech support to India

The India Times reported today that Apple is planning to set up a massive tech support center in Bangalore, India its first tech support center outside of Cupertino. The article says that Apple will hire 3,000 tech support workers in India by 2007, with up to half of those to be hired this year. Property developer RMZ Corp is allegedly creating a 1.5 lakh sq ft facility for Apple in the first phase, and 1.5 lakh sq ft in the second phase. (Anybody know how big a lakh square foot is?)

The buzz generated by this announcement includes concerns about tech support quality. Even the most politically correct among us would admit that deep down we don't relish the thought of stumbling through another tech support call to an overseas center, negotiating barriers of language and accent while trying to unravel computer problems. The effect of overseas outsourcing on local tech support workers is another concern. What will happen to Apple's support center in Cupertino?

Apple declined to comment, telling the Times that it was premature to talk about it. However, an Indian government official told the paper that it had cleared Apple's investment proposal, and that operations should begin within two months.

Update: It seems that a lakh is a traditional way to say 100,000, so Scott, our resident units and measures dude, thinks that Apple is building a 150,000 square foot facility which is also known as freakin' huge.

Tip of the Day

Use Spotlight as a reference tool. Type any word in the Spotlight box and one of the top entries will be a definition. Click on it, and it will bring up the dictionary application to check the word in either the dictionary, thesaurus, Apple database, or Wikipedia.


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