Welcome back to Ask TUAW, our weekly troubleshooting Q&A column. This week we've got questions about getting an iPhone, disposing of old Macs, wake from sleep issues, exchanging a recent Mac purchase, podcast hardware and software, and more.

As always, your suggestions and questions are welcome. Questions for next week should be left in the comments. When asking a question please include which machine you're running and which version of Mac OS X (we'll assume you're running Snow Leopard on an Intel Mac if you don't specify). And now, on to the questions.

Tom asks:

I'm considering an iPhone but want to know what my options are. Is the iPhone the best smartphone if I'm a Mac user?

The short answer to that question is "Yes." The iPhone is the best smartphone for you if you use a Mac. It's designed by Apple to work seamlessly with your Mac and iTunes and for the most part, it does. For Mac users the iPhone offers the best user experience possible and keeps you, at least hardware-wise, entirely in the Apple fold.

That said, the iPhone itself may or may not be the best smartphone for your needs. One drawback is that it's only available if you are an AT&T wireless customer. So, unless you are already an AT&T customer, or are willing to switch, you are out of luck.

Plus, using AT&T on a daily basis can sometimes be challenging as it's network occasionally has issues. Also, the coverage in some areas is not quite as good as other networks such as Verizon -- even in larger cities such as Los Angeles, where I live.

Eagle-eyed reader Travis (thanks!) went over Engadget's photos of the O2 iPhone announced yesterday morning, and sussed out every little feature and update he saw on their iPhones that current owners don't have. We can only believe that the iPhones shown must have already been updated to 1.1.1, and that US iPhones, via Software Update, will receive these features soon.

• Now Playing controls everywhere!
• Double clicking the home screen goes to Favorites or iPod, similar to what the iPod touch can do now.
• The iTunes WiFi Store (well duh)
• Closed captioning, and the already leaked support for Video Out.
• New Calculator icon-- to match the iPod touch as well
• International keyboards
• Network setup with VPN support and EDGE disabling
• A "Carrier" menu, but your guess is as good as ours on that one. This could simply be a European thing, as their rules may not match American regulations. I really don't think AT&T would like to see Apple give the ability to unlock iPhones from their service in the next major software update.

Not listed: the disabling of ringtones, and a rollback of all the open source hacks so far. Ha, I'm kidding! Ok, maybe only about 50% kidding. Otherwise, looks like a nice update.

Keyboards on handheld devices and smartphones have often been debated in terms of how much work they actually let you get done. Tiny displays, limited functionality, itty-bitty keyboard buttons and now the iPhone's entirely virtual keyboard whose keys can be hard to hit for some people have given folks something to talk about. Taking matters to a level that I believe is unheard of in the technology world, however, 28-year-old Thomas Martel in Bonnie Brae (a Denver, CO neighborhood) decided to solve his large handed problem by surgically altering his thumbs to make it easier to use his iPhone.

Through a procedure called "whittling" which the North Denver News described, an incision was made into each of Martel's thumbs. The bone was shaved down, muscles were realigned and his thumbnail was modified to help bring it all together. His new 'streamlined' thumbs may look out of place in relation to his other fingers, but Martel says all the time and frustration he'll save should make the surgery pay for itself in ten to fifteen years. Of course Dr. Spars, the man who helped develop the procedure, is excited about this new avenue for plastic surgery; it aint just for makin' pretty faces anymore - now you too can have your very own iPhone-optimized thumbs for the low, low price of... well the North Denver News article doesn't say. My guess on the procedure's price though is somewhere in the range of 'a heckuva lot', given that time and frustration are tough things to add up over fifteen years. Depreciating values and market shifts in the value of frustration alone are enough to make one's head spin.

What about you, TUAW readers? Anyone planning on hacking their thumbs for more better iPhone usage? How about whittling out a spot in a thigh so the phone rests a little better? I'm thinking about bypassing an armband case altogether and simply chopping out a chunk of my arm for taking the iPhone running. Maybe I'll see what Dr. Nick's prices are like this week.

[Update 2: As some commenters have pointed out, this story has finally been officially claimed as satire by North Denver News. I guess the same ol' lesson that I have had to learn myself applies: if a news outlet typically known to print true stories (no matter how quirky they may be) tries to pull off satire, they need to let readers know up front (i.e. - a tiny link that's added at the bottom of the article just above a paid advertisement post-publication doesn't quite cut it). In summary: no one had their thumbs surgically altered to work with an iPhone more efficiently; nothing more to see here folks.]

[Update: As these stories sometimes go, it appears that this might not all be true. Richard Martin at InformationWeek did some digging for Dr. Spars and James Benfly, the author of the article at North Denver News. Benfly hasn't returned any of Martin's calls, and Martin finds it a bit suspicious that there is no phone book listing for a Dr. Robert Fox Spars in the Denver area. While I too found it a little odd that Denver North News is using what looks like a default template for the open source Joomla software to power their site, a friend did some checking and found four Thomas Martel's in the Denver area. I also don't find it at all strange that Dr. Spars isn't listed in the phone book, because he could very well be listed under his practice's name which Denver North News didn't list in their article. Still, it was worth mentioning that folks are punching some potential holes in the story. I'll see if I can follow up to get any more solid information.]

[via iPhone Alley]

Razer announced the pending availability of their Pro|Type keyboard back in August. Honestly, we were wondering it was ever going to ship, and how much it would cost. Now we finally know.

This week, Razer announced that their battleship-sized keyboard will cost $130US and begin shipping today, April 6th. The Pro|Type keyboard features in integrated iPod dock, two USB ports, 10 programmable keys, media keys and 10 available "profiles," which we assume are for multiple users. If you're a real keyboard jockey with a yen for customization, this keyboard is for you.

[Via Engadget]

Is that plain-jane Apple Keyboard starting to feel a little lax in the feature department? Do you find yourself wanting for, say, 10 programmable hotkeys and dedicated iTunes control keys? How does a built-in iPod dock sound, with an audio line out port for the ultimate in keyboard luxury and integration?

If your keyboard juices are 'a flowin, check out the new Pro|Type™ Multimedia Keyboard from Razer Pro|Solutions, a decked-out keyboard with all the fixins, except a cup holder. No pricing or availability has been announced, but we'll let you know as soon as we hear when you'll have yet another option for keeping your iPod front and center in your life.

[via iLounge]