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Filed under: iPhone

Orange to start UK iPhone sales on November 10

Update: Orange has announced pricing for the iPhone, in a dizzying matrix of subscription & pay-as-you-go plans (Monkey, Dolphin, Canary, Racoon & Camel? Really?) matched with varying purchase costs. All plans include free unlimited WiFi access; wireless data is 250MB/mo on the PAYG plans and 'unlimited' (meaning 750MB/mo) on the subscription plans. Tethering is only available on the subscription plans.

The wait for a new carrier for the iPhone in the UK appears to be nearly over. The Times Online out of the UK says Orange will add Apple's thrice-super phone to its stable on November 10, one day after O2's exclusivity for the device ends.

Orange announced in late September that it would be carrying the iPhone, though it only said then that it would have the phone later in the year. At least 200,000 people may want to circle the date on their calendars, since at least that many have reportedly pre-registered to buy the phone on the new carrier, despite not knowing how much the phone will cost nor how much the monthly plans will run them.

November 10 may be a bittersweet day for Vodafone. While it has announced its own deal to sell the iPhone in the UK starting in 2010, pent up demand from people who want the device but don't want O2 as a carrier may be lost to the new Orange option. Vodafone reports interim results on November 10, though it'll likely face as many questions about the phone it doesn't yet have as it will about its own numbers.

O2 will still carry the iPhone, though it's also got its mind on the Palm Pre, which it began offering as a UK-exclusive last week.

[via TimesOnline]

Filed under: Hardware, iTunes, Apple

USB-IF to Palm: "Oh really? You've got some explaining to do."

Didn't you hate it when you were a kid, and you would complain to an adult about something one of your siblings was doing, just to end up getting yourself in more trouble than they ended up in?

Well, you might say that's exactly what is happening to Palm and the ongoing dispute with Apple over the Pre's ability to sync with iTunes. The company has landed itself in some hot water after drawing the attention of the USB Implementers Forum (USB-IF) by filing a complaint against Apple for violating "the letter and spirit of the USB-IF Membership Agreement," which is "intended to facilitate interoperability between USB devices."

What that's referring to, of course, are Apple's repeated attempts to block the Palm Pre from syncing with iTunes. The whole question of whether or not Apple is in the wrong by doing so is entirely debatable, but the USB-IF seems to be of the opinion that Apple is following the letter of the law:
"In the view of the USB-IF, Palm's allegation (if true) does not establish that Apple is using its Vendor ID (VID) contrary to the USB-IF's policies... Therefore, under present USB-IF policies, the USB-IF does not consider the alleged use, without more, to be 'improper.'"
To summarize, the USB-IF does not believe that Apple is in violation of the agreement, based on the information provided in Palm's complaint. What is interesting with this chain of events is how Palm continues to shoot itself in the foot trying to find a resolution. Rather than work out a deal with Apple or write a custom application to legitimately communicate with iTunes, Palm has chosen the sly path of attempting to trick iTunes into working with the Pre, first by simply identifying the device as an iPod that was made by Palm, to actually using Apple's assigned USB vendor identifiers to completely masquerade as a true Apple iPod.

Perhaps even more startling, however, is that Palm is completely open about the whole process, even going as far as detailing the workaround in the complaint to the USB-IF, saying "Palm will shortly issue an update of its WebOS operating system that uses Apple's Vendor ID number for the sole purpose of restoring the Palm media sync functionality." Although openness is usually a good thing, it seems that Palm may have encountered too much of a good thing: the USB-IF turned the tables, and hinted that Palm itself may be in violation of its own agreement (emphasis added):
I attach for your information the USB-IF's adopted and published policy regarding Vendor Identification Numbers (VIDs). Under the Policy, Palm may only use the single Vendor ID issued to Palm for Palm's usage. Usage of any other company's Vendor ID is specifically precluded. Palm's expressed intent to use Apple's VID appears to violate the attached policy.

Please clarify Palm's intent and respond to this potential violation within seven days.

What's next for Palm? Will the company finally decide to work something out with Apple? Will Palm start embedding USB chips out of refurbished iPhones so that it isn't technically misreporting the device's identity? Only time will tell, and in the meantime, at least we can look back and say "Palm, we told you so."

Filed under: Odds and ends, iPhone

Pre ad is to iPhone ad as dude is to lady in Aerosmith song of the same name

What can I say? White background, disembodied finger and digi-creepy stillness of the device... the Bell [Canada] version of an ad for the Palm Pre looks hilariously like an iPhone ad. View the videos and judge for yourself. Then get a Pre if you are compelled to do so. It has maps and Twitter and you can touch and rotate and slide it.

Bell version

and an iPhone ad

Spooky, isn't it? Of course, there are only so many ways to illustrate the feature set of a multi-touch smartphone, aren't there? It's like when Newhart was sued by the guy who also wrote a handyman book. There are, in fact, only so many ways to explain how to nail a nail, Dick explains. Lucky us, all smartphone ads will now follow this format, making it much easier to determine which phone is best for us. Thanks, Bell!

[thanks to Philip Lam for the tip!]

Update: And here's an iPhone ad's audio on top of the Bell/Pre ad. Note the flow and that "how cool is that?" pops up at a cosmically opportune moment.

Continue readingPre ad is to iPhone ad as dude is to lady in Aerosmith song of the same name

Filed under: Hardware, iTunes

The Pre in iPod's clothing

Palm has quite a checkered history when it comes to syncing your Pre with iTunes, going as far as to make the device report itself as an iPod, and leaving lingering speculation that Apple would block the device with future iTunes updates -- which is exactly what has happened. But many Pre owners were surprised (and relieved) to hear that Palm had already fixed the issue, only a week after the problem surfaced.

So, how did Palm manage to get sync working again? Well, the good folks over at PreCentral have discovered that they pulled it off by making the Pre report that its USB chipset is developed by Apple. This change effectively makes the device appear even more like an iPod, as well as further ensnares Palm into what could potentially be a nasty web of legal issues.

While it may not seem like such a bad thing to let iTunes recognize the Pre as an iPod, the problem lies in how Palm is going about doing it. All USB devices report a plethora of information back to the operating system when they are plugged in, including a device ID, a vendor ID that usually identifies the chipset manufacturer, a manufacturer string to identify the name of the company that built the device, as well as other information that identifies various capabilities that the device might have.

USB device information as shown in System Profiler
USB device information as shown in System Profiler

Typically, a combination of the vendor ID and device ID can be easily used to identify a specific device, which is how most applications and drivers communicate with USB devices. When you plug in your iPhone, for example, the system sees a device with a vendor ID of 0x05ac (which identifies it as an Apple device), and a product ID like 0x1294. The system then checks to see if any drivers have registered to be notified when this device combination is plugged in, and it continues from there. In the case of the Pre, however, Palm is identifying the vendor ID as 0x05ac, tricking the operating system into thinking it sees an Apple USB device.

As you can see, this process relies on the IDs provided to be correct in order for things to work properly. Because of this, the USB Implementers Forum (commonly called USB-IF) oversees the assignment and handling of these IDs to ensure that things go smoothly. Companies who wish to manufacture USB chipsets have to apply for a vendor ID number, as well as pay annual membership or licensing fees to the USB-IF to be an authorized vendor. So not only is Palm causing technical problems by misrepresenting the device to the computer, but it is doing so by using an ID that Apple has paid for and has the sole legal right to use. Palm, on the other hand, is likely in violation of their own agreement with the USB-IF, which clearly states that "Unauthorized use of assigned or unassigned USB Vendor ID Numbers and associated Product ID Numbers are strictly prohibited." And yes, they do have their own ID for use on their other hardware.

So what does Palm have to say about all of this? They have turned the tables back on Apple, saying that they believe Apple is improperly using the vendor ID to limit the devices that consumers are able to use with iTunes. Wait, what? Isn't that *exactly* what the ID is there for? Most programs that communicate with any USB device check the vendor and device IDs to ensure that they are talking to the right device. If you've ever used the tools that came with your scanner, you've seen this before. HP's Scan Pro checks the USB devices to see if any of them are supported scanners. This is the sole reason these IDs exist, so that the software can identify a connected piece of hardware, and determine whether or not it is compatible. You wouldn't expect HP's Scan Pro to be able to download pictures from your Fujitsu ScanSnap, so why expect iTunes to show the Pre some love?

Don't take this the wrong way, I do think that iTunes and the Pre should get along, but Palm needs to go about it the proper way. Disguising the Pre as an iPod is just like a wolf dressing in sheep's clothing, but things won't go well for the wolf when the shepherd catches up with it.

Filed under: Software, iTunes

Palm updates Palm Pre webOS software, "fixes" iTunes bork


Palm released webOS 1.1.0 for its Palm Pre devices today. Normally, this would elicit a collective "that's nice" from TUAW, but what makes this interesting is that according to the release notes, the update "resolves an issue preventing media sync from working with latest version of iTunes (8.2.1)."

The "issue," of course, is none other than last week's borking by Apple of the Palm Pre's ability to sync with iTunes. As you may recall, in order to get around Apple's restrictions and sync with iTunes -- which nowadays is meant exclusively for use with Apple products, although in the past there was an API for third-party MP3 players to sync with it -- the Palm was programmed, in effect, to impersonate an iPod.

Apple was not amused. Enter iTunes 8.2.1, which "fixed" the problem. Palm was not amused. Out came webOS 1.1.0 which claimed to have "re-fixed" the problem while Palm exhibited no small measure of evil glee. In fact, on their very own blog, Palm describes the return of iTunes sync as "one more thing." Oh, Palm. Don't you know that "one more thing" fails to impress unless you're hiding a new MacBook Pro or iPhone behind your back?

Say what you want about Apple's notoriously closed, exclusive systems, but I have to admit I feel a little less than sympathetic for Palm right about now. After all, it's not like Palm doesn't have the resources to design a robust, easy-to-use media syncing system and music player that would work with the Pre. It just doesn't want to. It would rather poach the development Apple put into its own software product, and then market iTunes compatibility as a feature of the Pre, as if it had licensed that function from Apple. Can it do that? Sure. But Apple can continue to close any loopholes Palm finds. In other words, Palm hinges any marketing of the Palm Pre device on its iTunes compatibility at its peril. I don't think it's doing its customers any favors by promising a feature it's not certain it can deliver going forward.

If I'm reading the tea leaves correctly, look for a nice iTunes "update" in the next couple of days. You know. To "fix" any issues with "verification of Apple devices."

No matter what, it's shaping up to be a very entertaining game of cat-and-mouse. Popcorn, anybody?

[via Engadget]

Filed under: Peripherals, Software, Odds and ends

Two ways to sync iTunes to your Pre, but not for free

On Wednesday, our very own Christina "C-Mac" Warren told you about how the iTunes 8.2.1 update prevents the Palm Pre from syncing with your favorite music library. Never fear! There are a couple of ways that you can bring back that lovin' feeling between your Pre and iTunes, but they may cost you a few bucks.

The first is from venerable Mac software vendor Mark/Space. The company made an announcement almost immediately after iTunes 8.2.1 hit Software Update, mentioning that The Missing Sync for Palm Pre still allows syncing between Palm's new touchscreen smartphone and iTunes. The US$39.95 application (announced last week on TUAW) is currently Mac-only, but a Windows version is in the works.

Our sister site Download Squad reported Thursday that another Mac software stalwart, Salling Software, announced an update to their Salling Media Sync for Mac application. Salling Media Sync, which is available for free in a slower-syncing edition or for US$22 for a version with "intelligent syncing" to speed up the process. Salling not only syncs iTunes and iPhoto with the Palm Pre, but a gaggle of Nokia,Sony, HTC, and BlackBerry devices as well.

The pre-emptive strike by Apple to exclude the Pre from the good graces of iTunes seems to have been extremely short-lived. Windows users of iTunes, however, are still out in the cold for a little while longer unless they stick with 8.2.

Filed under: iTunes, Software Update

iTunes 8.2.1 released: Update cripples Palm Pre sync



Update: PreCentral is reporting that the 8.2.1 update DOES bork Palm Pre syncing. They say that iTunes comes into focus as if it wants to sync, but that the Pre doesn't appear in the sidebar. Dow Jones & other sites now reporting confirmation from Apple spokespeople that the Pre is deliberately blocked from iTunes sync.

Apple has just released iTunes 8.2.1 and it includes a very interesting release note. The first half of the note is the same was what was included with iTunes 8.2 (iPhone 3.0 software support), but the second half says:

"iTunes 8.2.1 provides a number of important bug fixes and addresses and issue with verification of Apple devices." (emphasis added)

Could this be Apple's belated response to the Palm Pre's native iTunes compatibility? Although Apple has thus far ignored the Pre's USB-device masking feature, it wouldn't be out of character for the company to try to thwart Palm's attempts.

This is just speculation right now -- I don't have a Palm Pre, so I can't test this one way or another. So Palm Pre owners, if you're willing to play guinea pig for TUAW, please update to iTunes 8.2.1 and let us know if your Pre still syncs!

Filed under: Software

Palm Pre owners: Mark/Space has a Missing Sync for you

The Missing Sync line of software from Mark/Space has been around long enough that just about every handheld operating system made can now sync data with a Mac. As a result, it's not surprising that Mark/Space has announced Missing Sync for Palm Pre.

The $39.95 Mac application (also available in a two-license Business Edition for US$89.95) starts with the usual tasks of syncing contacts and calendars whenever you're in Wi-Fi range of your Mac, but then adds syncing of music, videos, podcasts, and photos to the mix. There's a built-in ringtone editor for creating your own ringtones from your music, and syncing PDF, Word, Excel, and PowerPoint documents is a snap.

If the screenshots of the application are any indication, Missing Sync for Palm Pre uses the tried and true user interface found on its siblings. Mark/Space has also announced that they are developing a Fliq app for Palm Pre (four Fliq apps are currently available for iPhone) to provide syncing of Safari bookmarks.

I'm sure there are a few Palm Pre owners out there who read TUAW; if you're one of them, could you let others know how this product works by leaving a comment?

Filed under: iPhone

iPhone vs. Pre: The best air-travel companion

I'm by no means a frequent flyer, but I'm preparing for a trip to Vegas to get hitched in just about week. I'm loading up my iPhone with applications to make my vacation a little easier, like Flight Tracker and TripIt. Even with all these apps, I was left wondering if my iPhone would really be the perfect air-travel companion (other than my wonderful fiancée, of course).

Fortunately, Ars Technica was there to put some of my fears to bed, putting the Pre up for battle against the iPhone as the ultimate travel companion. Thankfully for me, the iPhone ends up as the clear winner. The article notes the wide availability of iPhone charging accessories if you happen to be short on battery with your charger stashed away in your checked baggage, as well as the huge number of apps available in the App Store to aid in your travel or supply time-wasting entertainment for long layovers or flights. It also notes the iPhone's battery-saving options (like Airplane Mode, turning off WiFi/Bluetooth, screen brightness, etc.) as extremely valuable when you're traveling and don't have immediate access to a charger.

What are your tips for traveling with your iPhone?

Filed under: iPhone

We know the iPhone isn't cheap, but Billshrink shows the numbers

It's no secret that in addition to the initial price for the iPhone, that there's also months upon months of service plans to pay as well. BillShrink.com gave us some perspective yesterday, showing just how much of an Apple tax we really do pay for the iPhone.

In a very easy-to-read infographic, the site pits the entry level iPhone 3G S against the Palm Pre and Android G1 to see what you exactly get and how much you're paying for it when you sign up with the exclusive US carrier for each device (AT&T, Sprint or T-Mobile respectively).

The winner, when it comes to storage space and features, is the iPhone 3G S. But, it's also showing that the Android G1 isn't that bad of a deal either. Its 3.2MP camera just squeaks by the iPhone and it has both a lower subsidized cost and price without contract.

But where Apple really loses is the overall cost of ownership. By far, the cheapest phone to own over a two-year period is the Palm Pre, which clocks in at $2,400. The cost calculated is based off of a service plan with two years of unlimited voice, data, and messaging services. The Android G1 follows with $3,240 and finally the iPhone 3G S at $3,600 -- not including tax for any of them.

Edit: There was some confusion on the back-end of TUAW about whether or not those numbers are for the service plans alone, or if they include the initial cost of the handset. As originally stated, the final totals in the graphic DO NOT include the cost of the headset. For example, the iPhone plan is $99.99+$30+$20 x 24 months = $3599.96 -- rounds to $3600, that matches what's in the graphic. The same holds true for the Android G1 and Palm Pre as well.

Filed under: Analysis / Opinion, iTS, iTunes, iPhone

Future iTunes versions could block the Pre, but why?

Yesterday, Megan noted a Fortune story saying that iTunes syncs flawlessly with the new Palm Pre. This, of course, got the water-cooler talk bubbling: "How did Palm pull it off? Will Apple allow this to happen?"

Turns out they already have. A tech note on Apple's website notes the two dozen or so third-party players that iTunes (for Mac OS X, at least) is compatible with, including Rio and Creative Labs Nomad MP3 players. True, many of the models listed predate the iPod, and the tech note itself was last updated a little less than a year ago. But third-party device compatibility with iTunes isn't without precedent.

Daring Fireball's John Gruber pointed to a story by Jon Lech Johansen that says Apple may block iTunes access to the Pre in a future update; Gruber himself said he "wouldn't be surprised if they did." I'm not so sure.

First, let's look at how it works. According to Johansen, a unique USB device ID allows iTunes to recognize MP3 players (including iPods) that it's compatible with. Johansen speculates that Palm is using one of these IDs when communicating with iTunes. If it's an iPod's unique ID, then it will work with iTunes for Windows, too; this is an important litmus test and we don't know the results yet.

I can understand Apple might not cotton to a Palm Pre specifically masquerading as an iPod USB device. Given that, allowing the Pre to freely communicate with iTunes isn't necessarily bad business sense, presuming Palm implements the functionality in a forthright manner (like other third-party MP3 players that iTunes already supports).

Why limit access to the Pre, aside from pure spite? If someone already uses iTunes, chances are they have some quantity of DRM-free iTunes Plus music on their computer. There's no technical reason why the music shouldn't be easily playable on the Pre. One of the upshots of removing DRM in the iTunes store is to facilitate device interoperability. Allow non-Apple devices to play iTunes music, and suddenly Apple has customers it didn't have before.

If Apple chooses to cut off just the Pre, and Palm is following the rules, Apple is unnecessarily cutting a stream of revenue. That's something I don't see Apple doing lightly.

Filed under: iPhone

Fortune: Palm Pre syncs flawlessly with iTunes

We've previously reported on the emerging showdown between Apple and Palm over Palm's latest phone, the Palm Pre. The phone, set to come out the weekend before Apple's Worldwide Developer's Conference, is already said to have several technological improvements over the iPhone.

But now, there's an additional incentive to those who may not want the original iPhone. Fortune magazine has discovered that if you plug a Palm Pre into a Mac, it will sync content from iTunes with no issues. According to the article, the iTunes Music Store will recognize the Palm Pre the same as it does an iPhone or an iPod. However, it will not load the DRM-protected music that the iTunes Music Store used to sell.

The article states that there is third party software that provides a bridge between non-Apple devices and iTunes. However, the Palm Pre has the code built right into the device -- a boon for those wanting an alternative to the iPhone, but possibly setting the teeth of Apple's legal team to gnashing. To date, there has been no response from Apple, but previous analysis has suggested that Apple just might have a case against Palm.

[Via CNNMoney.com/Fortune Magazine]

Tip of the Day

F11 moves all your windows off the screen so you can quickly glance at your desktop. F10 shows you every open window in an application. F9 shows every open window for every application that isn't hidden or in the dock.


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