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Filed under: Enterprise, iPhone

Inside iPhone 3.0: Fix too-strict passcode lock settings for Exchange users

If your iPhone was connected to an Exchange server for email, contact or calendar synchronization prior to your upgrade to the 3.0 software, you may have run into the same problem that was bugging me for a day or so: the timeout on the passcode lock gets set to "Immediate," forcing you to enter the code almost every time you pick up the phone. Secure, sure, but very annoying. Going to the usual settings location to adjust the timeout shows no choices other than the insta-lock; what to do?

A thread on the Apple discussions boards points to the answer. Since the ActiveSync link to the Exchange server controls some security policies on the phone, you need to refresh those controls; the easiest way to do that, short of deleting and recreating the Exchange account, is to turn off all three sync modes and the Push setting. Once that's done, you can go back to the passcode lock screen and disable the lock or adjust the timeout. Put your sync settings back the way they were and your changes to the passcode config should remain in place.

While this is an annoying quirk, it's not all gripes and grimaces in the Exchange support department. At long last, users of Exchange calendars can send meeting invitations (hallelujah!); Exchange 2007 users can even view the reply status of attendees. Users can specify additional mail folders for sync, and Exchange 2007 users can search server-side mail from their devices.

For a full rundown on the enterprise-friendly features of iPhone OS 3.0, check out the Enterprise Integration guide via Apple's enterprise features page.

Thanks to everyone who sent this in.

Filed under: iPhone, iPhone 101, iPod touch

iPhone 101: Protect your device with a passcode

Are you worried that your iPhone or its data might get stolen? If you are, then this post is for you! Let's take a look at the iPhone's security options, starting in Settings > General > Passcode Lock.

If this is your first time visiting the Passcode Lock settings, then you will be prompted to create a 4-digit passcode -- this can be anything, just make it memorable. Once you've entered and confirmed your passcode, you will see a couple options. The first two buttons let you turn the passcode lock off, or change your passcode.

The next option, called "Require Passcode," allows you to set the interval between which your iPhone will require you to enter your passcode. For instance, if you set this interval for 5 minutes and you "sleep" your iPhone, you will be able to wake it and start using it again (without entering your passcode) for up-to five minutes after you put it to sleep. After the 5-minute time period has passed, your iPhone will require the passcode upon waking.

You also have the ability to turn SMS Preview on/off. By showing the SMS preview, the sender's name (or number) and a few lines of the message will be displayed. If you have this option turned off, you will only see the generic "1 New Text Message" on the wake screen.

For more protection, enable the "Erase Data" option. This erases all data from the device if someone tries to enter the wrong passcode more than 10 times.

With the passcode lock turned on, you have the peace of mind that comes with knowing your device, and data is safe. When you wake your iPhone by sliding a finger to unlock it, you will be presented with a number pad to enter your 4-digit code on. Upon successfully entering your code, the home screen will be displayed. Note that this works for the iPod touch as well.



Want more tips and tricks like this? Visit TUAW's iPhone 101 section today!

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