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Filed under: Analysis / Opinion, Apple, iPhone

Apple iPhone closing in on BlackBerry market share

Paul Carton, Director of Research at ChangeWave Research, reported yesterday at investorplace.com that Apple iPhone is gaining steadily on BlackBerry's market share, a great feat considering BlackBerry's entrenched position in the business sector. iPhone market share is now a heady 30%, still behind BlackBerry's 40%, but RIM products are not gaining new users at nearly the same rate. As for Palm? Well, the Pre seems to have leveled out the free fall, but there's nothing terribly encouraging about the data. My guess is they are still pining for those halcyon days of 2006 when Palm was king.



The smartphone market itself is rising; according to Mr. Carton's research, a full 39% of consumers now own some kind of smartphone. Compare that with last summer, when the smartphone market was just cracking 25%.



The good news for Apple is that RIM's stranglehold on the smartphone market appears to be loosening, and with so many consumers still to reach, Apple has the momentum. CNNMoney.com characterized Apple's market gains as putting Apple within "striking distance" of BlackBerry. What's driving the momentum? Customer satisfaction. Among those who plan to buy a smartphone within the next 90 days, 36% plan to buy an iPhone. And among current users, fully 73% of them are satisfied with the device, compared with only 43% of BlackBerry users.



Mr. Carton notes that BlackBerry is planning product launches this year, and Apple has already released the 3GS. If Apple holds true to its history, we won't see a significant upgrade to the phone until next June. Either way, Apple has carved itself out quite a niche and the iPhone can no longer be dismissed as a toy to BlackBerry's business device.

Filed under: iTunes, Software Update, Apple, iPhone

Palm webOS 1.2.1 fixes iTunes sync... again

Okay kids, this is starting to get a little out of hand now. Palm has once again pushed back at Apple, releasing webOS 1.2.1 today that "resolves an issue preventing media sync from working with the latest version of iTunes." What's that issue, you might ask? Well, I'd say the fact that Apple isn't too happy that Palm is breaking all sorts of rules to make their device appear as an iPhone.

It all started back in May, when it was determined that plugging a Palm Pre into a Mac will allow it to sync content with iTunes with no issues. This honeymoon period didn't last too long and once Apple figured out what was going on, Apple swiftly released an update to iTunes that prevented syncing from non-Apple devices.

Apparently, that wasn't good enough for Palm and it was determined that they were trying to make the Pre appear to be an Apple device when it was plugged in for syncing. Palm turned around and released yet another webOS update that fixed the sync and it worked well until the USB-IF got involved and sided with Apple, telling Palm they had to cease and desist.

Looks like Palm is back on the attack and this latest release is sure to stir up the pot once again.

Filed under: Analysis / Opinion, iPhone

Palm and Verizon looking to take shine off Apple and AT&T

In a minefield of failed "iPhone killers" one is making some headway on fulfilling that murderous promise: the Palm Pre.

Perhaps it's no surprise: the Palm Pre was conceived by a team that includes plenty of Apple alumni, including Jon Rubenstein, who was made Palm's CEO yesterday to replace Ed Colligan. (John Gruber reminds us of one of Colligan's more famous quotes.) Rubenstein used to be the general manager of Apple's iPod division.

Not only that, but Fred Anderson, Lynn Fox, and Mike Bell are all connected (if not employed by) the re-energized Palm. Valleywag's Ryan Tate says it's no wonder, then, that the Pre syncs with iTunes right out of the box.

Competition is good, though, right? We'll see improvements to both the iPhone and the Pre because of the products' competitive relationship with each other. Look at the rivalry between Canon and Nikon: The result? Awesome cameras both. In the end, the customer wins.

This is true with carriers, too, as exclusivity agreements begin to expire. There were rumblings that the Pre would be released on the Verizon network around Christmas, but blowback from Sprint CEO Dan Hesse pushed the rumor mill's schedule back a month to January 2010, according to The Wall Street Journal.

Watercooler talk suggests that the iPhone's exclusivity agreement with AT&T expires around the same time for U.S. customers, but the Magic 8 Ball says that we might not see an iPhone for Verizon until both they and AT&T finish their LTE networks.

If you're using a Pre with your Mac, especially if you're taking advantage of the iTunes sync capability, let us know in the comments how it's going.

Filed under: Analysis / Opinion, iTS, iTunes, iPhone

Future iTunes versions could block the Pre, but why?

Yesterday, Megan noted a Fortune story saying that iTunes syncs flawlessly with the new Palm Pre. This, of course, got the water-cooler talk bubbling: "How did Palm pull it off? Will Apple allow this to happen?"

Turns out they already have. A tech note on Apple's website notes the two dozen or so third-party players that iTunes (for Mac OS X, at least) is compatible with, including Rio and Creative Labs Nomad MP3 players. True, many of the models listed predate the iPod, and the tech note itself was last updated a little less than a year ago. But third-party device compatibility with iTunes isn't without precedent.

Daring Fireball's John Gruber pointed to a story by Jon Lech Johansen that says Apple may block iTunes access to the Pre in a future update; Gruber himself said he "wouldn't be surprised if they did." I'm not so sure.

First, let's look at how it works. According to Johansen, a unique USB device ID allows iTunes to recognize MP3 players (including iPods) that it's compatible with. Johansen speculates that Palm is using one of these IDs when communicating with iTunes. If it's an iPod's unique ID, then it will work with iTunes for Windows, too; this is an important litmus test and we don't know the results yet.

I can understand Apple might not cotton to a Palm Pre specifically masquerading as an iPod USB device. Given that, allowing the Pre to freely communicate with iTunes isn't necessarily bad business sense, presuming Palm implements the functionality in a forthright manner (like other third-party MP3 players that iTunes already supports).

Why limit access to the Pre, aside from pure spite? If someone already uses iTunes, chances are they have some quantity of DRM-free iTunes Plus music on their computer. There's no technical reason why the music shouldn't be easily playable on the Pre. One of the upshots of removing DRM in the iTunes store is to facilitate device interoperability. Allow non-Apple devices to play iTunes music, and suddenly Apple has customers it didn't have before.

If Apple chooses to cut off just the Pre, and Palm is following the rules, Apple is unnecessarily cutting a stream of revenue. That's something I don't see Apple doing lightly.

Filed under: iPhone

Palm Pre takes aim at iPhone, launches days before WWDC

In a shot across the iPhone's bow, Palm is launching its new Palm Pre smartphone the weekend before Apple's Worldwide Developer Conference. This means any iPhone announcements at WWDC will be undoubtedly compared to Palm's new platform.

The Pre handset will cost $200 after a $100 mail-in rebate, and if you sign up for a two-year contract with Sprint. The monthly service costs roughly the same as AT&T's iPhone plan but offers unlimited text messaging -- a $20 option with Ma Bell.

Electronista points out that the Pre has some small technical advantages over the iPhone as well: a three megapixel camera, an optional inductive charger, and EVDO networking. Depending on the area, EVDO can be faster than both EDGE and GPRS, but not faster than HSDPA (the latter of which AT&T is rolling out across the U.S.). In any case, AT&T is already preparing its sales staff for the looming battle.

Also, Sprint claims that having a Pre will cost $1,430 less over the two-year contract period compared to owning an iPhone for the same period.

Meanwhile, for those of us on Verizon, we'll just have to make do with calculators connected by string. Which reminds me -- you all got the notice Verizon was upgrading us to nylon cord this week, right?

[Via IGM]

Filed under: Rumors, iPhone

Rumor: AT&T distributes anti-Pre cheat sheet

Like soldiers before a battle, AT&T and others are preparing to meet Palm's Pre. According to Pre Central, AT&T has begun distributing a memo to employees that points out key differences between the iPhone and the forthcoming Pre. The memo lists talking points and key comparisons for employees to keep handy when talking to customers.

While some of the comparisons are noteworthy, like the iPhone's metal and glass body vs. the plastic Pre, others just aren't. For instance, the Pre's 3.1-inch display vs. the iPhone's 3.5 inch screen. I don't know who's going to be dissuaded by 4-tenths of an inch. Plus, the Pre is a whole two grams heavier that the iPhone. Yowsa!

Of course, these stats are based on the current iPhone model. Rumors suggest that a new one will be introduced this summer. In any case, prepare for a fight.

[Via Macworld]

Filed under: iPhone, Jailbreak/pwnage

An iPhone on Verizon in 2010? With LTE, it could happen

Now, I understand this may be a very niche subject for our dear readership, but as many of you may remember, I'm a Verizon customer. That's why this morning's news about Verizon testing its Long-Term Evolution 3GPP (LTE) service in various parts of the U.S. has me excited.

Yes, while it's amazing that Verizon is getting 60Mbps downloads using LTE in Columbus, Minneapolis, and northern New Jersey, what's exciting to me is the fact that LTE plays nicely with GSM. If you could use a GSM phone on the Verizon network -- I think you can see where I'm going with this -- you might be able to use an iPhone with Verizon service.

While it's true that Apple and AT&T have an exclusivity agreement with each other, Verizon and Apple have previously used two completely separate kinds of technology (CDMA versus GSM, respectively) -- preventing any kind of interoperability. With Verizon at least speaking the same language as iPhone handsets, the possibility of keeping my carrier and having my dream handset comes closer.

In theory, at least; it isn't as easy as flipping as switch. If it works anything like, say, the procedure for using your iPhone with T-Mobile here in the U.S., it requires unlocking the phone with QuickPwn or yellowsn0w. Apple has recently suggested that it considers jailbreaking iPhones to be a violation of DMCA. Interpreted broadly, that may include unlocking software, too.

Add to that some SIM cards that don't work with unlocking software, like some from T-Mobile. There's nothing suggesting that Verizon's new LTE SIM cards will work right out of the box. Even if they are, advanced features like Visual Voicemail won't be available, but that's something I can live without.

For me personally, I wouldn't mind either an iPhone or a Palm Pre. Maybe it's just a waiting game to see whose exclusivity agreement expires first, rather than trying to hack something together.

Then again, maybe I shouldn't get my hopes up. We've still got another year to wait before Verizon rolls out LTE service to most of the country.

[Via Electronista.]

Update: Commenters Andrew and Shane made a good point that I failed to grasp when I wrote this: Verizon's LTE implementation will not necessarily mean that GSM phones will work on Verizon's LTE network. LTE works like this: If you have an LTE chipset in your phone, awesome. If you don't, your phone will fall back to the network's prior 3G technology. In Verizon's case, that's still CDMA, which the iPhone doesn't support. Now, if Apple were to build in LTE support into their next round of iPhones (in anticipation of AT&T's adoption of the standard in 2011) there might be a chance this will still work, but that's a lot of ifs. Thanks, guys!

Filed under: Analysis / Opinion, Portables, Apple, iPhone

Does Apple have a case against Palm?

There's been some growling and teeth-baring between Apple and Palm lately, but Engadget wanted to know: does Apple really have a case against Palm for their patented technology? They put their (and our) legal correspondent, Nilay Patel, on the case, and in this long but very interesting analysis piece, he answers: probably.

But things, as usual, aren't that simple. Apple's patents don't just cover "multitouch" -- they cover very specific behaviors using the multitouch feature, and if Palm's Pre phone doesn't use those behaviors, there's no infringement. Of course, Patel is only going off of video of the Pre -- they don't have it in hand yet -- so things could change before the unit is released, but they do find significant evidence that Palm may have stepped on some lines it shouldn't have.

Then again, as Patel and patent attorney Mathew Gavronski discovered, Palm's got some tricks of their own -- they've got a whole slew of easily findable patents that the iPhone appears to infringe upon, including using an ambient light sensor to define brightness, looking up contacts just by using initials, and a number of other functions. Then again again, Apple's got pending patents in the fire that it can revise in case they think Palm is really trying to hone in on their business.

So bottom line, this could be really messy or it could be really simple, and Engadget concludes that the ball is in Apple's court -- if there's going to be a war, they say, the first shot will be from them. Personally, I think it's all corporate posturing -- as Patel points out, Palm has much less to lose, not having sold a single unit yet, and Apple is just making sure they know what's what. But there is a lot of money here, and if one side decides it'll cost less to go after the other, the fur could fly.

Filed under: Apple Corporate, Odds and ends, iPhone

Apple wins comprehensive patent for iPhone, bares teeth at Palm

The U.S. Patent and Trademark Office has awarded Apple patent number 7,479,949 covering key aspects of the iPhone's multi-touch user interface.

The filing, with 358 pages of drawings and Steve Jobs as its first author, comprehensively describes the iPhone operating system's interface, and how hardware on the phone interprets finger movements and taps as instructions for the software. The filing makes liberal use of the word "heuristics" -- a trial-and-error-based engineering technique that reduces the calculations necessary to arrive at a solution to a problem. Heuristics may not always be correct, but good heuristics result in something at least close to the right answer.

This patent, combined with Tim Cook's statement about protecting Apple's intellectual property during their first-quarter conference call, is a shot across the bow for Palm and their new Pre smartphone. Cook said that Apple would aggressively defend their IP, and a patent covering that IP is an important shield for Apple.

AppleInsider also notes that the patent covers features not seen on the iPhone, but interestingly are critical features of the Palm Pre. For example, Apple's patent mentions a touch-sensitive area that does not display visual output: a dead-ringer for the Pre's gesture area, separate from the touch screen.

The Pre uses multi-touch gestures as part of its webOS interface. If the technologies in Palm's devices are found to infringe on Apple's patents, Palm will either have to change the way the device works, or license the technology from Apple. The likelihood of Apple granting Palm a license is slim to none.

[Via AppleInsider.]

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